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Author Topic: what are the excuses casino's use to withhold your legit winnings?  (Read 943 times)
Jawhead999
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September 02, 2024, 03:03:19 PM
 #81

Anything, but usually the casino didn't give a clear excuses, they will say the account is under investigation either by casino or third party gambling provider.

I know it sounds strange, but not always ToS has all the necessary information. Some years ago I have won in competition and received several freebets (some twitter competition). Some of them I have lost, some one, but when I have decided to withdraw, my withdrawal was pending for days. The reason for pending was wagering requirement, which was not stated in ToS and competition rules. I have found it only from a chat with support. The story ended with me loosing funds, because I have failed at wagering x5 my freebets (I had to wager x5 all 3 freebets of 1mbtc).
These rules and requirement of new competitions can't be found in TOS including in bonus terms. Either it's explained on the Twitter or the casino will state it on the casino. It's really strange that the casino didn't state it while you claim the free bets.


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Distinctin
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September 02, 2024, 03:46:17 PM
 #82

Anything, but usually the casino didn't give a clear excuses, they will say the account is under investigation either by casino or third party gambling provider.


When we receive that kind of reply, we know what’s coming next, LOL. They don’t directly inform us of the real situation because they have a plan to make it look legitimate, but in reality, they are just abusing their power as operators. And they know we can’t do anything about it because before they take action, they make sure they can lean on their rules to help them win any argument. If these scammers were kind enough, they might forfeit our winnings and return our deposits, but some are even worse—they’ll take everything.
virasog
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September 02, 2024, 04:29:32 PM
 #83

making a test withdrawal would be recommendable before depositing big.

Intelligent scam casinos will allow you to withdraw small amounts but when you deposit big (because you gain trust by withdrawing small amounts), they will not allow you to withdraw and make excuses not to withdraw. So do not remain in this that since they allow small deposits. they will let you withdraw any amount.

The only way to avoid this situation is to play only at the already established trusted casinos. There you do not have to take the tension of your deposits and withdrawal because those trusted ones will never held your amount. As their business is very expanded, they do not need anyone's few hundred or thousands of dollars, they are already getting enough profit by running a legit casino.

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darkangel11
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September 02, 2024, 07:54:46 PM
 #84

IMO the biggest scam and also the hardest to contest is the KYC fraud, closely followed and related to place of origin fraud. So the place of origin fraud is where for some reason you log in from a different IP. Many casinos don't allow you to use VPN, but imagine that you're on your phone and cross the border during holidays and you log in from nearby country. Sometimes that country is either on the banned list of that casino, or they will simply say you used VPN to connect, while you were simply logging in from another location. I've seen situations where people were banned and they claimed they went to parents for holidays and played from their house and a week later came back home and logged from their normal IP.
KYC fraud is where the casino demands KYC before a withdrawal and intentionally delays it to stop you from withdrawing for as long as they can.
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