Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[danksheeet]

can you guys disable the account lockout for to many failed attempts? i keep getting this error and locked out even if i get my password right the first time i enter it. it locks me out for over 12 hours every time so i cant access funds and support doesn't bother replying

[waterpile]

I think pd needs to set a e-mail for faster account recovery.. seems alot of users are getting problems with their accounts

[tspacepilot]

I normally experience little to no lag, and thats with running on the all bets tab. So I dunno, probably just a you thing.

Just try closing extra applications by going into the task manager then in processes. Close down the extra processes and make sure your CPU isn't all worked up. I guess 150MBs of RAM reserved for your browsers would be good enough to run the website properly.

I normally experience little to no lag, and thats with running on the all bets tab. So I dunno, probably just a you thing.

Uh, yes, it might be a "me" thing.  Or it might be an "everyone who runs a cheapo, not super-fast, not a lot of ram sorta computer" thing.  I dunno either.

or maybe its the internet connection.. didn't experienced any lag

Of course, internet connection is a thing.  However, and while this may not applyt the super-cool among you with your octa-core processors and 32GB of ram or whatever, those of us who run more pedestrian setups experience max CPU issues when running the all bets tab.  If you fall into this category (like me and Micro) then you may find your performance enhanced by clicking over to the my bets or highrollers tab (like me and Micro).

Cheers!

That's not a solution. People with such problems often have a hard time in chatting and in playing pvp. Its beeter to free up some RAM and CPU usage.

No , if u are away from all bets tab u will have very smooth chat and pvp. Before when there was total bets counter it was bit more hard on CPU but now if u move away from all bets ur cpu should not go over 5-10% and everything runs smooth .

Now when i am on all bets its about 30-50% cpu which isnt to bad but yeah go to hr tab or my bets and its much better .

All I am saying is that there may be cases when your CPU usage and RAM gets consumed by other processes on your computer and there may not be enough RAM and CPU left for the browser to even display the HR tab and chat messages properly(have seen this happening with people), so its better to close the unessential processes.

When you're running debian testing, you've rebuilt mesa from the latest sources in order to optimize graphics, you're using lxde (lightweight desktop) and the only thing open is chromium browser and primedice then basically I'm speaking about cpu usage from primedice, not other processes.  If you want a pro tip, open your terminal emulator and type `top' to see what's going on with your cpu.  Then use `kill -9 PID' to kill unnecessary things.  I hope it's clear that I have a reasonably solid idea what's going on with what's running on my computer.

Best!

[adaseb]

can you guys disable the account lockout for to many failed attempts? i keep getting this error and locked out even if i get my password right the first time i enter it. it locks me out for over 12 hours every time so i cant access funds and support doesn't bother replying

No they probably won't. Most websites have this security feature to prevent theft. Why are you putting in the wrong password anyways?

[Coef]

What would you all think if there was the *Optional* choice to provide an email when signing up? We aren't interested in creating more friction but the exceptionally high number of account recovery emails have greatly hindered our ability to provide very prompt support.

When we eventually roll out the casino this may potentially be mandatory.

I don't see any problem with it. Players could use Tor and hushmail if they want to.
Please add the option if it could reduce your team's workload.

[Zaih]

Yeh I agree putting an email in would make everything way easier.

[zzaza]

Yes i also think this is a good idea, would help the work of support...

[icey]

It would definatley make life alot easier, but like you say I think 'optional' is the way to go.

[thebitcoinquiz.com]

What would you all think if there was the *Optional* choice to provide an email when signing up? We aren't interested in creating more friction but the exceptionally high number of account recovery emails have greatly hindered our ability to provide very prompt support.

When we eventually roll out the casino this may potentially be mandatory.

I am in support of introducing an optional email choice. Ill be happy to use it cause it will be really helpful in providing me quick access to my account in case of forgotten passwords.
Personally I don't have any problems with doxxing but many(most) of the people are really concerned about their privacy and will be reluctant while providing their emails.

Well i guess people who lose password or 2fA will give theirs email to PD anyways because they need to send support email .

So yeah i dont see a problem with adding an option to provide email when signing up .

But there is a difference between 1) When the website itself asks for your email address and 2) When you provide your email address for password recovery.
I've seen that people are too hesitant to even share their email addresses at the time of signup because they find it fishy for a site(like pd) to ask for email ids, many of them are afraid of unsolicited emails and others are afraid of getting their emails hacked/loosing their personal info.
But if you yourself send the support the request to change your password then its not the same as collecting email ids during signup. Yes, your email will be leaked during the pasword change request but the site wouldn't get suspected of collecting email ids for crappy purposes(which I believe pd wont do), but if you ask for email ids during signup then ofc some people will start pointing fingers on you.

[tspacepilot]

What would you all think if there was the *Optional* choice to provide an email when signing up? We aren't interested in creating more friction but the exceptionally high number of account recovery emails have greatly hindered our ability to provide very prompt support.

When we eventually roll out the casino this may potentially be mandatory.

I don't see any problem with it. Players could use Tor and hushmail if they want to.
Please add the option if it could reduce your team's workload.

Optional choice would be just fine.  sealswithclubs.eu did the same.  If you had provided an email, then account recovery was easy.  If you hadn't, expect account recovery to be difficult or impossible.  I hate it when people try to force me to provide an email but option to do so isn't offensive at all.

[shanem]

It would be better if everyone is required to enter the email address when registering.
This way lesser people will email to the website owner when they forget their password.

[tspacepilot]

It would be better if everyone is required to enter the email address when registering.
This way lesser people will email to the website owner when they forget their password.

People like me will usually enter "spam@spammehere.com" when forced to enter an email address upon registering.  If the company then says "ok go check your email for the verification we sent" then I'll usually say "oh well, guess I'm not trying this site".  My point: forcing unverified email will fill up his database with false/useless email addys; forcing verified email will turn away potential customers.

[danksheeet]

can you guys disable the account lockout for to many failed attempts? i keep getting this error and locked out even if i get my password right the first time i enter it. it locks me out for over 12 hours every time so i cant access funds and support doesn't bother replying

No they probably won't. Most websites have this security feature to prevent theft. Why are you putting in the wrong password anyways?

if you would of read my post you would of seen it still locks me out even if i enter the right password the first time

[tspacepilot]

can you guys disable the account lockout for to many failed attempts? i keep getting this error and locked out even if i get my password right the first time i enter it. it locks me out for over 12 hours every time so i cant access funds and support doesn't bother replying

No they probably won't. Most websites have this security feature to prevent theft. Why are you putting in the wrong password anyways?

if you would of read my post you would of seen it still locks me out even if i enter the right password the first time

If it locks you out when entering the password "right" then I think there's more to this story than meets the eye.  Perhaps, probably most likely, you're not actually typing it "right'.  That may be because you reset it and forgot?  Or perhaps your account was compromised?  I dunno.  I'd definitely be emailing support@primedice.com to see about recovering your account.  It sounds like you need a password reset either way.

[danksheeet]

can you guys disable the account lockout for to many failed attempts? i keep getting this error and locked out even if i get my password right the first time i enter it. it locks me out for over 12 hours every time so i cant access funds and support doesn't bother replying

No they probably won't. Most websites have this security feature to prevent theft. Why are you putting in the wrong password anyways?

if you would of read my post you would of seen it still locks me out even if i enter the right password the first time

If it locks you out when entering the password "right" then I think there's more to this story than meets the eye.  Perhaps, probably most likely, you're not actually typing it "right'.  That may be because you reset it and forgot?  Or perhaps your account was compromised?  I dunno.  I'd definitely be emailing support@primedice.com to see about recovering your account.  It sounds like you need a password reset either way.

when i email support with this problem they usually don't respond and yes I am typing it right. it just locks the account for about ~12 hours then it lets me in but its annoying because it keeps happening for no reason

[micromen]

can you guys disable the account lockout for to many failed attempts? i keep getting this error and locked out even if i get my password right the first time i enter it. it locks me out for over 12 hours every time so i cant access funds and support doesn't bother replying

No they probably won't. Most websites have this security feature to prevent theft. Why are you putting in the wrong password anyways?

if you would of read my post you would of seen it still locks me out even if i enter the right password the first time

If it locks you out when entering the password "right" then I think there's more to this story than meets the eye.  Perhaps, probably most likely, you're not actually typing it "right'.  That may be because you reset it and forgot?  Or perhaps your account was compromised?  I dunno.  I'd definitely be emailing support@primedice.com to see about recovering your account.  It sounds like you need a password reset either way.

when i email support with this problem they usually don't respond and yes I am typing it right. it just locks the account for about ~12 hours then it lets me in but its annoying because it keeps happening for no reason

I understand how it may be disturbing, but I am sure they will fix it 

[cazkooo]

It would be better if everyone is required to enter the email address when registering.
This way lesser people will email to the website owner when they forget their password.

People like me will usually enter "spam@spammehere.com" when forced to enter an email address upon registering.  If the company then says "ok go check your email for the verification we sent" then I'll usually say "oh well, guess I'm not trying this site".  My point: forcing unverified email will fill up his database with false/useless email addys; forcing verified email will turn away potential customers.

you can always use temp-mail.org and create a fake email to register at a site, I done it almost to all sites that require me to click a link for verification, this is one way to avoid spam from a website aswell

[tspacepilot]

It would be better if everyone is required to enter the email address when registering.
This way lesser people will email to the website owner when they forget their password.

People like me will usually enter "spam@spammehere.com" when forced to enter an email address upon registering.  If the company then says "ok go check your email for the verification we sent" then I'll usually say "oh well, guess I'm not trying this site".  My point: forcing unverified email will fill up his database with false/useless email addys; forcing verified email will turn away potential customers.

you can always use temp-mail.org and create a fake email to register at a site, I done it almost to all sites that require me to click a link for verification, this is one way to avoid spam from a website aswell

Indeed, you're abosutely right that there are ways around this.  However, if you're not sure whether or not to try out a site then you're probably not going jump through a million hoops to get started.  I think Stunna knows this and that's why he doesn't require email (or even a password) to get started playing.  However, IMO, adding *optional* email upon signup seems just fine.

[bugmenot]

wow everybody ignoring me ? just another bugs with me  couple of days ago .002 vanish from my balance then i send email they reply ...

Hey,

It appears your bet profit is -0.00213177 so things should be adding up.  I have however given you a .002 bonus for using our site!

Thanks for being a valuable player,
PrimeDice

Received .002 but not what dissapear from my balance ...

just now again .0029 btc vanish from my balance wtf happening ?? i am too scared why this happening with me already send email but it should resolved hope stunna fix it as soon as possible ..

my username : b4basit

if someone want to check i can send my info to a trusted person ...do something @admin

check my bet or whatever just fix it ! thank you !

[WhatTheGox]

It would be better if everyone is required to enter the email address when registering.
This way lesser people will email to the website owner when they forget their password.

Thats a big turn off when testing out a site for the first time, 30% of people will be like... oh they want email, screw that.  Or yeah as someone else said they enter a fake email.