Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Salauddin1994]

Once a bet is made it is very difficult to take it back but if you take a good look at the websites before paying there is no fear of losing even if the sites are closed in the case of cloudbet many have lost faith in paying in advance which is why mexico and the united states will not enter into an agreement on the game.

[JollyGood]

@Cloudbet

Please could you confirm the following:

1) What were the total number of deposits the user efxes made before his account was closed

2) What were total amount of accumulative funds user efxes deposited before his account was closed

3) What were the total amount of funds that user efxes gambled

4) What were the total amount of funds that user efxes won by betting

5) What was the total amount that you returned to user efxes before closing his account

Your answers will provide enough information for members to be able to conclude if the amounts involved (what he sent to Cloudbet and what Cloudbet returned to him) are disputed or not.

Furthermore, the Cloudbet reputation was already affected after years of disputes and allegations and this is one more in a long line of complaints. Unlike the other incidents though, there is now a website which clearly will be indexed by search engines and will bring negativity to your business like never before: https://cloudbetscams.com

If Cloudbet are not in the wrong there are plenty of members here that will support it but if Cloudbet have selective scammed efxes then there will be no member that will ever defend Cloudbet.

Please try to reach out to efxes and resolve this matter.

Thank you

Hi everyone, we'd like to address the case of efxes.

Our Player Safety Team performed a standard verification check on the account after noticing several failed logins from the USA.

Our authentication log reveals that the player attempted to authenticate from the USA followed by several other European cities within minutes - this clearly goes against his claim that he is living in and playing from Mexico.
  
Whilst the player complied and supplied an identity document and proof of address, he failed to submit documents that support his claims of residing in Mexico. We consequently closed the account after confirming a clear breach of our terms and licensing agreement.

We ensured that the player received the total sum of their deposit back and consequently consider this case to be closed.

[Bazinga442]

Well well well, nothing new to see here, it seems nothing has changed with cloudbet. Still stealing deposits and freerolling players... 

[tbterryboy]

Feels so bad to see cloudbet doing shady things because this was one of my first sportsbook I used to bet on but even that time they used to pause my withdrawals and I had to email the support to get my withdrawal out from their jaws. I stopped betting and I am glad I did so because what is happening right now looks very bad and big thanks @JollyGood to ask the questions we all wanted to but now you asking them at least put some weight on them.

I cannot understand why they are so reluctant to answer genuine questions and if they are already turned complete scam already in which case RIP to the gamblers who have money there.

[efxes]

Really I'm so curious.  Why have I not been paid yet?

[akram143]

Really I'm so curious.  Why have I not been paid yet?

No one can answer you until their representative come back online, so be patient until they comes online hope you will get your money back.

[efxes]

@Cloudbet

Please could you confirm the following:

1) What were the total number of deposits the user efxes made before his account was closed

2) What were total amount of accumulative funds user efxes deposited before his account was closed

3) What were the total amount of funds that user efxes gambled

4) What were the total amount of funds that user efxes won by betting

5) What was the total amount that you returned to user efxes before closing his account

Your answers will provide enough information for members to be able to conclude if the amounts involved (what he sent to Cloudbet and what Cloudbet returned to him) are disputed or not.

Furthermore, the Cloudbet reputation was already affected after years of disputes and allegations and this is one more in a long line of complaints. Unlike the other incidents though, there is now a website which clearly will be indexed by search engines and will bring negativity to your business like never before: https://cloudbetscams.com

If Cloudbet are not in the wrong there are plenty of members here that will support it but if Cloudbet have selective scammed efxes then there will be no member that will ever defend Cloudbet.

Please try to reach out to efxes and resolve this matter.

Thank you

Hi everyone, we'd like to address the case of efxes.

Our Player Safety Team performed a standard verification check on the account after noticing several failed logins from the USA.

Our authentication log reveals that the player attempted to authenticate from the USA followed by several other European cities within minutes - this clearly goes against his claim that he is living in and playing from Mexico.
  
Whilst the player complied and supplied an identity document and proof of address, he failed to submit documents that support his claims of residing in Mexico. We consequently closed the account after confirming a clear breach of our terms and licensing agreement.

We ensured that the player received the total sum of their deposit back and consequently consider this case to be closed.

You sir, are the MAN.
I can't wait to see what they have to say to this.  But really, I just want to be paid.  I wish they would just do legit business so people didn't have to suffer.

[qory]

Many people are very disappointed with Cloudbet now. Their last days seem to be numbered. Think they don't care about this and just keep going. It is good that the user Efxes has taken action and dedicated a website to there. Hopefully he will get his money back. The number of people who have complained about Cloudbet isn't sick either. That is really quite a laundry list. How can this bookmaker still exist? In any case, users have been warned on the forum. They really owe that yellow card to themselves after all those problems of not paying out to customers. Especially that of those 330 BTC was a real drama for the customer.
I hope exfes will get paid, and get the money that he deserves.

[NotATether]

I wonder if Cloudbet would be willing to appoint mediators from the bitcointalk community like Sportsbet did when another user complained about a closed account. I think it's the only way to break this deadlock. Otherwise we're just going to keep going back and forward between asking exfes questions about his account and complaining to Cloudbet and no real progress will be made.

This is the scam accusation thread about Sportsbet, where they posted they appointed mediators, for those who are curious: [SCAM] Sportsbet.io (Withholding funds) [dispute settled]

It is good that the user Efxes has taken action and dedicated a website to there.

What do you mean? I don't recall reading here about him making a website about this accusation.

[JollyGood]

There is no evidence that efxes is the person behind the website but the timing of registration (WHOIS) and content does seem to indicate there could be a link: https://cloudbetscams.com/

I wonder if Cloudbet would be willing to appoint mediators from the bitcointalk community like Sportsbet did when another user complained about a closed account. I think it's the only way to break this deadlock. Otherwise we're just going to keep going back and forward between asking exfes questions about his account and complaining to Cloudbet and no real progress will be made.

This is the scam accusation thread about Sportsbet, where they posted they appointed mediators, for those who are curious: [SCAM] Sportsbet.io (Withholding funds) [dispute settled]

It is good that the user Efxes has taken action and dedicated a website to there.

What do you mean? I don't recall reading here about him making a website about this accusation.

[efxes]

I'm working with a member who is helping to put it up but I don't know him very well but he's been extremely helpful and says it could help in getting the word out and possibly getting me paid.  I just gave him all the info I have.  He is still working on it.

I really need to get paid, what the hell is going on. 

[efxes]

I'm going to take a brief hiatus from the thread and see what the community and Cloudbet can come up with.  I'm not doing well in my mind, this has casued me significant emotional, mental, physical stress and has me doing things I wouldn't normally do like post on many forums.

Don't know how you guys would take getting robbed of your life savings- I am not doing well.

I pray for the day I get paid, and I normally don't believe in a higher power.  Please help.

[efxes]

One thing I ask- it looks like this story is making the rounds.  Can you guys please go put in a good word at Reddit, I think this will really help.
https://www.reddit.com/r/sportsbook/comments/j4ewah/cloudbet_scams_customer_for_15000_in_bitcoin_cash/?sort=new

[Arcas]

Hello Exfes,

ON THE SITE FROM CLOUDBET
Source: https://partners.cloudbet.com/en/legal/license/
Cloudbet License
Cloudbet is a licensed bitcoin betting site under both E-Gambling Montenegro and Curaçao eGaming.

E Gambling Montenegro d.o.o (Podgorica, Moskovska br. 65., reg. no. 50615951) hereby certifies that under the concession (serial no. AA 001588, numeric no. 133-01/15 5A i 1ERR) and approval (no. 02/02-118⁄4), organise and operate games of chance in Montenegro on website www.cloudbet.com in accordance with the Agreement on management and financial cooperation, concluded between E Gambling Montenegro d.o.o. and TIGER TREE HOLDINGS do.o.o (Cetinje, Njegoseva br. 97., reg. no. 50721755) TIN: 03035166 on 05 March, 2015 which is valid from 05 September, 2018 until 05 March 2019.

www.cloudbet.com is also licensed by Curaçao eGaming under the company name Halcyon Super Holdings B.V. - Pareraweg 45, Curaçao - and under the License No. 1668/JAZ issued to Curaçao eGaming, authorised and regulated by the Government of Curacao.

I hope the following information will be useful for you.
Tracking in Montenegro is a hopeless and difficult task (or you must have the right connections, which I don't have)
However, the Curacao register is accessible publicly.
The owner of Halcyon Super Holdings B.V. is Xecutive Corporate Management B.V. (one company manages the other)
I have shown the owners of this company in a screenshot below.



I can already tell you that the real owner of Cloudbet (the UBO) is not listed here. There has been too much thought about that. But 1 of these 3 people (and probably all 3) can tell you who is responsible for this Cloudbet scam site. You could look online to see if you can get in touch with one of these people. Since they operate a trust office, they are also liable in some sense of the word. It is about $ 15,000 for you, then something like that is worth a try.
No, I have nothing against Cloudbet on a personal level, but a study on the forum and the internet shows that they have made way too many victims, and the measure is now full. They ruin it for other trustworthy bookmaker, who also become dupre this way and get a general bad name.

[efxes]

I also have zero against cloudbet.  I just want my money back and for this to never happen to others.

[mirakal]

I also have zero against cloudbet.  I just want my money back and for this to never happen to others.

I saw the scam accusation thread against you created, that was created october 2 but Cloudbet was last online on october 1, maybe have a little patience, I also like to see their response on the accusation either in this thread or the scam accusation thread.

[ultrloa]

I also have zero against cloudbet.  I just want my money back and for this to never happen to others.

I saw the scam accusation thread against you created, that was created october 2 but Cloudbet was last online on october 1, maybe have a little patience, I also like to see their response on the accusation either in this thread or the scam accusation thread.

This is the answer given on this thread, but I don't know what take them so long to resolve the issue while they already verify it and do the action. Also they don't bother to be active now and solve the issue, best to show that they are trusted since by now many users are watching this thread to see if they will gonna solve it or they will insist to hold the money of the affected user.

Hi everyone, we'd like to address the case of efxes.

Our Player Safety Team performed a standard verification check on the account after noticing several failed logins from the USA.

Our authentication log reveals that the player attempted to authenticate from the USA followed by several other European cities within minutes - this clearly goes against his claim that he is living in and playing from Mexico.
 
Whilst the player complied and supplied an identity document and proof of address, he failed to submit documents that support his claims of residing in Mexico. We consequently closed the account after confirming a clear breach of our terms and licensing agreement.

We ensured that the player received the total sum of their deposit back and consequently consider this case to be closed.

[mirakal]

I also have zero against cloudbet.  I just want my money back and for this to never happen to others.

I saw the scam accusation thread against you created, that was created october 2 but Cloudbet was last online on october 1, maybe have a little patience, I also like to see their response on the accusation either in this thread or the scam accusation thread.

This is the answer given on this thread, but I don't know what take them so long to resolve the issue while they already verify it and do the action. Also they don't bother to be active now and solve the issue, best to show that they are trusted since by now many users are watching this thread to see if they will gonna solve it or they will insist to hold the money of the affected user.

Hi everyone, we'd like to address the case of efxes.

Our Player Safety Team performed a standard verification check on the account after noticing several failed logins from the USA.

Our authentication log reveals that the player attempted to authenticate from the USA followed by several other European cities within minutes - this clearly goes against his claim that he is living in and playing from Mexico.
 
Whilst the player complied and supplied an identity document and proof of address, he failed to submit documents that support his claims of residing in Mexico. We consequently closed the account after confirming a clear breach of our terms and licensing agreement.

We ensured that the player received the total sum of their deposit back and consequently consider this case to be closed.

Thanks, I didn't see that, I was referring to the scam accusation there that was created after that reply, if that so, then why would this user is still complaining?

I just want my money back and for this to never happen to others.

[JollyGood]

This is understandable from your perspective. You just want Cloudbet to return the funds you say they stole from you and you want a commitment from them that they will not scam anybody again. It is not fair that they have held on to your funds for so long and you are not happy about it.

I really hope they login here and read the posts users are making about them, their reputation is really falling to pieces now so it is in their interest to try to resolve this issue with efxes as soon possible. I hope Cloudbet start engaging in meaningful dialogue with efxes which results in him being returned his funds so we can all move on from this incident.

I also have zero against cloudbet.  I just want my money back and for this to never happen to others.

[TGD]

This is understandable from your perspective. You just want Cloudbet to return the funds you say they stole from you and you want a commitment from them that they will not scam anybody again. It is not fair that they have held on to your funds for so long and you are not happy about it.

I really hope they login here and read the posts users are making about them, their reputation is really falling to pieces now so it is in their interest to try to resolve this issue with efxes as soon possible. I hope Cloudbet start engaging in meaningful dialogue with efxes which results in him being returned his funds so we can all move on from this incident.

I also have zero against cloudbet.  I just want my money back and for this to never happen to others.

Cloudbet been doing this same type of holding user funds before and now they have same issue again after they regain reputation. I'm still waiting about cloudbet official reply about this issue before I jump in to a conclusion, But the timing of there being offline in the forum is too suspicious, If they are really responsible, They should still watch the case after they release there last statement. I've got a feeling that cloudbet really hiding the truth on this. They will never release the official transfer history of OP because if they are really willing to solve this case, They will post all the transaction for transparency at the first place.