thens
Newbie
Offline
Activity: 55
Merit: 0
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December 29, 2013, 11:57:27 AM |
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what about reducing fees on EU server?  Get back to me when it breaks 1 GH/s  ok I rather stay on your US servers, simple solution for everyone.
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Efitzhenry
Member

Offline
Activity: 98
Merit: 10
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December 29, 2013, 06:26:17 PM |
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Im not complaining. But I don't agree with the op Entirely. I also don't fluff shit up i say it as it is. I have been using hackshard since the very first lottocoin pool. Its been up its been down. Its been slightly better than other pools. But the fee is too high so i use other pools if possible. Also the support email tab is broken so you can't contact anybody to explain your having a problem or the pool is down.
I like hackshard I just wish it's fee's were more aligned with that of multipool.us. 2.5% on brand new pools is alot. I also wish they had notifications............ Like send out an email to your users ......yo nerds we just set up a new pool join it.
Just my two cents which isnt worth much.
Edit-just saw fee reduced to 1.5% way to go hackshard =) (read my mind lol)
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Pythonideus (OP)
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December 29, 2013, 11:00:22 PM |
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Im not complaining. But I don't agree with the op Entirely. I also don't fluff shit up i say it as it is. I have been using hackshard since the very first lottocoin pool. Its been up its been down. Its been slightly better than other pools. But the fee is too high so i use other pools if possible. Also the support email tab is broken so you can't contact anybody to explain your having a problem or the pool is down.
I like hackshard I just wish it's fee's were more aligned with that of multipool.us. 2.5% on brand new pools is alot. I also wish they had notifications............ Like send out an email to your users ......yo nerds we just set up a new pool join it.
Just my two cents which isnt worth much.
Edit-just saw fee reduced to 1.5% way to go hackshard =) (read my mind lol)
We're not a brand new pool, hackshard has been around for quite some time. We can look into mass-notifications, but it might get kind of spammy when we're setting up a new pool every other day. Our pools are rarely down, we only go down for very quick updates and when we get ddosed (though we have never taken more than 10 minutes to get back online after such an attack). We highly encourage setting up failover pools on your miners. We don't respond to support emails which is why there is an IRC box on the website. We're almost always available on our #hackshardgaming IRC channel.
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Pythonideus (OP)
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December 30, 2013, 02:29:28 AM |
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Registration reopened!
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Arie22
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December 31, 2013, 04:31:45 AM |
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server down 
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Xamda
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January 01, 2014, 09:36:13 PM |
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Got my account at each.eu.hackshardgaming.net locked for some reason (it may have been my fault using wrong pw), but following the support linka t the website doesnät lead anywhere so I try here, how do I get it unlocked?
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alz
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January 01, 2014, 10:33:57 PM |
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Hi My account at eu eac pool is locked out for some reason?
the support tab does not do much so can someone monitoring this thread unlock my account please?
user : mystik_al
many thanks
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BTC - 1GJ2dWf8WBznTtkuuof3WTBXQAULaqVGYj LTC - LTyCKKCGHJQZwsh5YhyzGeee4womQwChUU DASH - Xp5pq62dgJxmbhawyNtWMKT9Rst8JgNCY7
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Xamda
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January 01, 2014, 10:42:36 PM Last edit: January 01, 2014, 10:58:59 PM by Xamda |
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Looks like there isn't anyone from Hackshard monitoring this thread. I have pointed my mining rig somewhere else until this is solved.
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Pythonideus (OP)
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January 02, 2014, 10:38:53 AM |
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Looks like there isn't anyone from Hackshard monitoring this thread. I have pointed my mining rig somewhere else until this is solved.
Sorry about that Xamda, we've been pretty busy lately and we don't usually check the threads. Next time you want to contact us, please use the IRC channel. We almost always have at least one support staff member in that channel. If you do ask something in the channel and don't get an immediate response, include the username of one of the admins in your message so that we hear the notification sound and can go check what's up. I just checked the accounts listed in the last few comments and they were all unlocked. We usually run an unlock script once or twice a day even if no one has made an unlock request. Happy mining!
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Pythonideus (OP)
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January 04, 2014, 04:43:54 AM |
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New website coming soon!
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Orrechorre
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January 04, 2014, 12:03:36 PM |
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why cant i log in to my account?
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dukas93
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January 04, 2014, 12:53:09 PM |
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why cant i log in to my account?
Me too, what is going on here?
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fatass
Newbie
Offline
Activity: 23
Merit: 0
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January 04, 2014, 01:39:04 PM |
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On IRC : <@SneakyBeave> | We're aware of the problem and it will be fixed as soon as Devianttwo gets online. Your miners are still being credited for any work they do and the pool is still running.
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testbitcoiner
Member

Offline
Activity: 126
Merit: 10
I like crypto
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January 04, 2014, 02:42:28 PM |
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On IRC : <@SneakyBeave> | We're aware of the problem and it will be fixed as soon as Devianttwo gets online. Your miners are still being credited for any work they do and the pool is still running. pool says "logins fixed" but I still can't log in.... but as long as I get credited for my mining, it's not an immediate problem for me
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Pythonideus (OP)
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January 04, 2014, 02:47:36 PM |
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On IRC : <@SneakyBeave> | We're aware of the problem and it will be fixed as soon as Devianttwo gets online. Your miners are still being credited for any work they do and the pool is still running. pool says "logins fixed" but I still can't log in.... but as long as I get credited for my mining, it's not an immediate problem for me Yeah we had the same issue earlier today. I'm not sure what's up; Devianttwo fixed the problem last time and it didn't break until a couple hours ago. Whenever he gets on I'm sure he can find a permanent solution. Sorry for the inconvenience guys!
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JsonBorn
Jr. Member
Offline
Activity: 42
Merit: 2
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January 04, 2014, 02:57:23 PM |
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why cant i log in to my account?
Me too, what is going on here? Same here, not able to log in to my account. Posted in IRC as well. My username is DiamondHunter1. Could you guys take a look at it.
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iqacid
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January 04, 2014, 03:12:01 PM |
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so can we still mining while this problem?
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Pythonideus (OP)
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January 04, 2014, 03:18:17 PM |
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so can we still mining while this problem?
Yes the pool is still working and accounts are still being credited. I'm not completely sure what the issue is but the same thing happened yesterday. Last time it only took about a minute to fix, but Devianttwo isn't online at the moment. When he gets on, I will ask him to do what he did yesterday and then look for a more permanent solution. Very sorry you guys can't log on to the website, but like I said the pool is still running, as are auto-payouts.
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blade007
Member

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Activity: 95
Merit: 10
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January 04, 2014, 03:30:28 PM |
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Hi I lost power and now i can't log back in. I tried your support link but there is nothing there. My username is blade007, can you Help? Sorry didn't read the above. I'll wait till it is fixed Thanks
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