BFL Product Failures / Underperformance.

[Bicknellski]

https://asktom.cf/index.php?topic=554360.msg6035837#msg6035837

Fire Hazard PSA on BFL PSUs.

Code:

Quote from: jborkl on April 02, 2014, 23:09:41
I took mine apart to see what was going wrong a long time ago.  
The 3 main caps and main fuse going into the PCB are blowing- creating the white powder.

Daklore:
I know what your saying, I had a small cap fall out as well.   I had one almost blowout in my face. 

https://www.youtube.com/watch?v=jGVYHYfzEq4

[Bicknellski]

Anyone else have some Product Failures / Underperformance to report?

[bcp19]

Anyone else have some Product Failures / Underperformance to report?

I have a failure to report... I went to my profile page and looked at the trust rating (which says 0 to me) and notice this:

These ratings are from people who are not in your trust network. They may be totally inaccurate.

Bicknelski (blah blah blah)
YipYip (blah blah blah)

Looks like the forum is right, as they ARE totally inaccurate. 

[Bicknellski]

Has anyone sued these people? This is illegal just like delivering a product that is not working is... (I think)

http://www.woodlaw.com/cases/butterfly-labs-and-bf-labs-inc-bitcoin-miners Class Action starte

[Photon939]

I just had another Jalapeno trip the current protection on my power supply.

That makes it the third unit to do this.

[Flying Hellfish]

I just had another Jalapeno trip the current protection on my power supply.

That makes it the third unit to do this.

You will be happy to know that you some how had the EXTREME misfortune of receiving 3 units that fell into the <2% failure rate, unless of course you bought 150 units then ok my apologies your within the BFL official failure rates.

Let me clear up a few points here real quick:

[BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
]BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.[/li][/list]
OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.[/li][/list]
The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

[/list]

[Bicknellski]

I just had another Jalapeno trip the current protection on my power supply.

That makes it the third unit to do this.

You will be happy to know that you some how had the EXTREME misfortune of receiving 3 units that fell into the <2% failure rate, unless of course you bought 150 units then ok my apologies your within the BFL official failure rates.

Let me clear up a few points here real quick:

[BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
]BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.[/li][/list]
OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.[/li][/list]
The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

[/list]

Over 6000+ complaints to PayPal and the FTC... Trolls indeed.

[bcp19]

I just had another Jalapeno trip the current protection on my power supply.

That makes it the third unit to do this.

You will be happy to know that you some how had the EXTREME misfortune of receiving 3 units that fell into the <2% failure rate, unless of course you bought 150 units then ok my apologies your within the BFL official failure rates.

Let me clear up a few points here real quick:

[BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
]BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.[/li][/list]
OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.[/li][/list]
The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

[/list]

Over 6000+ complaints to PayPal and the FTC... Trolls indeed.

I've seen the FTC proof (even though there were at least 10% duplicate items there), but the only "proof" to this is the statement by the probation officer.  Don't you have a nice spreadsheet from paypal like the FTC had?  C'mon Bickster, you're slacking here, get on the ball and get'r done!

[Flying Hellfish]

I just had another Jalapeno trip the current protection on my power supply.

That makes it the third unit to do this.

You will be happy to know that you some how had the EXTREME misfortune of receiving 3 units that fell into the <2% failure rate, unless of course you bought 150 units then ok my apologies your within the BFL official failure rates.

Let me clear up a few points here real quick:

[BFL stole nothing. Unless someone can provide some proof to the contrary, they are lying.
BFL has scammed no one. Unless someone can provide proof to the contrary, they are lying. (Go on, ask for proof from the trolls claiming scams, you'll never get it.)
BFL gave refund for over six months past the estimated shipping date. BFL only stopped giving refunds after shipping started. Anyone who tells you differently is lying.
There was no promised shipping date for the Monarch line and in fact there were big bold text stating that it is a preorder and subject to delay. Anyone who tells you the Monarch is late and that BFL made promises on delivery time is lying.
]BFL has shipped over 50,000 products in the 65nm line. The failure rate is less than 1% (0.72%) not including power supplies.  If you include power supplies, that goes to 1.65%.  Far lower than industry average and a simply awesome (lack of) failure rate. Contrast to the other mining companies equipment, which has double digit failure rates and it's even better.  Anyone who tells you differently is lying.[/li][/list]
OP's experience is the norm. People rarely come to a forum to post when they have a positive experience, they usually come and post to complain. After 50,000 units shipped and you look at the complaints, that should tell you something.  Most people are not complaining, just a handful of disgruntled people and a whole lot of trolls who aren't even customers.[/li][/list]
The only people who get rude responses from me are people who initiate a conversation with rudeness or lies. Go on, ask one of the trolls to provide proof to the contrary, you won't find it.  The secret is being respectful and polite and you get the same in return.  Be an asshole and you get the same in return... funny how that works.

[/list]

Over 6000+ complaints to PayPal and the FTC... Trolls indeed.

I've seen the FTC proof (even though there were at least 10% duplicate items there), but the only "proof" to this is the statement by the probation officer.  Don't you have a nice spreadsheet from paypal like the FTC had?  C'mon Bickster, you're slacking here, get on the ball and get'r done!

You need more proof than a United States Probation Officers under oath testimony in open court... Even defence council isn't stupid enough to question the validity of that statement...

[k9quaint]

You need more proof than a United States Probation Officers under oath testimony in open court... Even defence council isn't stupid enough to question the validity of that statement...

Plus, BFL did not dispute the numbers of complaints in court (which means it was less than what would have been produced by examination of BFL records).
This is just another case of BCP19 grasping at straws to salvage what he can of his ego. It has to suck for him, all those promises of Monarchs for shilling and now he gets nothing! 

I wonder if CNBC would be interested in doing an episode of American Greed on BFL and their astroturfers. 

[bcp19]

You need more proof than a United States Probation Officers under oath testimony in open court... Even defence council isn't stupid enough to question the validity of that statement...

Plus, BFL did not dispute the numbers of complaints in court (which means it was less than what would have been produced by examination of BFL records).
This is just another case of BCP19 grasping at straws to salvage what he can of his ego. It has to suck for him, all those promises of Monarchs for shilling and now he gets nothing! 

I wonder if CNBC would be interested in doing an episode of American Greed on BFL and their astroturfers. 

I have no need to salve my ego, I just think it's funny how people will read something on the internet and think it must be true.  Bick shouted about the 283 FTC complaints over and over but then stopped using numbers after it was found out there were quite a few duplicates in the mix.  The same will be true of the Paypal 'data' if it ever completely surfaces... you can escalate a claim through paypal something like 3 times in an attempt to get a refund.  I'd be willing to bet all 3 of those escalations count as a separate complaint.  This is where you guys don't do your research, probably because you believe it to be true cause you read it somewhere(or cause it involves BFL).  It's so much easier to pile onto the hate train and ignore the true facts out there.  Kind of like the $200 million a day trip to India that got reported and then lampooned in The Newsroom.  "OMG! Did you read this?  It must be true!  We need to lambast the government!!!!".  Rush Limbaugh, Glen Beck, Michelle Bachman, among others, carried the torch to "let america know" and ended up with egg on their faces.  Bick of course knows about having egg on his face, just look at BPM.

[Bicknellski]

It is FACT 6000+ PayPal complaints.

It is FACT 283 FTC complaints.

BFL agreed tacitly to those figures and didn't argue it.

So what about the current numbers of complaints and lawsuits and claimants BCP?

Are you saying everything is ok in BFL land? Are customers happy? You yourself sold off your Monarch orders.

How about we tell the truth. BFL is dead. They won't get this unit out the door you know it. This is the end for them. They won't make another miner they can't compete with Chinese or Israeli teams building and designing working units at this point you know it is over right?

Why not admit it?

Just admit BFL is dead. Say it get it off your chest you know you want to say it.

[Syke]

Just admit BFL is dead. Say it get it off your chest you know you want to say it.

I wish. They're more like a zombie. Latest Josh fail:

https://forums.butterflylabs.com/the-monarch-discussion/8492-monarch-engineering-update-31-may-2014-a-25.html#post82550

The eventual solution will probably be a new version of the board

Another board revision! There goes any chance of shipping in June.

[Bicknellski]

Just admit BFL is dead. Say it get it off your chest you know you want to say it.

I wish. They're more like a zombie. Latest Josh fail:

https://forums.butterflylabs.com/the-monarch-discussion/8492-monarch-engineering-update-31-may-2014-a-25.html#post82550

The eventual solution will probably be a new version of the board

Another board revision! There goes any chance of shipping in June.

Thread automatically updated every 20 second(s). <--- LOL... need to take faster snap shots so things don't disappear on the BFL boards... was reading... refresh 5 posts just disappeared LOL!

[bcp19]

It is FACT 6000+ PayPal complaints.

It is FACT 283 FTC complaints.

BFL agreed tacitly to those figures and didn't argue it.

So what about the current numbers of complaints and lawsuits and claimants BCP?

Are you saying everything is ok in BFL land? Are customers happy? You yourself sold off your Monarch orders.

How about we tell the truth. BFL is dead. They won't get this unit out the door you know it. This is the end for them. They won't make another miner they can't compete with Chinese or Israeli teams building and designing working units at this point you know it is over right?

Why not admit it?

Just admit BFL is dead. Say it get it off your chest you know you want to say it.

you forgot:

IT IS A FACT THAT OVER 10% OF THE FTC COMPLAINTS ARE DUPLICATES.

[RoadStress]

you forgot:

IT IS A FACT THAT OVER 10% OF THE FTC COMPLAINTS ARE DUPLICATES.

Another fact is that you aren't hashing with your Monarch!

[bcp19]

you forgot:

IT IS A FACT THAT OVER 10% OF THE FTC COMPLAINTS ARE DUPLICATES.

Another fact is that you aren't hashing with your Monarch!

Kind of hard to hash with something you've requested a refund on.  Welcome to the stupid club.

[Bicknellski]

you forgot:

IT IS A FACT THAT OVER 10% OF THE FTC COMPLAINTS ARE DUPLICATES.

Another fact is that you aren't hashing with your Monarch!

There are duplicates? Proof BCP? You make a claim so now prove it.

[DrG]

you forgot:

IT IS A FACT THAT OVER 10% OF THE FTC COMPLAINTS ARE DUPLICATES.

Another fact is that you aren't hashing with your Monarch!

Kind of hard to hash with something you've requested a refund on.  Welcome to the stupid club.

Was that an invite to a club of stupids?

Getting back to the topic, my final SC Single power brick died today.  Remember I was running on these just to see how deadly they were (I have spare PSUs sitting around).

[Bicknellski]

100% failure on those bricks. Amazing.

Wonder how these Monarch's will do in real world testing. I doubt they ever leave the test bench.

---

Edit for Loshia: Or magically disappear like Technobit stuff that returns back to Technobit but then they swear it was stolen enroute or blame their customers saying the customers lied about the receiving the shipment. Marto74 can't edit the poll results out. Building miners doesn't mean you get to ignore your customers complaints. BFL is just an extreme case. Technobit is just as shifty. Every thread you quote me from now on Loshia I will be editing and remarking on how Techonobit's failures and their obvious foul treatment of customers and failure to take responsibility for shipping problems and late or missing items. Keep spamming me Loshia it just makes for a new opportunity to provide the community with more information about the shit techonobit has been trying to bury.

https://asktom.cf/index.php?topic=564612.0

Code:

Question:	 What is you personal experience with Technobit products

Very good	- 12 (22.2%)
Good quality but late	- 16 (29.6%)
Good quality but very late	- 13 (24.1%)
Poor quality	- 0 (0%)
Poor quality and very late	- 6 (11.1%)
Disaster	- 7 (13%)
Total Voters: 54