CEX.IO SCAM

[reb0rn21]

I am sorry to say but rest asked also.......

I don`t like it either but poloniex, bittrex and cex all requested to see source of funds its the EVIL kyc/aml ...... bitstamp asked me too but I don`t use it atm so did not provide the info

on some exchange as cex it looks random on other its more when you pass certain volume... but cex one was most strict but was fine at the end

[examplens]

I'm sorry, I used dozens of exchanges and nobody asked for a screenshot of my private(!) bank account. Nobody needs to know that except of me and my bank. That is already a huge red flag for me. Only info they need for KYC is the personal ID.

Second flag is the withdrawal problems of many customers.

I was never scammed by an exchange except of cryptopia, was a noob back then and listened too much to twitter guys.
Use your common sense and you won't get scammed

did you open a support ticket? If yes, post here ID, probably user @CEX will go to help you. I see here much time that they help about the issue with using cex.io exchange.
usually as far as I understand problems come from the third/bank service.

[karsyla]

Has anyone tried them buying crypto with credit card?

[Vyacheslav]

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

[logfiles]

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

You probably wrote to the wrong thread, this one would be a good place to get a positive response -    
**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

You can also send a PM to CEX
The representative seems to be very responsive and helpful

[Vyacheslav]

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

You probably wrote to the wrong thread, this one would be a good place to get a positive response -    
**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

You can also send a PM to CEX
The representative seems to be very responsive and helpful

thank you

[CEX]

I am the US resident for 4 years. But my account was blocked and verification is annulled. In 2017, I lived in the Russian Federation and my account was opened there. But as I said for 4 years already live in the US and pay taxes. Explain to me, on the basis of what law, did you blocked my money and the possibility of withdrawal?

All my appeals to the reddit were removed.

They don't respond to messages. This is a scam. do not use this exchange or you will lose your money.

Greetings!

We’re sorry to hear about the inconvenience you have faced.

Let us please clarify that the support team is processing all the requests in the queue order. Although the reply might indeed take some time, no queries are left aside.

Generally, you should be able to resubmit your Address verification confirming your actual residence and use CEX.IO services. Still, the support team will check your particular case and assist.

It’s important to mention that CEX.IO is a regulated cryptocurrency platform and any scam actions from us are completely excluded.

We appreciate your understanding and patience in advance.

[Agbe]

Good day. If you personally have any issues with deposits or withdrawals, please provide us with your User ID and we will make sure to solve it ASAP.
Also, if you have User IDs of the people, whose screenshots you posted here, please let us know as well, or let them contact us in this thread/via PM.
Thank you

What really caused the Delay of the withdrawal and the deposit?





Proactive explanation would have solved this issue. If you had responded to him earlier through the PM and customer care service channel of communication, this issue would have been amicably resolved since. This matter would not come to this extend. There are some time you made things cumbersome for yourselves. when dealing with money you have to be very careful so that you will not disgrace your reputation, both you and the company. For the location of the company, the OP should not make guest work, you have to be specific to avoid fault accusation. It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

[CEX]

Good day. If you personally have any issues with deposits or withdrawals, please provide us with your User ID and we will make sure to solve it ASAP.
Also, if you have User IDs of the people, whose screenshots you posted here, please let us know as well, or let them contact us in this thread/via PM.
Thank you

What really caused the Delay of the withdrawal and the deposit?





Proactive explanation would have solved this issue. If you had responded to him earlier through the PM and customer care service channel of communication, this issue would have been amicably resolved since. This matter would not come to this extend. There are some time you made things cumbersome for yourselves. when dealing with money you have to be very careful so that you will not disgrace your reputation, both you and the company. For the location of the company, the OP should not make guest work, you have to be specific to avoid fault accusation. It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

Support can not be provided on social pages due to security reasons and representatives here, consequently, don’t have access to account-, verification- finance-related details.

We always reply to PM and provide general guidance or explanations in the way we can.

Also, our support team replies to every single request in a queue order and absolutely none of the queries remain unanswered.

Your reference to Ukraine is not entirely clear here, please elaborate.

Thanks for your understanding.

[logfiles]

It is not Ukrain people bear a particular connotation of names, other countries can bear those name if they were migrants.

I guess you got your reply, but I am curious. How does Ukraine come into this whole issue?

I am not sure when Vyacheslav's account was blocked, but I believe it happened way before the current crisis between Russian and Ukraine. Let's not try to make everything fit into a political narrative.

I do really hope his issues gets worked out as soon as possible.

[qazim_rama]

I have been using cex.io since 2017, but now i have several Visa Withdrawl transactions completed but not recieved by my bank.

This is all scam...

fam CEX.IO is a legitimate platform trusted by millions worldwide. i do transactions every day

[qazim_rama]

This is just to clearly warn others about this shady exchange.

They've been holding back user's funds for months now, e.g. https://imgur.com/a/w5uAJ and https://imgur.com/a/DNmzk
No help from support, every once in a while there's an automated and meaningless response, which I'm assuming is to buy them
more time to cover the tracks.

This firm, although apparently registered in the UK, appears to be run by some Ukrainians and even though I don't have anything
against the nation as such, if the combination of crypto an Russia/Ukraine doesn't raise your eyebrows then nothing will.

Highly recommend CEX.IO for anyone looking to start their journey in crypto trading. Exceptional service and a secure platform to trade on.