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CYPER
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November 12, 2013, 06:47:06 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY?
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the-skeptic
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November 12, 2013, 06:52:32 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Every company makes money off of shipping. It's a great profit point for my business. I love getting 40% off FedEx and charging book rate. KNC is profiteering off of this sale because they can, so I wouldn't fault them for it. They have a limited supply of a desireable product, so they could have charged $1050 ea and charged less for shipping and no one would have blinked.
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Epoch
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November 12, 2013, 06:54:11 PM |
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My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY?
Because they can. It is obvious that the people who bought the 200 modules believed the price was agreeable (total price, including shipping, import fees, and the separate HSF purchase). And judging by the speed at which they were snapped up, the buyers obviously thought the price was a steal. Businesses are in the business of making money. If people are so willing to buy their products at $XYZ, it is not unreasonable to expect the company to charge $XYZ. Of course customers would be even happier if the price was cheaper; that is only natural. But I suspect if the price (whether you tack it on the module price, or shipping, doesn't make any difference) was $50 higher those 200 modules would have still sold out as quickly.
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Bitcoinorama
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November 12, 2013, 06:56:42 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. It's £7+ a beer here. Standard. That's $11 for something that isn't even a pint, 500ml, in any pub. Upwards of that in a bar. I had to send a notorised copy of my passport back to the UK to a bank. Fedex wanted the equiv. of £60. I had to send some documents I signed to the South of France, UPS wanted £80. I said this is ridiculous and they said their prices vary dependent on country. Courier to here is a hell of a lot cheaper, than shipping out, that's for sure! Accomodation is a minimum of $1,100 a month, minimum for something about 20-25m 2, yes you live in a box, and i'm an hour away from the centre, as I cannot find anywhere closer, and i've been searching for weeks now. Bizzarely healthy stuff from the supermarket, vegetables, fruit, etc. is on par with the UK, maybe a little more expensive here and there. Meat is, especially beef, very expensive. No idea where they source their cows from!! Eating out is crazy prices, lunch is $20 up, meal in the evening, how much do you want to pay? Going to the gym is awesome, reasonably priced, amazing kit, and sexy women. The gyms are packed with strong women here. Anything unhealthy seems to be marked up. Train travel is superb and much less than London, but forget taking a cab. Healthcare, dr, etc. free, and top notch. Denistry not free, and ludicrously expensive.
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Make my day! Say thanks if you found me helpful  BTC Address ---> 1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
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ImI
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November 12, 2013, 06:57:53 PM |
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My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY?
Because they can. It is obvious that the people who bought the 200 modules believed the price was agreeable (total price, including shipping, import fees, and the separate HSF purchase). And judging by the speed at which they were snapped up, the buyers obviously thought the price was a steal. # they also could have done an auction and the price would have been three times higher for sure
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CYPER
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November 12, 2013, 07:04:56 PM |
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Every company makes money off of shipping. It's a great profit point for my business. I love getting 40% off FedEx and charging book rate. KNC is profiteering off of this sale because they can, so I wouldn't fault them for it. They have a limited supply of a desireable product, so they could have charged $1050 ea and charged less for shipping and no one would have blinked.
I should probably toss my BA (Hons) Business Studies degree in the bin then. I must be wrong to believe that charging £1050 for the product and offering free delivery is much better than charging $950 for the product and adding $60 on top for delivery without any discount for multiple units. You would think they would care about what their customers think of them and would try to present themselves in a more favourable light. Because they can. It is obvious that the people who bought the 200 modules believed the price was agreeable (total price, including shipping, import fees, and the separate HSF purchase). And judging by the speed at which they were snapped up, the buyers obviously thought the price was a steal.
Businesses are in the business of making money. If people are so willing to buy their products at $XYZ, it is not unreasonable to expect the company to charge $XYZ. Of course customers would be even happier if the price was cheaper; that is only natural. But I suspect if the price (whether you tack it on the module price, or shipping, doesn't make any difference) was $50 higher those 200 modules would have still sold out as quickly.
If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly. Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better?
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Epoch
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November 12, 2013, 07:08:50 PM |
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If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly. Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better?
I don't have a BA (Hons) Business Studies degree, so I wouldn't presume an attempt at an answer. 
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Tehfiend
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November 12, 2013, 07:15:49 PM |
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...annnnnd this thread is starting to give me cancer again.
Yes they could have conducted this upgrade sale better but OMG I can barely read some of this crap. What is it that makes so many bitcoin miners insanely emotional and entitled?
If I was in KNC shoes I would make a preferred customers list and blacklist 90% of the people here since there is no lack of demand for their products and a seemingly infinite supply of emotionally immature customers with an overwhelming feeling of entitlement. They could save themselves a lot of grief that way...
If you are so unhappy close this thread, never come back and don't buy KNC products.
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ImI
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November 12, 2013, 07:17:21 PM |
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...annnnnd this thread is starting to give me cancer again.
Yes they could have conducted this upgrade sale better but OMG I can barely read some of this crap. What is it that makes so many bitcoin miners insanely emotional and entitled?
If I was in KNC shoes I would make a preferred customers list and blacklist 90% of the people here since there is no lack of demand for their products and a seemingly infinite supply of emotionally immature customers with an overwhelming feeling of entitlement. They could save themselves a lot of grief that way...
If you are so unhappy close this thread, never come back and don't buy KNC products.
this
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Bogart
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November 12, 2013, 07:17:31 PM |
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They are not profiteering from shipping.
Why did I pay less shipping on my November Jupiter than I did on 3 modules without heatsinks? Do they ship the whole miners below their cost?
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"All safe deposit boxes in banks or financial institutions have been sealed... and may only be opened in the presence of an agent of the I.R.S." - President F.D. Roosevelt, 1933
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CYPER
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November 12, 2013, 07:17:39 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000.
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DeathAndTaxes
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Gerald Davis
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November 12, 2013, 07:18:43 PM |
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If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly. Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better?
Plenty of companies do the "low product price with 100% to 300% markup on shipping" and plenty do the "higher margin product price with FREEEE FREEEE FREEE (did I mention FREEEEEEE) shipping". Both work. KNC chose the former. If they chose the later you would have people complaining the price was too high and the FRREEEEEEEEE shipping was just a gimmick. Generally companies choose the former when they want to avoid sticker shock. Excluding the shipping made a nice psychological three digit number which potential customers could think about for a day. When you finally got the shipping page you probably had already committed to purchashing. That combined with the rush and limited supply means I doubt very many customers backed out at the last minute. In short, they did it because it works (and will continue to work).
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CYPER
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November 12, 2013, 07:21:44 PM |
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...annnnnd this thread is starting to give me cancer again.
Yes they could have conducted this upgrade sale better but OMG I can barely read some of this crap. What is it that makes so many bitcoin miners insanely emotional and entitled?
If I was in KNC shoes I would make a preferred customers list and blacklist 90% of the people here since there is no lack of demand for their products and a seemingly infinite supply of emotionally immature customers with an overwhelming feeling of entitlement. They could save themselves a lot of grief that way...
If you are so unhappy close this thread, never come back and don't buy KNC products.
Do you want to round us against the wall and shoot us too? Or just imprison us maybe? May I have my right of free speech now, so I can express my discontent however the fuck I want? It's not like they participate in this thread or their own forum for that matter.
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Bitcoinorama
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November 12, 2013, 07:22:09 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company. Great for personal one-offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change.
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Make my day! Say thanks if you found me helpful  BTC Address ---> 1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
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CYPER
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November 12, 2013, 07:26:10 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company. Great for personal one=offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change. You must have misunderstood why I gave this sites as a reference. I have never said, nor implied that KNC should use them. It just shows what the prices are when you have a business/premier/high volume/ account with a big courier company and I wouldn't be surprised if KNC have access to even lower rates. Please stop trying to convince me that they pay anything close to $180.
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DPoS
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November 12, 2013, 07:26:48 PM |
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FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company.
Great for personal one=offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change.
I think we are just wondering if they are going to stick multiple boards in one box and refund the extra shipping. I only bought 2 but people buying 6 would be getting shafted if they actually send 6 shipments to one person
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Bitcoinorama
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November 12, 2013, 07:27:33 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company. Great for personal one=offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change. You must have misunderstood why I gave this sites as a reference. I have never said, nor implied that KNC should use them. It just shows what the prices are when you have a business/premier/high volume/ account with a big courier company and I wouldn't be surprised if KNC have access to even lower rates. Please stop trying to convince me that they pay anything close to $180. Google Swedish tax rates...or even better take this up with UPS
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Make my day! Say thanks if you found me helpful  BTC Address ---> 1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
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CYPER
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November 12, 2013, 07:28:19 PM |
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If you were them, wouldn't you include the price of the shipping in the total price and offer free shipping? In terms of revenue you would get the same amount of money, but also you will get happy customers. Or charge $30 for shipping and change the product price accordingly. Can you think of a single reason why charging $180 for shipping, instead of including that in the price is better?
Plenty of companies do the "low product price with 100% to 300% markup on shipping" and plenty do the "higher margin product price with FREEEE FREEEE FREEE (did I mention FREEEEEEE) shipping". Both work. KNC chose the former. If they chose the later you would have people complaining the price was too high and the FRREEEEEEEEE shipping was just a gimmick. Generally companies choose the former when they want to avoid sticker shock. Excluding the shipping made a nice psychological three digit number which potential customers could think about for a day. When you finally got the shipping page you probably had already committed to purchashing. That combined with the rush and limited supply means I doubt very many customers backed out at the last minute. In short, they did it because it works (and will continue to work). And see how many people expressed concerns of the over inflated shipping charges. Paying more to ship 3 boards, than to ship a whole Jupiter. Yeah makes perfect sense.
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CYPER
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November 12, 2013, 07:31:22 PM |
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I know it feels like they are ripping people off with postage, I don't think they are on the raw UPS express cost, But I agree that 3 boards shouldn't cost 3 x the postage, you should be able to get them for the one price, combine the postage for less total cost.
My point was that I highly doubt they pay more than $80USD to ship 3 modules with insurance to the UK and they charge $180. My question is WHY? Goto UPS.com Pick Sweden English Pick your Addy Pick 1 Kg Pick $1,000 value Be amazed at how expensive everything is in Sweden. They are not profiteering from shipping. Cyper you are coming here to pick up, be prepared to be astounded, take some time to check out the prices of things. I don't know if I should feel offended by you trying to convince me that 3 small boards costs $180 to send to the UK http://www.p4d.co.uk - £38.76 for next day delivery + £20 for insurance up to £1000. FFS dude it's a price comparison site, like interparcel.com, and all the other budget courier sites you added earlier. They do the leg work on the ground for the brand name couriers and pool shipments and hand the over at DHL/UPS/Fedex's depos to be sorted so they can charge less. They are not who a business relies on, especially when pressed for time. If anything goes wrong wth those they have to mediate with the real logistic company. Great for personal one=offs and ebay delivery/purchases, not for businesses with customers in over 120 countries and high-value items you may need to frequently chase, or change. You must have misunderstood why I gave this sites as a reference. I have never said, nor implied that KNC should use them. It just shows what the prices are when you have a business/premier/high volume/ account with a big courier company and I wouldn't be surprised if KNC have access to even lower rates. Please stop trying to convince me that they pay anything close to $180. Google Swedish tax rates... Is there any chance that the results will make me genuinely believe the shipping charges are appropriate? These "Swedish tax rates" didn't apply to a whole Jupiter then, cause I paid only $120 to ship it.
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xyzzy099
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November 12, 2013, 07:32:40 PM |
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...annnnnd this thread is starting to give me cancer again.
Don't let it kill you bro... Enjoy it for the entertainment value  This thread, like most large-scale human interaction, oscillates wildly between equally ridiculous extremes - and the truth, as always, lies somewhere in the middle. But that's no reason why you can't enjoy watching the gladiators engage and the carnage that ensues  It's possible though that I mistake your purpose... Maybe your post was not really a protest, but just you leaping into the fray? 
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Libertarians: Diligently plotting to take over the world and leave you alone.
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