[FINISHED]Changeum.io - Lightning-Fast Instant Crypto Exchange | Review Campaign

[nakamura12]

Bitcointalk Username: nakamura12
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=1726595
Bitcoin Address(SegWit): bc1qpedsn2msalu8kyzhg5kj49s5s99cgc9esagvan

[As-Soon-As]

Bitcointalk Username: As-Soon-As
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=3574704
Bitcoin Address(SegWit): bc1q5a892e8k5xt87yffncjqm86re9sgzms4ndkh7t

[Dr.Bitcoin_Strange]

Bitcointalk Username: Dr.Bitcoin_Strange
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=3509753
Bitcoin Address(SegWit):bc1qkcnglxmm8hxr9lzxdk95e5jj3xcujag442zxgu

[M47AK16]

Bitcointalk Username:M47AK16
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=3658800
Bitcoin Address(SegWit): bc1qxrvfjgy98yd2wzz5gjx40uunfh6ptz7w4dzsem

[PX-Z]

Bitcointalk Username: PX-Z
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=1000813
Bitcoin Address(SegWit): bc1q4hwhsxqsdl6rgrq3rgep8qfufdre9mfgh4rvj9

[Amphenomenon]

Bitcointalk Username: Amphenomenon
Bitcointalk Profile Link:  https://asktom.cf/index.php?action=profile;u=3503033
Bitcoin Address(SegWit): bc1q5h3fghn0qs5sa9gvf37l3nyd37x36unldfcpvw

[2Pizza410000BTC]

Bitcointalk Username: 2Pizza410000BTC
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=3558224
Bitcoin Address(SegWit): bc1qw7r6mrw2k0rda4eztmpthmcrh42qjplyydq8e4

[Bluedrem]

Bitcointalk Username: Bluedrem
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=3699829
Bitcoin Address(SegWit): bc1qmx5ksrtr5txnhnl2c4yqn2exr8see7h76ws0gy

[Chikito]

Bitcointalk Username: Chikito
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=938833
Bitcoin Address(SegWit): bc1qar5stzlm6qtu00z75cfy45dmz9s70q3tt6auva

[ovcijisir]

Bitcointalk Username: ovcijisir
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=1265260
Bitcoin Address(SegWit): bc1qu5k2tt3e5m8dm6ua6csv8wrvz7q99vl3x9uy90

Question: Do we get some funds to try out exchange service, or it is enough to write review of user interface and overall impression?

[promise444c5]

Bitcointalk Username: promise444c5
Bitcointalk Profile Link: https://asktom.cf/index.php?action=profile;u=3570710
Bitcoin Address(SegWit): bc1q87s9f63f252j3rsmmncnrpm5lhh5llfkkhv95t

[joeperry]

Welcome to the campaign! Thank you, everyone. It’s great to see so much interest, but we only had 10 slots available for this week. Please check the spreadsheet for the final list of participants and details. I’ll keep you guys updated if more spots open next week! We are now closed for new participants.

Code:

examplens
katanic97
Unknown Op
HelliumZ
Strongkored
LDL
Woodie
criptoevangelista
promise444c5
Asiska02

EDIT: Please submit your reviews here in the thread.

[LoyceV]

First thing I noticed on this site: the 0.5% Float rate isn't showing in the sample exchange:

You send 1119.11$
You receive 1118.54$

[Woodie]

My Changeum.io  Exchange Review

BTC ADDY: bc1qgdrs2phjfwrvmm6ur2ncqd6ku3e5sg7pvnk724


UI & First Impressions

• My first visit of Changeum , page kind of delayed with loading up and with internet speeds of over 100 Mbps, I think load times should have been better not until I updated my Chrome browser as it is usually a suspect when it comes to such issues, and after the update, clearly the problem was on my side. Secondly, I love my dark themes, but not everyone will prefer this, and to serve all user preferences, it would be nice to have the option of being able to toggle between light and dark theme.
• Secondly, my test was done on a mobile device, and I must say that when compared to the desktop version, the mobile is well optimized and all details can be seen.
  
  

Coin/Token support 

• Going through the catalog of coins, I see top blockchains at the moment are supported here, more can be done but the selection of coins should serve everyone as these are pretty much the popular coins around, and to go up against the competition, more chains should be added.

Exchange Process

• Firstly am impressed that this is one of the instant exchanges that allows a lower amount as $15 when the competition is asking for a minimum of $30 or $50, big positive right here .
• For my exchange process, I wanted to test the speed of delivery (lead time ), and this being an instant exchange, the whole process was completed within less than 2 minutes which is what I expected (Time of reception  & Time of sending )

• ****⏳⏳ For my exchange process 2, I wanted to see what happens In a scenario coins aren't sent on time to the displayed address, especially that this isn't addressed in https://changeum.io/faq , I had to try a second exchange and it's good to see that coins can't be lost this way as stated in the "What do you need to know?" provided exchange happens within the24hr window

will try deposit coins after expiration to see what happens...

Fee Struture 

• tried to compare fees from a centralized exchange and two others for the perfect sample size, from the 4 exchanges I tried to find best value for my money $$$ , I must say that  the CEX gave a 1:1, then by descending order  1:1.995, 1:1.9946 Changeum  coming in with a 1:1 for the usdt exchange but before exchange it a1: 1.9985 ***impressive rates to say the least*
  

Already from what I see these are some impressive rates from Changeum.

[/list]

Conclusion

• Rates are very competitive and this is what we need to see to disrupt the instant exchange market.
• More coins/tokens need to be added to give users a choice of what they can exchange with, and good job of adding the coin suggestion.
• For every new exchange on the market, it's a win-win for crypto, welcome to the forum Changeum

[Strongkored]

My Review

My BTC Address : bc1qjwgvql26s9jpts3238zupnwkzxdg4c95djwttt

My first glance at Changeum.io, this exchange loads quite fast, my internet connection is not very good but seeing how light this website is I am quite impressed.


Swap process
Users who want to perform a swap should find out about the available features, because there are two features, with different minimum amounts that can be swapped, and will also receive different amounts even if the value being swapped is the same. This is important so that they do not feel disadvantaged.


Regarding the swap, I tried using float rate, and everything went well, BTC-USDT. The main page will redirect to a new page once the transaction is on the network, even if it is not yet confirmed.





Once confirmed, this page will not display anything if the USDT has already been sent unless the user refreshes the page.
It would be very good if there was a notification from the website when the coin has been sent, without having to refresh the page.




Coin supported
In my opinion, there are already quite a lot of coins available for swapping, and this instant exchange can be considered as an option forswapping, as they process the coins quite quickly after receiving them.


Live Support
No icon appears to click, so users who need assistance have to click the contact tab where there are 4 options to reach out, but live chat is not yet available because it cannot be clicked, users can contact via Telegram.
In my opinion, there should be an icon that appears so users can be directly directed to the available live support, which would make it easier for users.



My Conclusion
Overall, this instant exchange is quite good and runs smoothly, and everything happens instantly, including the coins sent after my coin transactions are confirmed on the network. However, there are still some parts that need to be updated, such as the live chat which is not clickable, meaning it is not available and should not be displayed in the contact tab. Additionally, there is no notification when the coins have been sent, which should be fixed.
This instant exchange is good to use with a fairly competitive rate.

[examplens]

Here is my review.

Here, I will not deal too much with praise and explaining functional things, but only with what I think requires change or improvement.

User experience and understanding design

To begin with, there is no need for generic texts on the site. It's okay to be new to the business, and no one expects an exchange to make millions of transactions from day one.
This is obviously not true, and spreading wrong information can only have a negative effect.



Also, this testimonials part is quite unnecessary, and at the same time inaccurate. "Excellent since 2024" and at the same time, it is very easy to check that the domain was registered on 2025-04-25, so the whole thing seems quite naive and automatically discredits the other reviews written on the site (I don't go into whether they actually happened).


https://whois.domaintools.com/changeum.io
I see that in the FAQ section, you also insist on the year 2024. I assume that the business idea was born that year, but I would definitely talk about the operational period in that term
- You can add a blog post somewhere, where you will present your journey from the beginning of the creation of the Changeum exchange.

The FAQ with the index page definitely needs to be seriously reconstructed. Q: Why should I trust Changeum? does not inspire much confidence. All links lead to empty pages. Non-existent page on Trustpilot, Bestchange, X account that does not exist, private FB and Insta pages..



One more incorrect info on the home page;

Thousands of supported coins and tokens

??
Only 20 listed coins, and from what I see on the about page, it says 20+.

Star's animation is not the best optimized for different screen sizes, so something like this happens. It won't be a big waste to throw this out.
Even on regular resolution, I have a horizontal scroll bar.


If you already comply with the GDPR rules, you should also have the "reject" option for the cookie




Exchange

I just registered an account, and now I see that the order I created on September 16th has been saved, recognized, and added to my transaction history. After how long are cookies deleted?
- For unregistered users, the 'delete order' option would probably be preferable.

Why is the maximum amount per transaction 4x lower for the fixed rate?



You can show exactly how much the service fee is for a float/fixed rate, instead of the user having to ask for it on the website. It is more transparent. The "info" hint only explains the difference between these two models.

With regard to your AML policy, to refund coins that do not pass your analysis, it is unclear how you do it. Is the refund made automatically to the address from which the coins were sent (can cause problems if coins are sent from another exchange or any third-party service, where the user has no control over the PK), or is the address requested afterwards? The latter could be misused as mixing or a kind of coin laundering.
This is part of the AML policy, and I think it should be more clearly defined through the exchange process.

I accidentally closed the Changeum site, what should I do?
You can return to the page through your browser history.

For example, the browser can be set to delete all cookies and history after a restart. TOR users.
Instead of this, I would add a page where the user can enter the order ID and check the status of the order at any time.
Next to this, I would ne neccessary to add a check box with which the user will have to confirm that he has saved all the necessary information (order ID).

On the exchange widget, it is a good thing that we have expressed how much we send and how much we receive, but the amount is in USD. Given that all pairs are crypto to crypto, it would be very useful to have such information, the rate at which the swap is performed.

You should clearly write in your FAQ whether you operate with your own liquidity funds or through a third party. A very important thing for the KYC policy.

The affiliate program could be supplemented with ready-made solutions such as swap widgets with aff code, which partners could easily implement


Support

I contacted support. It took about 5-6 minutes to get the first answer, and after that, the support agent was dedicated to communication. I got answers relatively quickly.
5-6 minutes is not too long. However, it might not be bad to receive at least some automated message about the waiting time immediately after opening the chat.


Swap process

The swap widget should contain a counter for refreshing the exchange rate or possibly a refresh button. (Both options are best.) I noticed that the exchange rate is refreshing, but not in what period.

You should think about implementing the RBF (replace by fee) function. to keep the order automated. In the conversation with support, they confirmed that in that case, it is necessary to contact you, and the order will be processed manually.

I created an order 0.0005 BTC>ETH
I don't have too many complaints about the process itself, everything is quite clear, and the order was completed in less than 20 minutes. The slowest part was waiting for the Bitcoin transaction I sent to be confirmed.

Regarding the floating rate, it’s challenging to determine if the exchange rate changed during the process, which inevitably takes some time due to network confirmations.

However, there seem to be slight discrepancies between what was offered and what I ended up getting.
So, for example;
Received amount is 0.013663945655847



The moment the swap was completed and I received ETH to my address, I created a new identical order and according to it, the amount I was supposed to receive was 0.0137141



It doesn't have to be an important thing, in the end, I exchanged a small amount ($54). It should probably be tested on a larger amount to determine whether it is a percentage or just network dust created during transactions.
If an additional network fee applies to the transaction based on the user's deposit address, this should be clearly highlighted. Ideally, the fee should be charged upfront before the swap order begins.


I analyzed the coins (used freshly generated, and never used before, the ETH address) I received from this swap, and the result is a fairly satisfactory low-risk score.



The final conclusion is quite positive. Personally, I prefer this concept of instant exchangers.
A few cosmetic upgrades would improve the overall impression, but I assume that this review campaign was started because of that.

[HelliumZ]

My Changeum.io Review

Btc addy: bc1qv7xk4kc2j5pe3y6gcwd58m2484kw22xxmh2u2n


Sing up/Login process



This is my first experience writing a review on such an exchange and I am sharing my first experience with everyone. At the beginning of writing a review, I usually discuss the sign-up process for this exchange. I like it a little better here than on exchanges and I find it much easier and safer than other exchanges. Signing up on this exchange is very easy, especially if someone has a valid Gmail and uses a unique password, then it is certainly very easy, and even those who have no experience creating accounts in the past will be able to create an account very easily. To create an account, you can first create an account using Gmail and then a unique and secure password. At some point during the account creation, a confirmation message is sent to Gmail and after verification from there, the account is created. Now, of course, you can use any device, mobile phone, PC or laptop to create an account. You don't have to go through any other hassle to create an account from any device.
Now that it's done, I'm even more surprised to see the exchange. It's very easy and hassle-free, especially the exchange page of the exchange. There are a few options and a new user can easily exchange from here.

Exchange Statistics



Being a new platform, there are not many users and their review rate is not very high, with around 100 reviews and 10,300 plus users. If this exchange can provide good service, it will definitely not take long to gain popularity. However, if you earn positive reviews and provide good service, the number of users will increase in a very short time and their daily volume will increase.

Supported Coins



This exchange website is not lagging behind in terms of supported coins, especially popular coins have been added except for the coin market, where over 1000 coins like Bitcoin, Ethereum, Binance Coin, USDT have been supported. A user can easily exchange any coin at any time for a small fee.

Exchange process



But another thing that I liked very much is that they have added an instructional question in their FAQ option where a user can easily follow the instructions and make the exchange. They have also answered several other questions which if read will give you a very good idea about this Exchange.



In the exchange process, you select the desired coin with the address to which the coin is to be exchanged and place an order. They process that order and provide a specific address by the exchange and if your balance is reloaded in that address, they exchange it very easily and provide exchange services with a small fee. As soon as the order is created, they send a confirmation message to the email and after checking that message, the order is completed in a very short time where they are asked to wait for up to three confirmations.




24/7 Support



The support team is the same as other normal exchanges and they provide live support 24 hours a day, 7 days a week. If there is a problem with live support, they have a manual support system and for this they also provide 24 hours support through any social media, especially Telegram, email service. The support issue can be given a 10 out of 10 review and it undoubtedly seems normal to me like other exchanges.

[promise444c5]

My Review

BTC Address : bc1q87s9f63f252j3rsmmncnrpm5lhh5llfkkhv95t

** UI :
The UI is entirely user friendly and easy to navigate, the choice of colour is also a perfect mixture so i commend  the UI..

** Authentication:
The authentication process is smooth and fast actually but i tried some series of test while trying to signup by using series of password combination to see the error response ..
Eventually, i found one of the response to be in a russian language while my selected lang was English.



Apart of this everything seem fine from my view in the authentication aspect.



**Exchange Process
My experience with the exchange process was also instant and smooth but i noticed something odd, i don’t know if it’s normal...
My first exchange attempt initiated two transactions with same timestamp except that the value of the BNB in USDT  changed ..

The order ids:
gtyKWk_7AYm2 && WMmwHXFKeU4w.



I was on my mobile phone then but i tried it today using my PC, everything was fine after performing some series of attempts to recreate the issue.


Lastly, A nice suggestion is using a dark theme for the cards on the contacts pages




Here's all i have reviewed for now...
Overall, the experience was a good one. I sent my coin and had it exchanged for a different one almost instantly, which I believe is exactly the kind of experience most people would love to have on an exchange.

[Asiska02]

Changeum.io Review

Accessing the website:
The login process was fast and easy to access. The UX/UI interface is as well arranged, not clustered and easy to navigate around, very straightforward. I was able to login at an average time of less than 30 seconds, which makes accessing the website stress free.

Signing Up:
While signing up, just by filling my email and password was to give me access to the platform since it doesn’t require KYC. But an error message was shown in another language, even if that was not the language I have selected. It will only get one confused and not know what the error message is actually saying.



I was not able to login through email but through Google which requires it to have access to my Google account name and profile picture. For privacy sake, this may not be comfortable to some users.

The swap process:
Seeing the minimum deposit of USDT one can deposit and swap from is already attractive to use this service for instance exchange. Although the flat and float rate has minimum amount of deposit, the difference looks so high though.



Immediately I initiated an exchange, an automated message to my email was received with every details of the transaction I want to initiate.
Also, after waiting for the expiration, another email was sent to initiate a new transaction. All these steps are very helpful to the user to know when to initiate a new transaction after the initial time has elapsed which sometimes can be caused due to poor network from service providers.



Questions:
1. What baffles me is how do you handle funds that users sends from an exchange? This was in the email received? It may not be likely that anyone using an exchange will want the service of using an instant swap exchange at the same time. Do users who sent without reading those disclaimer message get a refund of their money or funds will be confiscated?

Also, this disclaimer was in the email and not on the swap page where you need to deposit. No clear transparency in this regard as a user who hasn’t signed up using an email risk losing their funds. One of the quality of a good platform is transparency.

2. For every time I’m initiating a new exchange, even without filling in my receiving address, the most recent address used in the same network is automatically used. An error message should be showed to paste in new address anytime a new transaction is initiated. Even if I’m initiating on same network, I might want to change the receiving address.

Fees&Rate:
The fees are quite okay and when compared to other top exchange service, they’re quite reasonable and within the limit of not to be called a rather too outrageous fees.

Coin options:
You have a quite variety of coin options to go for, mostly the major ones. They all fall within the category of coins being used mostly on a day to day basis. Going forward, adding more coin options will be great.

Adding a fiat option deposit will go a long way in your platform, not necessary for now though. If this is integrated, it will be easy to bypass going through p2p platforms to make deposit in an exchange when you don’t want to do KYC.

Terms of Policy:
A very clear and curated terms, very easy to understand and explicitly explained. Even a beginner will understand clearly. Governing law under Switzerland which is a crypto friendly country is a big ups to attract the use of your platform. Your compliance policy and transparency here is quite clarified, which calls for trust in the platform.

Customer support:
For vast variety of options to access the customer support is a great one to navigate around for best options to use at the time.

The customer support live chat wasn’t as fast as I’d assumed it to be. It took about some time (approximately 4 minutes) before I got a reply but still within range I’d say satisfactorily to me using it.
 

But for others, who may need an urgent/ emergency uncertainty on anything about the platform, not getting the fast response may discourage the user and some can’t be patient enough to get the quick answers they want from the customer service.

The customer service reply differs from what was in the email i received about depositing through an exchange. Where is the non-correlation coming from? It needs to be addressed and fixed immediately before going live.

I was to test the speed of the swapping, transaction tracking and price transparency on what is received compared to what was deposited after depositing from an exchange account. But with the difference view I’m getting from the customer support and what was sent in the email, I hesitated not to continue to avoid issues arising sending from a non-compatible wallet.

Conclusion:
This is a platform that I would definitely recommend as there are not too many bugs to be fixed even in this beta phase. Privacy risk and security risk shows some level of no vulnerability while accessing the platform. There is enough language options to cover many regions for easy use.  The platform is a good recommendation for instant swap exchange service.

[katanic97]

Here is my review

BTC Address bc1qv6xskpde03lz6crl0ur5d7e9420w4k8usnj6hr

FIRST IMPRESSIONS (UI/UX)

My first impressions when I visited the site and registered were quite positive. There were no issues with page loading or any bugs, and refreshing the page loads instantly. I also had no problems using it on my mobile phone. I like that the site can be translated into 5 additional languages besides English. The design is simple, and everything is presented transparently,also, 10.3k+ users and over 100 reviews show that Changeum is doing an excellent job and that their exchange operates reliably.One of the more important things is advertising on social media, which caught my attention. For starters, the X and Instagram accounts I checked seem good initially interesting content being posted can be useful. However, when I try to open Reddit, I get a message that Changeum is banned. I’m not sure why, but this should be checked .
               


SWAP PROCESS

Regarding the swap process, I went USDT to BTC with the float rate, and I was surprised by the transaction speed. I received a confirmation email the very moment I initiated the transfer. I like that you don’t have to wait to start another transaction you can simply refresh the page and start a new one right away. In the "Order history," every detail is clearly displayed and easy to find without complications. All in all, everything went smoothly without any issues and everything is completed in three steps.

 


COIN SUPPORT

Regarding coin support, all the necessary cryptocurrencies for swapping are generally available. Essentially, all the most popular cryptocurrencies are in one place BTC, USDT, ETH which the user can exchange efficiently, all with a minimal fee,for an exchange that is relatively new, this is impressive. It’s good that with just two clicks I can select the coin I want, without having to search through the exchange. Everything runs quickly and smoothly,especially when I use the exchange on my mobile phone.

CONTACT SUPPORT



Besides the fast transactions and the clear, flawlessly working exchange without any bugs, I was particularly impressed by the contact support, which is available 24/7. There are four ways to contact support  through Live Chat, which is available immediately in the bottom right corner, Telegram, the X social network, and email.

MY CONCLUSION

I have to say, I was pleasantly surprised by Changeum. Using the site is really straightforward, everything runs smoothly, transactions are fast and hassle free, and the fees are very low. All the coins I wanted to swap were available, and I’m really glad that support is available 24/7  it gives an extra sense of security. If you’re looking for an exchange that works properly and doesn’t give you headaches, this is definitely one of the better options.