BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker

[wwwin]

Around the time this happened I believe Betcoin asked everyone to change the PW...so it was probably a stolen case rather than a selling case...but cannot know for sure.  Can anything else be done to find out what really happened since Betcoin is not commenting on it?

[DarkDays]

Around the time this happened I believe Betcoin asked everyone to change the PW...so it was probably a stolen case rather than a selling case...but cannot know for sure.  Can anything else be done to find out what really happened since Betcoin is not commenting on it?

I'm not saying it's a SITE WIDE CONSPIRACY!  I'm saying maybe a member of the support staff tried to get a little extra money on the side and sold a database the she (or he) thought was filled with benign information.  And then higher ups later found out about it and tried to mitigate the damage by encouraging everyone to reset their passwords while quietly phasing this support woman (or man) out of her position.  All the while not saying anything else to try to prevent backlash. 

Obviously this is a pure guess because Betcoin refuses to let it's players know how much of their private information was compromised, and how that information was compromised.  I mean, it's not like there has been any support woman (or man) who was very active on the forums and on the site and then since this incident has been oddly silent everywhere, so I'm sure I'm waaaaaaaay off.  Right?

[TwitchySeal]

Nothing at all to back this up either but I think Darkdays theory is most likely to be true. Rogue employee/former employee/friend of employee seems very possible.

tl;dr, inside job

[hopenotlate]

 - snip -


  But make no mistake: your personal information that you gave to Betcoin was stolen or sold by/to people who are using it to try to steal your coins.

Don't know what kind of personal informations you were asked and provided Betcoin when you first registered but mine are only a username a password and an email address (and of course a  couple of btc addresses for deposit and withdrawal purposes ..if you classify these as personal informations).

[needmoney]

Is that any problem in betcoin.ag?
I couldn't open it

[Junko]

Is that any problem in betcoin.ag?
I couldn't open it

The site is working for me.

Try this: http://www.downforeveryoneorjustme.com/ It will tell you if a site is down for everyone or just you (a possible problem on your end or in between).

[DarkDays]

 - snip -


  But make no mistake: your personal information that you gave to Betcoin was stolen or sold by/to people who are using it to try to steal your coins.

Don't know what kind of personal informations you were asked and provided Betcoin when you first registered but mine are only a username a password and an email address (and of course a  couple of btc addresses for deposit and withdrawal purposes ..if you classify these as personal informations).

Most people would consider having their email address and PASSWORD compromised to be a pretty large breach of their personal security.  The problem is, since we don't know what information has been stolen/sold, we don't know what other information has been compromised.  Account balances?  Personal wallet addresses?  Private keys?  What do you think would happen if these people stole/were sold the private keys to the wallets that Betcoin keeps their coins in?  Do you think Betcoin would refund this money (which is the player's money)?  Don't you think this is important, personal information to know?

[Betcoin.AG]

Is that any problem in betcoin.ag?
I couldn't open it

The site is working for me.

Try this: http://www.downforeveryoneorjustme.com/ It will tell you if a site is down for everyone or just you (a possible problem on your end or in between).

Thank you Junko for the assistance here and needmoney you can always send a support inquiry into support@betcoin.ag whenever you have an issue of any kind.  Thank you. 

[Betcoin.AG]

Rakeback and Status Points Fix at Betcoin Poker

Programming has fixed the automation issue for rakeback and status points at Betcoin Poker that some people were experiencing.

https://www.betcoin.ag/rakeback-and-status-points-fix-betcoin-poker

We are excited to announce that programming has fixed the automated rakeback and status points that some players had to request manually. From time to time there still will be an error or two but simply submit a ticket and we will get this taken care of for you anytime.  You can submit at www.betcoin.ag/support

We thank you for playing with us and we are here for you anytime.

[Betcoin.AG]

It is still not too late to join our amazing signature campaign!

Good morning everyone :-)

I'm proud to be a part of the Betcoin.ag Signature Campaign, as together with our Participants we're a part of probably the best Sig Campaign ever! :-)

Currently we're a pack of 50 Participants, 20% are Legendary members, 54% are Heroes, 24% of Seniors and one Full member
Thank you all for participating here with us.


Wish you an amazing Saturday! Relax and enjoy!


Best regards.

Well, it's good to know I am part of this signature campaign because Betcoin signature campaign is the best signature campaign IMO. Also, does that mean all spots have been filled, or there is still more room for new participants?
Thank you for the wishes, and I hope everyone will have a great weekend!

We are proud to have the best campaign manager, amazing signature campaign members, and fantastic players at Betcoin.ag. We will continue to provide an exceptional service to all of our members and great players.  Good luck to everyone today.  

WANT TO JOIN?


Are you a creative and a high quality poster who want to get some bonus from a daily posting?
Only few spots left!
JOIN OUR CAMPAIGN!

Please read the OP for further instructions.

Our campaign has only a few free spots left. Those spots are mentioned forum Members with an impressive trust rating and high activity score.
But still anyone can post here to show the interest in joining our campaign. If you are a quality poster you will be remembered and when we will have more of the free spots I will get back to you for sure.

[Betcoin.AG]

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Get qualified and registered into the Sunday Special 280 BTC ($115,000) GTD Poker Tournament at Betcoin Poker and make life changing bitcoin today!

[IamNotSure]

Looks like poker is offline.

any update on this?

[Betcoin.AG]

Poker Disconnection and Downtime

Persistent DDoS attack has caused disconnections and host has temporarily blocked traffic as it has slowed the network.

A heavy and persistent DDoS attack has caused service interruptions across our entire host and the host has temporarily blocked traffic to the poker server. We are told this block will be lifted in a few hours and more extensive DDoS protection will be added. We apologize for the inconvenience and will certainly keep you updated.

[hawks87]

Major problem with this site.

Bet on a live soccer match (bet was for over 5 goals. game was in  72nd minute. game ended up with 6 goals)

Attempted to place the bet 5 times, and funds were taken from my account. (Funds for only 1 bet were taken).

As you can see in my list of transactions below, 4 of them were marked "canceled" and the other was marked "pending". All bets that are in process are marked "pending". So, I figure this bet is good....right? Wrong. Betcoin now claims that this got "stuck in the system" and my funds will be returned shortly. That's convenient, considering the bet won.

See the 3rd line item from the bottom below. Bet shows as pending, whereas the other 4 show as canceled. So, as the paying customer, I get screwed because of a glitch in the system? How is that fair?

http://imgur.com/lTyVHjZ

[Betcoin.AG]

All poker systems are back up and running and we are monitoring it very closely. The host completely blocking all traffic to the server is what caused the ultimate problem and we are implementing some new DDoS protection features as well as weighing a variety of options. We appreciate your support and we will continue to work very hard to provide an exceptional place for you to play.

[DarkDays]

Betcoin has now posted a PHISHING LINK on the FRONT PAGE of their site.

Inside job?  Or incompetence?

[Beefheart]

Betcoin has now posted a PHISHING LINK on the FRONT PAGE of their site.

Inside job?  Or incompetence?

just got the email... so it's bullshit?! I was seriously almost duped... WTF?

[marlais]

I'm pretty frustrated by Betcoin right now. I deposited yesterday, and then when I was transferring my deposit from my main balance to my poker balance, the site ate my chips. I was told that it would take 10-15 min to straighten out by Betcoin Maria, and then an hour later I was told it would take an additional 1 hour for a supervisor to get online and fix it by Betcoin Aiden, and 24 hours later I just had this idiotic exchange with Betcoin Maria, in which she states that she has no information and no ability to help me. Betcoin customer service is a joke.

marlais
Hi, I am still missing chips from my balance from a deposit made yesterday. I was told that it would only take an hour for a supervisor to look at it, but it's been close to a day and I haven't heard back. Could you please let me know where this issue stands?

Chat started
Please wait for an agent. There are currently 5 visitor(s) waiting to be served.

Betcoin Maria joined the chat

Betcoin Maria
Do you have a ticket opened on this?

marlais
yes it is #46690

Betcoin Maria
It will be answered soon

marlais
I was told almost a day ago by you that it would take 10-15 min to straighten out. What's the holdup?

Betcoin Maria
I have no information

marlais
Can you connect me with a supervisor?

Betcoin Maria
They are not available in chat now.
You can leave a ticket for them

marlais
I did that yesterday, and was told to expect a reply within 1 hour by Betcoin Aiden.
Do you have an estimate of when they will get back to me?

Betcoin Maria
No, sorry
Tickets may take up to 48 hours to be replied to, depending on the issue

marlais
I am pretty frustrated that I am getting the runaround from Betcoin support.

Betcoin Maria
I am sorry bout this

marlais
I just want my deposit back. I have no interest in playing on this site anymore.
How do I leave a ticket for a supervisor?

Betcoin Maria
https://www.betcoin.ag/node/add/ticket

marlais
This looks like the regular ticket form. Is it any different?

Betcoin Maria
No, regular ticket

marlais
OK, it seems that you cannot help me or direct me to someone who can. I am unsure why you are answering support questions, since you have no information.

Betcoin Maria
Supervisors review tickets
If you leave one, it will be answered

marlais
OK, thanks

Betcoin Maria
You are welcome anytime.

Chat rated Bad
Chat ended

[marlais]

I received the phishing e-mail also. Hey, it looks like somebody took advantage of your faux e-mail security hashes. I hate to say I told you so, but here's where I predicted this:

https://asktom.cf/index.php?topic=386266.msg13896920#msg13896920

Secondly, when you have a system in place to verify e-mail authenticity, it is insanity to include a URL to the verification location in the same e-mail. This is just asking for someone to spoof your e-mails and training your users to blindly click on unverified e-mail links.

I also just noticed that the last three e-mails that you have sent me have identical e-mail security code hashes. Why make it so easy for someone to circumvent your security system?

This was the phishing e-mail that I received. The link redirects you to the following URL, which I have broken so that people can't click on it.
http://edit-password.betcoin.ag.fdbgroup. su/?token=YldGeWJHRnBjMEJ0WVdsc0xtTnZiUT0xxx

Subject: Update your password and get 50 chips
From: Betcoin <support@betcoin.ag>
To: marlais <my Betcoin e-mail address>
Date: Mar 21, 2016 11:43:01 AM

marlais,

A request has been made to update the password to your Betcoin account.

In order to improve security and to maintain account integrity for all of our players, Betcoin is supplying a one-time installment of 50 chips to each player that successfully updates their account password.

For update your password please visit the link below: https://www.betcoin.ag/authenticate?token=YldGeWJHRnBjMEJ0WVdsc0xtTnZiUT0

IMPORTANT BETCOIN.AG NEWS:

All Betcoin.ag emails will have an email verification code that can be confirmed directly through Betcoin.ag

The best table promo in the business is the 100% Rakeback Table Starter Promo at Betcoin Poker

Betcoin Casino features over 500 slot and tables games as well as live casino and dice

Daily dice freeroll tournaments run for a chance to win free mbtc, check the tournaments tab

Betcoin Sports features over 1,000 LIVE wagering options every week along with the best lines

Use 2 Factor Authentication for increased security on your account

We will continue to bring you the best online gaming experience at Betcoin.ag and we thank you for playing with us.

__

Email Security Code: 01081474c4fb39ea4595f8cd9354fdbc

[DarkDays]

I received the phishing e-mail also. Hey, it looks like somebody took advantage of your faux e-mail security hashes. I hate to say I told you so, but here's where I predicted this:

https://asktom.cf/index.php?topic=386266.msg13896920#msg13896920

Please edit your original post, when you copied/pasted the body of the email you included the phishing link.

Much like Betcoin did.

On their front page.