Swedish ASIC miner company kncminer.com

[DPoS]

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

Are you sure it's most? 0.93 seems to be better to at least a very large fraction, me included.  My sticker 2 that behaves more like other people's sticker 3 in terms of messed up cores runs equally crappy in all versions. 0.93 just seems to bring the rest higher.

also, if you run anything but .93, use an auto-restart script so your miner doesn't get lazy with HW errors

https://asktom.cf/index.php?topic=310634.msg3337481#msg3337481

[Sitarow]

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

Are you sure it's most? 0.93 seems to be better to at least a very large fraction, me included.  One of my sticker 2s that behaves more like other people's sticker 3 in terms of messed up cores runs equally crappy in all versions. 0.93 just seems to bring the rest higher.

Indeed v0.9.3 is the best for submitted and accepted results. However if you take the steps to take off the case cover and put a house fan on top if you are unable to keep ambient temps low sub 19°C then expect cgminer to frequently restart.

[faetos]

Do you really want minute by minute updates?

It would be interesting :-) Day by day updates would be sufficient... Blimey, even good old Jody manages that with BFL :-)

She of course adds her snarky Comments gratis   ^... it's her value add

[Phoenix1969]

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094, but I'd have to agree that the newer firmware seems to have slowed it down a bit

[DPoS]

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094, but I'd have to agree that the newer firmware seems to have slowed it down a bit

that is why I am in the middle of cutting my jupiter's case in two...  just gotta order some longer 10 pin cables  

[Sitarow]

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094

Saturn seems to perform better then Jupiters. Not sure as to the reasons.
Perhaps the fact that hot air from the front two ASIC modules are not being pushed onto the back two units as they are none existent on the Saturn units.

[Sitarow]

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

BTW thanks for the work you did on your thread. I have read your posts and found it a good resource for those unfamiliar with linux and cgminer.

https://asktom.cf/index.php?topic=304567.msg3337825#msg3337825

[FUKT]

As you called me out on the other thread Bitcoinorama, I'll answer here so everyone can see.

Let's start here:

Your posting history doesn't even focus on KnC until late Sept, and since then you have been nothing but abusive, so what's your real agenda.

And you joined in April and from June onwards, you been kissing KNC's ring non-stop, as hard and fast as you can.

So let's talk agenda's.

You always say "I'm straight down the line, I never told anyone to buy KNC".

The main thing people need to make the decision to buy is confidence.

You gave confidence, masses of it, posting 20 - 30 times a day to comfort people, to reassure, to say how smart and capable KNC were. You are responsible for a massive amount of KNC sales and you are disingenuous to deny it. You said before you worked in marketing etc - you know all this.

My agenda? I am a customer and I expect much better service than I have recieved from KNC. Many of my posts are related to getting KNC to give updates to their customers. And anger when they don't. They are unprofessional. You are unprofessional.

Then you come along after 5 or so days of radio silence and spout some nonsense, which seems to appease some. I guess you give them confidence (see above). But frankly, for someone who claims to be an engineer, you don't really seem to know much about it.

Here's a funny picture to explain:



Did you never write a report at univeristy? You generally come out with only "hypothesis" or "result". Like the power supply issue. People who do that tend to be know, in science and engineering, as charlatans.

Your intention all along here was to drive sales, to build up KNC and to work there. Purely selfish and self serving. And you masquerade as some kind of great guy, here to help everyone. And you masquerade like you are still deliberating on taking a job with KNC. What bullshit. (P.S. How's the apartment hunting in Stockholm going)

And now everyone is getting fucked by KNC lying about when they will deliver, you are trying to discredit me? Haha.

My agenda all along has been to get better service. I'm doing it for myself, but I'm doing it for everyone else on here too because I'm not the only one who's fed up of being treated like a schmuck by KNC.

We should be treated with the same respect as shareholders, as we are the angel investors who created and paid for KNC. And how are KNC paying us back?

- No refunds, even though they said there would be up until shipping. So I should be able to get a refund today, because my shit still says "Paid".
- Treating us like shit. Ignoring us. Sending us cut and paste replies, treating us like assholes. We have paid thousands of dollars each, this shit is unacceptable.
- Breaking promises. Plenty of them. Even today KNC are sending BS emails saying they will ship by 15th. And why the fuck can't they tell us how many units a day they are producing, so we know how long we have to wait? Because we are fucking schmucks??

I could go on.

As I said in the other thread, I am a customer. I have no ties to any other bitcoin or bitcoin related company. I am being 100% straight up and honest.

Summary:
You are a sneaky, self serving prick who has manipulated people into buying into KNC, who pretends he hasn't. I'm happy to take the time to expose that.
I'm a bit of a dick, but I'm entitled to better service from KNC and so it everyone else who gave KNC the money to exist.

Lot's of guys who are waiting and waiting don't have the money to lose. KNC can easily afford to dish out a few bitcoin compensation, to show some goodwill and respect to their customers.

But it seems they prefer to say "Go fuck yourself, read the t&c's". That's nice. Profit margain after profit margin after profit margin. I hope you are happy to work for a company like that.

Excellent points, I especially liked the part where you call Shillorama a prick.

[timmmers]

Bitcoinorama, have you provided an update on KNC's progress today?  That's all the vast majority of readers of this thread want!

More to the point. have KnC?
Bitcoinorama's words are welcome but not legally binding for KnC, which is useful for them. They can just disown them as an error or any number of things.

The question should be why aren't they speaking, here, email updates, forum of their own..silence. Wasn't like that before they dug this hole was it?

Dude they are split between the manufacturing facility and the hosting centre, and programming firmware revisions. They updated you Friday. Do you really want minute by minute updates? or does the only thing that matter be that boxes are assembled, tracking numbers are pinged from UPS, hardware and hosting becomes stable and runs optimally?

They've had guys fly in from General Electric and Cisco, to double check that everything adheres to their recommendations, and are working round the clock to ensure you are actually getting your devices, the only thing that matters, which cannot be denied, as people are and the network hashrate reflects that. Customer service works fine, if you want reassurance. They have a backlog to clear but they want you to be happy with what you get. Again they are light years ahead of anyother company you have had dealings with so far. They've shipped more boxes than Avalon managed, and shipped more hashrate than BFL ever have - in two weeks!

When you buy a new car, do you even think what the members of staff are doing in the offices or factory? No. You just hope they have a working system and aren't running around like headless chickens unable to deliver that shiny motor the brochure promised.

What BFL did ..who cares? What Sam and his staff are doing...who cares? They should be cruising now, all orders out of the door, after all that's what we've had from them ad nausea. "Everything is on schedule" "Margins upon margins" etc. If they are struggling it's the result of their own actions. They had months to wait for the chips, the chips arrived in time barely...wtf were they doing all that time if not planning this to perfection? They didn't even plan packing properly and it was so obviously shite it wasn't funny. They reject the people who wrote their mining software and then spend two weeks fucking about at customer's expense on the back of that, then brag about flying "experts" from the states over a fucking power supply? Oh and Cisco..presumably to sort their hosting out since that went down today without warning or explaination to the poor fuckers who paid through the nose for it and were trying to find out why..an email there might have been appreciated?

Truth is, they were talking shit and would be if they were talking at all. Despite being asked for figures , a % of rigs shipped, or numbers left to ship...no-one has a solid idea when their rig will arrive. Orders are in progress for days? Really?

I hope some of your loyalty rubs off on them, so we can have a bit in return for funding their whole business so they could play this huge gamble at zero risk. Seems that even if they pull it off we still lose.

[CanaryInTheMine]

Received my Saturn today.  Crappy packaging, fans were fallen off inside, UPS guy was concerned that contents were damaged when he delivered it...
not too hard to put them back on... but damn KnC, you could have talked to some of us who run group buys and have shipped out a ton of packages, we/I could have been a good resource to help you with your packaging and shipping.  At least you would have known what NOT to do...
but anyways, I'm happy that I got it, even though, it's not going to get the btc I paid for it back...
pointed at Eligius pool, working like a champ so far...

[Bargraphics]

Bitcoinorama, have you provided an update on KNC's progress today?  That's all the vast majority of readers of this thread want!

More to the point. have KnC?
Bitcoinorama's words are welcome but not legally binding for KnC, which is useful for them. They can just disown them as an error or any number of things.

The question should be why aren't they speaking, here, email updates, forum of their own..silence. Wasn't like that before they dug this hole was it?

Dude they are split between the manufacturing facility and the hosting centre, and programming firmware revisions. They updated you Friday. Do you really want minute by minute updates? or does the only thing that matter be that boxes are assembled, tracking numbers are pinged from UPS, hardware and hosting becomes stable and runs optimally?

They've had guys fly in from General Electric and Cisco, to double check that everything adheres to their recommendations, and are working round the clock to ensure you are actually getting your devices, the only thing that matters, which cannot be denied, as people are and the network hashrate reflects that. Customer service works fine, if you want reassurance. They have a backlog to clear but they want you to be happy with what you get. Again they are light years ahead of anyother company you have had dealings with so far. They've shipped more boxes than Avalon managed, and shipped more hashrate than BFL ever have - in two weeks!

When you buy a new car, do you even think what the members of staff are doing in the offices or factory? No. You just hope they have a working system and aren't running around like headless chickens unable to deliver that shiny motor the brochure promised.

What BFL did ..who cares? What Sam and his staff are doing...who cares? They should be cruising now, all orders out of the door, after all that's what we've had from them ad nausea. "Everything is on schedule" "Margins upon margins" etc. If they are struggling it's the result of their own actions. They had months to wait for the chips, the chips arrived in time barely...wtf were they doing all that time if not planning this to perfection? They didn't even plan packing properly and it was so obviously shite it wasn't funny. They reject the people who wrote their mining software and then spend two weeks fucking about at customer's expense on the back of that, then brag about flying "experts" from the states over a fucking power supply? Oh and Cisco..presumably to sort their hosting out since that went down today without warning or explaination to the poor fuckers who paid through the nose for it and were trying to find out why..an email there might have been appreciated?

Truth is, they were talking shit and would be if they were talking at all. Despite being asked for figures , a % of rigs shipped, or numbers left to ship...no-one has a solid idea when their rig will arrive. Orders are in progress for days? Really?

I hope some of your loyalty rubs off on them, so we can have a bit in return for funding their whole business so they could play this huge gamble at zero risk. Seems that even if they pull it off we still lose.

I have 11 Jupiters hosted and none of them went down today at least for me, Eligius did get DDoS'd last night.

[DPoS]

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094

Saturn seems to perform better then Jupiters. Not sure as to the reasons.
Perhaps the fact that hot air from the front two ASIC modules are not being pushed onto the back two units as they are none existent on the Saturn units.

also there is a theory going around that the Control Unit/Beagleboard is happier with just solo or pairs. I've ran two modules together for ~270 and another at ~135 but all three together wouldn't go over ~360  (all those values are at the pool's view, cgminer showed much higher of course)

[Phoenix1969]

Can someone please explain to me why eligus disconnects the miner every time there is a short 2 to 10 minute block? twice in 2 days now.
There was also a ten second round, and the miner took so long "Running Flushwork", it totally missed the block!

[FeedbackLoop]

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094

Saturn seems to perform better then Jupiters. Not sure as to the reasons.
Perhaps the fact that hot air from the front two ASIC modules are not being pushed onto the back two units as they are none existent on the Saturn units.

Less room to dilute crappy sticker 3s and sticker 2s in a Saturn.   

[wizkid057]

Can someone please explain to me why eligus disconnects the miner every time there is a short 2 to 10 minute block? twice in 2 days now.
There was also a ten second round, and the miner took so long "Running Flushwork", it totally missed the block!

I doubt this is Eligius's fault.  Doesn't happen to me...  my miner was connected solid up until last night's short DDoS.  It reconnected right after and hasn't disconnected since.  I've had 30+ day solid connections to Eligius in the past.

The pool will never disconnect anyone.  This sounds like a software issue on your side.

-wk

[Buffcorp]

KNC Customer service is absolute shit. People have to stop comparing KNC to BFL and Avalon as an excuse for being able to miss ship dates. I keep hearing, KNC has done more than BFL and Avalon in a shorter period of time. An argument could be made that anyone could do a better job than both of them but that does not give them a free pass to completely shit the bed when it comes to providing customer service, being transparent, and meeting deadlines.


KNC needs to understand the value of good customer service, not giving bs responses like "Everything is going as expected". wtf is expected? What is their expectation? I am sure it is not the same as the customers expectation.


Here are some famous quotes regarding customer service:

Good service is good business.
Siebel Ad

Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
Stew Leonard, CEO Stew Leonard’s

Customer service is not a department, it’s everyone’s job.

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
Mahatma Gandhi

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
Ray Krock

Every company’s greatest assets are its customers, because without customers there is no company.
Michael LeBoeuf, Author of: How to Win Customers and Keep Them for Life

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Peter Drucker

Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
Rick Tate

Good customer service costs less than bad customer service.
Sally Gronow, Welsh Water

[Phoenix1969]

Can someone please explain to me why eligus disconnects the miner every time there is a short 2 to 10 minute block? twice in 2 days now.
There was also a ten second round, and the miner took so long "Running Flushwork", it totally missed the block!

I doubt this is Eligius's fault.  Doesn't happen to me...  my miner was connected solid up until last night's short DDoS.  It reconnected right after and hasn't disconnected since.  I've had 30+ day solid connections to Eligius in the past.

The pool will never disconnect anyone.  This sounds like a software issue on your side.

-wk

ok, thx... firmware maybe......ug

[FeedbackLoop]

People have to stop comparing KNC to BFL and Avalon as an excuse for being able to miss ship dates. I keep hearing, KNC has done more than BFL and Avalon in a shorter period of time. An argument could be made that anyone could do a better job than both of them but that does not give them a free pass to completely shit the bed when it comes to providing customer service, being transparent, and meeting deadlines.

+1

Also, BFL is a police case and not our fault. I chose to not order from BFL but to order from under-promising, over-delivering, September-maybe-August KNC.  If you suffer from BFL induced trauma, please go see a collective victim support psychologist and leave us out of it.

 

[Paladin69]

Do you really want minute by minute updates?

It would be interesting :-) Day by day updates would be sufficient... Blimey, even good old Jody manages that with BFL :-)

It's a sad day when you can say BFL has better customer interaction...lol

I think it's time to get out of mining and buy btc direct.  If you don't have an ASIC in hand by now I think it is too late and you should get a refund or chargeback if you can.  The difficulty train has already left the station.

[itod]

The selfishness and greed is absolutely sickening.

You are starting to sound exactly like Yifu. How's your chi?