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[dwyane36]

Short question and asking for your opinion. I self excluded for another 7 days (as I mostly do) but while I am excluded I still receive promotional emails any other day! This shouldn't happen, right? I mean when people take this route obviously they don't want to have anything to do with the site for at least a certain time frame, so why sending them emails despite them not even being able to login, just doesn't make sense.

In your account settings, you can disable promotional emails. So in the future, it makes sense to do this before self-excluding yourself. But in general, you're right that casinos shouldn't impose themselves on users during the self-exclusion period, i.e., it would be better if they automatically disabled promotional emails during this period.

[Ruttoshi]

Many sport athletes have bad financial management skills and you can find similar financial stories with Brazilian footballers from Ronaldinho, Alves, Adriano and more. They used to be super star players, earned a lot of money, had luxurious lifestyles but after their player career ended, their finance turned to be very bad and many of them had financial troubles, even bankruptcies.

They had hard lives in their childhood, then suddenly got massive money very easily and quickly, then they overspent their money and eventually could not stop their overspending habits. It's root cause of their financial crisis, bankruptcies only a few years later from Tyson, Alves, Ronaldinho to Adriano.

It's not only in Brazil, my country retired footballers are worse than the names you mentioned. After their reigns, I don't hear from them anymore after a long period of time, you will hear that they're broke and needs help to take care of one illness they have.

It's lack of proper financial management and lack of investment. They failed to invest the money in order for them to be rich forever. As a footballer, you will always fly in a private jet owned by your club when you're no longer a footballer, you don't need a private jet. Use your money to invest for the future because majority of them ain't up to 40 years before they retired.

[Zwei]

Short question and asking for your opinion. I self excluded for another 7 days (as I mostly do) but while I am excluded I still receive promotional emails any other day! This shouldn't happen, right? I mean when people take this route obviously they don't want to have anything to do with the site for at least a certain time frame, so why sending them emails despite them not even being able to login, just doesn't make sense.

Well, maybe it's because you self-excluded yourself for just 7 days... Maybe their "system" thinks you are not self-excluded forever, so they just make sure you don't miss anything. Of course, I am just guessing... it can be anything!

it's more likely that their marketing email system is separate from their internal system, so even if someone self-excludes themselves, the marketing department doesn't get the memo and they just keep sending promotional emails.

And I doubt that we will hear more about this from representatives. Self-exclusion is a tricky topic in general, especially in crypto gambling space. Crypto gambling is still the wild west... with all pros & cons.

at least they improved it. i just checked it now, and if i remember correctly, there was no indefinite option before.

[danadc]

He's already done with that phase of his life because he became miserable when he's into gambling and other bad activities.

You can read his story here https://www.essentiallysports.com/boxing-news-mike-tyson-business-portfolio-how-he-went-from-being-bankrupt-to-having-one-sixty-million-partnership/ and with those challenges he encounter Mike became more careful handling his finances and became more busy about his or building a business.

I have no doubt about what he did We, as human beings, fall, we get up, some fall again and don't get up, but the one who always recovers is a worthy example of life This is what we should always do, recover and see that things are very possible in order to move forward.

[Miles2006]

Short question and asking for your opinion. I self excluded for another 7 days (as I mostly do) but while I am excluded I still receive promotional emails any other day! This shouldn't happen, right? I mean when people take this route obviously they don't want to have anything to do with the site for at least a certain time frame, so why sending them emails despite them not even being able to login, just doesn't make sense.

In your account settings, you can disable promotional emails. So in the future, it makes sense to do this before self-excluding yourself. But in general, you're right that casinos shouldn't impose themselves on users during the self-exclusion period, i.e., it would be better if they automatically disabled promotional emails during this period.

Aside account disabling mails, obviously after self exclusion a gambler can’t access the casino so it’s best to disable such mails using the gmail website. Just simple by setting a restriction order not to see any kind of related message as such depending on the period of time, while this is not normal receiving promotional message after a self exclusion restriction I guess the casino setting depends. Probably an account owner is meant to receive the mail, the mail might be programmed generally but, I see no value sending any form of message to a restricted user.

[Taskford]

He's already done with that phase of his life because he became miserable when he's into gambling and other bad activities.

You can read his story here https://www.essentiallysports.com/boxing-news-mike-tyson-business-portfolio-how-he-went-from-being-bankrupt-to-having-one-sixty-million-partnership/ and with those challenges he encounter Mike became more careful handling his finances and became more busy about his or building a business.

I have no doubt about what he did We, as human beings, fall, we get up, some fall again and don't get up, but the one who always recovers is a worthy example of life This is what we should always do, recover and see that things are very possible in order to move forward.

He made a remarkable comeback and exert lots of effort to become successful man again, I read this article and his story is really amazing https://www.ceotodaymagazine.com/2025/03/mike-tysons-remarkable-comeback-from-financial-ruin-to-multi-million-dollar-success/#google_vignette

Now he's totally changed man and from almost broke person to became a multimillionaire again.


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[serjent05]

Aside account disabling mails, obviously after self exclusion a gambler can’t access the casino so it’s best to disable such mails using the gmail website. Just simple by setting a restriction order not to see any kind of related message as such depending on the period of time, while this is not normal receiving promotional message after a self exclusion restriction I guess the casino setting depends. Probably an account owner is meant to receive the mail, the mail might be programmed generally but, I see no value sending any form of message to a restricted user.

Once the gambler sets a self-exclusion request and is approved, it should be automatic that the casino halt any form of promotional email to that user.  It would be a convenience of the user if the platform automatically adjusts or stops the promotional email to that user. Sadly, I think the platform is not set up that way, and hopefully in the future, the platform will adjust and disable promotional emails to the users who request self-exclusion.

[AHOYBRAUSE]

Aside account disabling mails, obviously after self exclusion a gambler can’t access the casino so it’s best to disable such mails using the gmail website. Just simple by setting a restriction order not to see any kind of related message as such depending on the period of time, while this is not normal receiving promotional message after a self exclusion restriction I guess the casino setting depends. Probably an account owner is meant to receive the mail, the mail might be programmed generally but, I see no value sending any form of message to a restricted user.

Once the gambler sets a self-exclusion request and is approved, it should be automatic that the casino halt any form of promotional email to that user.  It would be a convenience of the user if the platform automatically adjusts or stops the promotional email to that user. Sadly, I think the platform is not set up that way, and hopefully in the future, the platform will adjust and disable promotional emails to the users who request self-exclusion.

Yeah I think so too. They should stop emails for the self excluded time frame, just to give the player a full timeout from the site. It can't be that hard to implement something like that and I think if they took responsible gambling serious they would adjust that. Like i have said before, I am not a fan about how they handle this site of the business. There really is a lot of possibility to improve on that!!

[dwyane36]

at least they improved it. i just checked it now, and if i remember correctly, there was no indefinite option before.

To be honest, I don't remember there initially being an option allowing users to exclude themselves indefinitely. On the one hand, Betfury can be commended for providing this opportunity to particularly addicted players. But on the other hand, it is not at all profitable for the gambling platform itself. In fact, this way, they lose users who would constantly bring them profit.

[michellee]

Aside account disabling mails, obviously after self exclusion a gambler can’t access the casino so it’s best to disable such mails using the gmail website. Just simple by setting a restriction order not to see any kind of related message as such depending on the period of time, while this is not normal receiving promotional message after a self exclusion restriction I guess the casino setting depends. Probably an account owner is meant to receive the mail, the mail might be programmed generally but, I see no value sending any form of message to a restricted user.

Once the gambler sets a self-exclusion request and is approved, it should be automatic that the casino halt any form of promotional email to that user.  It would be a convenience of the user if the platform automatically adjusts or stops the promotional email to that user. Sadly, I think the platform is not set up that way, and hopefully in the future, the platform will adjust and disable promotional emails to the users who request self-exclusion.

Maybe that is a different feature. I mean promotional and self-exclusion are two different things. User activated self-exclusion but forgot to disable promotional emails so he still gets the promotional email.

The platform needs to be concerned about this and fix it so that when users activate self-exclusion, no promotional emails will come to them. Self-exclusion helps users to avoid gambling temporarily and without promotional emails, they will not return to the platform for a while.

[SilverCryptoBullet]

Maybe that is a different feature. I mean promotional and self-exclusion are two different things. User activated self-exclusion but forgot to disable promotional emails so he still gets the promotional email.

The platform needs to be concerned about this and fix it so that when users activate self-exclusion, no promotional emails will come to them. Self-exclusion helps users to avoid gambling temporarily and without promotional emails, they will not return to the platform for a while.

By doing self-exclusion, that user should be excluded from the casino from access to his account to marketing emails as well. If the casino has yet done it for the user and it is like their business system issue, they should fix it for all of their users in the future if the people choose self-exclusion.

Or it maybe not a mistake or issue at all, it's only the casino proactive approach in order to keep these customers in touch, at least through emails. Who knows, by receiving and reading emails, those people will return to casinos and reactive their accounts for betting again. As business, they all want to have customers, as most as possible and they want to have active users with bets.

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[Zwei]

The platform needs to be concerned about this and fix it so that when users activate self-exclusion, no promotional emails will come to them. Self-exclusion helps users to avoid gambling temporarily and without promotional emails, they will not return to the platform for a while.

not to mention sending promotional emails to a self excluded is useless. even if the player gets tempted and wants to take part in a promo or whatever, they would not be able to it, so it's just annoying.

Or it maybe not a mistake or issue at all, it's only the casino proactive approach in order to keep these customers in touch, at least through emails. Who knows, by receiving and reading emails, those people will return to casinos and reactive their accounts for betting again. As business, they all want to have customers, as most as possible and they want to have active users with bets.

i doubt they are doing that on purpose, it's just poor system design imo.
and those players can't just reactivate their account because once you self exclude for a set period, you must wait for it to end to be able to bet again.

[serjent05]

Once the gambler sets a self-exclusion request and is approved, it should be automatic that the casino halt any form of promotional email to that user.  It would be a convenience of the user if the platform automatically adjusts or stops the promotional email to that user. Sadly, I think the platform is not set up that way, and hopefully in the future, the platform will adjust and disable promotional emails to the users who request self-exclusion.

Maybe that is a different feature. I mean promotional and self-exclusion are two different things. User activated self-exclusion but forgot to disable promotional emails so he still gets the promotional email.

I thought so too, and it would be great if the casino would integrate the self-exclusion request into their emailing system so that their emailing system can detect if there is a self-exclusion request and automatically stop their promotional email to such users.

The platform needs to be concerned about this and fix it so that when users activate self-exclusion, no promotional emails will come to them. Self-exclusion helps users to avoid gambling temporarily and without promotional emails, they will not return to the platform for a while.

I highly agree, and just like what @Zwei stated, sending them promotional emails is useless because they can't play/gamble on the site anyway.  And I can imagine the frustration of the user if the promotion is too enticing and yet they can't access the platform due to the self-exclusion effect.

[SatoPrincess]

Many people betting on Joshua is celebrating because lots of people predicted that this is easy fight for him so congrats again for those people place their bets here. 

Yes, many people bet on Joshua to win, but it is unlikely that anyone made much money on such bets, as the odds on Joshua winning were low.
I think that those who wanted to make a lot of money betting on this event would have preferred Paul to win rather than Joshua. But in that case, many would have had doubts that the fight was staged.

A good number of people including the usual suspects like Drake lost money betting on this fight. Many bet on Jake Paul to win because they thought the fight was scripted. Judging from JP’s previous fights, you can’t really blame them. Even now, people still believe AJ went rogue and broke Jake Paul’s jaw.

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[TopTort777]

The platform needs to be concerned about this and fix it so that when users activate self-exclusion, no promotional emails will come to them. Self-exclusion helps users to avoid gambling temporarily and without promotional emails, they will not return to the platform for a while.

not to mention sending promotional emails to a self excluded is useless. even if the player gets tempted and wants to take part in a promo or whatever, they would not be able to it, so it's just annoying.

Not annoying but a destroying feature. Like a friend who tell you to drink when you have given a promise to be sober Or it is same as shooting in own leg, because if you remind excluded guy about gambling, he will go to other casino and you will lose a customer. But that is nothing compared with casino that keeps on sending promotional emails to a banned user That is criminal. Because in a way they push you to break law and create second account.

[Taskford]

The platform needs to be concerned about this and fix it so that when users activate self-exclusion, no promotional emails will come to them. Self-exclusion helps users to avoid gambling temporarily and without promotional emails, they will not return to the platform for a while.

not to mention sending promotional emails to a self excluded is useless. even if the player gets tempted and wants to take part in a promo or whatever, they would not be able to it, so it's just annoying.

Not annoying but a destroying feature. Like a friend who tell you to drink when you have given a promise to be sober Or it is same as shooting in own leg, because if you remind excluded guy about gambling, he will go to other casino and you will lose a customer. But that is nothing compared with casino that keeps on sending promotional emails to a banned user That is criminal. Because in a way they push you to break law and create second account.

Provably something like that especially if the user is already not gambling for long time and maybe they get tempted to gamble because they see those promotions given to them thru their email.

This one defeat the real purpose of self exclusion and provably those people might get tempted to create new account then decide to gamble again. If the casino really values their reputation they must respect those players decide to distance from gambling. With that I think they can build trust and could able to get other more players which is willing to take a risk and try their luck to play in their casino.

[Rruchi man]

Sadly, I think the platform is not set up that way, and hopefully in the future, the platform will adjust and disable promotional emails to the users who request self-exclusion.

I don't think it will be only this platform that is set up that way; most platforms that have the self-exclusion feature will not take it seriously because some have the feature just to seem concerned for addicts who are trying to quit when they actually are not.

There is no team under that feature ensuring to make it active, because if there was a team for it under every casino with that feature, immediately a player applies to use the self-exclusion feature, they will be ready to single out their emails and exclude them from receiving emails from the casino, emails that could encourage gambling.  Things will change for the better, though, as online gambling on cryptocasinos improves.

[Zwei]

not to mention sending promotional emails to a self excluded is useless. even if the player gets tempted and wants to take part in a promo or whatever, they would not be able to it, so it's just annoying.

Not annoying but a destroying feature. Like a friend who tell you to drink when you have given a promise to be sober Or it is same as shooting in own leg, because if you remind excluded guy about gambling, he will go to other casino and you will lose a customer.

you have a point there, but i don't think someone getting a promo email from one casino he is self-excluded on would make him go gamble at another one.
if he does go gamble on another casino, it's 100% on him, as no one forced him to do it.

But that is nothing compared with casino that keeps on sending promotional emails to a banned user That is criminal. Because in a way they push you to break law and create second account.

that's what we get in the wild west of crypto gambling.
if the banned user endup in profit, they will just void his wins, give his depo back if they feel like it, but if he loses, it's gg, tough luck, better luck next time, lol.

Totally agree with you.

If a player has chosen self-exclusion, sending them promotions or marketing emails completely undermines the purpose of that decision and can easily tempt them back into gambling. That not only defeats the idea of responsible gaming, but can also push users to create new accounts just to bypass the restriction.

A casino that truly cares about its reputation and long-term sustainability should fully respect self-excluded players and keep them away from any form of promotional pressure. In the long run, this kind of responsible behavior builds real trust and credibility, and attracts players who choose to play consciously rather than being nudged back by marketing tactics.

how about you fuck off with your AI spam garbage, no one here wants to hear what chatgpt has to say about this. if they do, they would ask chatgpt themselves.