Stake.com is totally fraudulent! They seized my 61800 USDT without any reason!

[esintim]

Stake.com is totally fraudulent. I've just created my account (My username is esintim), completed KYC process with my ID card and selfie and deposited here 30000 USDT about 3 weeks ago and placed some bets on one of the biggest events, Europe League and won. My balance became 61800 USDT. And after my last won, on the same second they suspended my account without any reason. They sent me an email that they believe that I've breached their terms and I must complete their KYC process till Level 4 (also Level 4 is a must). I've asked them many times about which terms I've breached but they had no answer to give.

Enforcedly I sent them again my selfie with my ID card and a paper which my username and date was written and also I've sent them utility bills and proof of payments for the last 3 months. After a long time, they accepted all these documents but till that day they found different excuses and I've lost 2 weeks. Finally I came to Level 4 KYC and for that they ask for proof of my funds. They asked for my bank statements for last 3 months and I've sent them. Then they didnt accept it and this time they sent me a link which the required documents they accept were written. It was written there title deed or ownership of real estate and tax bills. I've took photo of my title deed and tax bills and sent them but again they didnt accept! I am asking for a reason why they dont accept, what is the reason and they cant give any answer (Plus they answer emails 1 time per 3 days!). This time they said to send them tax returns which I dont have. What is this fraudulent system? Are you an online casino or tax office?

So it's impossible to complete this Level 4. They dont accept even the documents which they asked for. I am sure if I'll send tax returns then this time they will ask for something else. Why must I have tax returns to be able to play sportsbetting with my own money? How can you seize my hardly earned money without any reason?

They seized my 61800 USDT. What I made was just to open an account on them, deposit my money and place some bets. Then they suspended my account without any reason. Dont trust this fraudulent website and be aware that if you win it's impossible to withdraw your funds! I'll also get a lawyer in Australia to open a court for them.

Scammers link:
https://www.stake.com

Amount scammed:
61800 USDT

Screenshots:
https://i.ibb.co/WvygR7cd/stk1.jpg
https://i.ibb.co/N6mdqQ7X/stk2.jpg

[BlackyJacky]

Stake.com is totally fraudulent.

Confirmed!

https://asktom.cf/index.php?topic=2178857.msg65114404#msg65114404

[AHOYBRAUSE]

Short question, where are you from? You are talking about title deeds and tax refunds and so on. Sounds a bit like you are from the US. I can be wrong of course.

[Bitcoin_Arena]

Short question, where are you from? You are talking about title deeds and tax refunds and so on. Sounds a bit like you are from the US. I can be wrong of course.

Austrialia perhaps

I'll also get a lawyer in Australia to open a court for them.

OP, since their representative has been offline for about a month now. Maybe you could try using other alternatives too, if you have not yet done so.

Platforms that have mediators like Casinoguru or askgamblers can help you get into the bottom of this. I mean, what is with endless list of documents that they are asking and don't seem to be satisfied? Is there something they are seeing that we haven't?

[Rating Place]

Stake's headquarters in Australia. Stake is great for casino play but they are a scam book for sports.

[CryptSafe]

This is unusual, maybe you should screenshot and upload all the conversations you have had with the stake customer care so we could see and read them for a clearer understanding.

I checked the stake official announcement board and found out you have already made a post concerning your case and possibly when Stunna comes online, he would attend to it as he has not been online for over a month now.

If I may ask you this question, which country are you playing from as the words or letters do not look like English but rather Turkish or so. Did you use a VPN to access the stake website? because I am trying to understand why they would reject every document they had requested which you have provided for them as you claimed because that should have cleared their doubt and made them process your withdrawal immediately for you.

[jstyler]

I'm so sorry to hear that you're going through this ordeal, mate. I can totally relate to your frustration. The KYC process is already a pain, but when they keep changing the rules and asking for different documents, it's just ridiculous. I've seen some similar situations on this forum before, and it's always the same story - they seize the funds and provide no clear explanation. Have you tried contacting Stake through their live chat or phone support, just to see if you can get a more direct answer?

[esintim]

Short question, where are you from? You are talking about title deeds and tax refunds and so on. Sounds a bit like you are from the US. I can be wrong of course.

I'm from Turkey.

This is unusual, maybe you should screenshot and upload all the conversations you have had with the stake customer care so we could see and read them for a clearer understanding.

I checked the stake official announcement board and found out you have already made a post concerning your case and possibly when Stunna comes online, he would attend to it as he has not been online for over a month now.

If I may ask you this question, which country are you playing from as the words or letters do not look like English but rather Turkish or so. Did you use a VPN to access the stake website? because I am trying to understand why they would reject every document they had requested which you have provided for them as you claimed because that should have cleared their doubt and made them process your withdrawal immediately for you.

I'm from Turkey, they have also mirror domain for Turkey since stake.com is banned in Turkey but they update this mirror link very rarely and since also last mirror link was banned about 5 months ago now all people in Turkey must use VPN to be able to access Stake. There are thousands of players in Turkey who is playing on Stake and also Stake are making different promotions and advertisement for Turkish market. So they accept players from Turkey but since the domain is banned we must all use VPN to be able to access. I dont think this is the reason because then they must suspend all accounts from Turkey. Also I've already sent them all documents for KYC but they dont accept my documents. It has no relevance with VPN using. Then they must say to me that they dont allow to use VPN and let me to withdraw my funds and close my account, thats all. How can they seize my own money?

[moderator's note: consecutive posts merged]

[dimonstration]

This is unusual, maybe you should screenshot and upload all the conversations you have had with the stake customer care so we could see and read them for a clearer understanding.

I checked the stake official announcement board and found out you have already made a post concerning your case and possibly when Stunna comes online, he would attend to it as he has not been online for over a month now.

If I may ask you this question, which country are you playing from as the words or letters do not look like English but rather Turkish or so. Did you use a VPN to access the stake website? because I am trying to understand why they would reject every document they had requested which you have provided for them as you claimed because that should have cleared their doubt and made them process your withdrawal immediately for you.

I'm from Turkey, they have also mirror domain for Turkey since stake.com is banned in Turkey but they update this mirror link very rarely and since also last mirror link was banned about 5 months ago now all people in Turkey must use VPN to be able to access Stake. There are thousands of players in Turkey who is playing on Stake and also Stake are making different promotions and advertisement for Turkish market. So they accept players from Turkey but since the domain is banned we must all use VPN to be able to access. I dont think this is the reason because then they must suspend all accounts from Turkey. Also I've already sent them all documents for KYC but they dont accept my documents. It has no relevance with VPN using. Then they must say to me that they dont allow to use VPN and let me to withdraw my funds and close my account, thats all. How can they seize my own money?

Indeed, Stake doesn’t list Turkey as part of restricted country on using Stake.com services however I’m not sure if Turkey itself has law that prohibits gambling which might affect on Stake restrictions.

Your issue is related to verification process which means the ID you submitted is not valid as per Stake.com guidelines. Your case can only be solved with the help of representative which is not active for a long time here.

[holydarkness]

Umm... though it's probably be a bit useless as I can't do much with stake, but can you please perhaps upload other images [and oh, preferably through talkimg, I always find difficulties with imgbb]? Problem is, with current screenshot you provided for proof, I have to mark it as invalid on my list because the screenshots [deposits and betting history] is irrelevant to the narrative being served here.

Perhaps you can add email correspondencies with them where they asked those information? Feel free to cover sensitive info that might be contained in the screenshots.

[Saint-loup]

Have you tried to submit your case to Casino Guru or Askgamblers? And to report it to gambling authorities of Curacao? As you can see you are not the only customer encountering such difficulties for withdrawing his funds from this platform unfortunately. The endless KYC requirement looks like a rather common pattern to avoid paying winnings to winners especially sport bettors as it has been said above by some members, sadly. I thought with the new Level2 KYC policy for everyone preventing restricted bettors to open new accounts, they won't need to have shady practices anymore with "bad customers"(for them) but it doesn't seem to have changed much things actually.

[Rating Place]

Have you tried to submit your case to Casino Guru or Askgamblers? And to report it to gambling authorities of Curacao? As you can see you are not the only customer encountering such difficulties for withdrawing his funds from this platform unfortunately. The endless KYC requirement looks like a rather common pattern to avoid paying winnings to winners especially sport bettors as it has been said above by some members, sadly. I thought with the new Level2 KYC policy for everyone preventing restricted bettors to open new accounts, they won't need to have shady practices anymore with "bad customers"(for them) but it doesn't seem to have changed much things actually.

How do I do this? I did everything they asked, got lvl 2 verified and "level 3 and 4" now "reviewing" and apparently I "Broke ToS"... by making 2 bets?..

These guys owe me over $10,000 and I am not happy.
Bunch of thieves.

For the record, no issues with KYC for Roobet or Rollbit, only Stake and with multiple scam accusations on this thread, I am wondering if they're pulling an exit scam at this point.

You just used two different names here at BCT which isn't a good sign. Unless your first account was limited, you should be paid.

edit - I just saw that you are talking about a different case.

[Bitcoin_Arena]

How do I do this? I did everything they asked, got lvl 2 verified and "level 3 and 4" now "reviewing" and apparently I "Broke ToS"... by making 2 bets?..

These guys owe me over $10,000 and I am not happy.
Bunch of thieves.

For the record, no issues with KYC for Roobet or Rollbit, only Stake and with multiple scam accusations on this thread, I am wondering if they're pulling an exit scam at this point.

You can start with this

casinoguru: https://casino.guru/complaints/create
Askgamblers: https://www.askgamblers.com/submit-complaint

This should really be the last resort!
Curacao: https://www.curacao-egaming.com/public-and-players/

However, what do you mean by you broke ToS by making 2 bets? Is making two bets prohibited at stake?

[Rating Place]

How do I do this? I did everything they asked, got lvl 2 verified and "level 3 and 4" now "reviewing" and apparently I "Broke ToS"... by making 2 bets?..

These guys owe me over $10,000 and I am not happy.
Bunch of thieves.

For the record, no issues with KYC for Roobet or Rollbit, only Stake and with multiple scam accusations on this thread, I am wondering if they're pulling an exit scam at this point.

You can start with this

casinoguru: https://casino.guru/complaints/create
Askgamblers: https://www.askgamblers.com/submit-complaint

This should really be the last resort!
Curacao: https://www.curacao-egaming.com/public-and-players/

However, what do you mean by you broke ToS by making 2 bets? Is making two bets prohibited at stake?

Apparently, but they only claimed I broke ToS after they claimed I failed KYC.
I provided a bank statement of my savings account, which didn't show proof of payment, so they requested specifically, that I create a PDF of the pictures of the bank statement and gas bill (or a png of all in one), I figured a PDF would be easier for them to see and if any automated systems, for it to see as well.

So after following a very specific set of instructions, and sending my primary bank statement, which showed more than 3 million pesos being sent to binance, they still denied me.

I have checked the terms of service word for word and found I have done nothing wrong.
I made 2 sports bets, that was it. At this point it's not just that they are denying my winnings, but they have stolen the initial money I put down ($4000 USDT and 1.1 ETH). I am trying to withdraw $7500 and 1.99ETH.

At this point I think I'm going to go straight to curacao since I have heard that works.

Curacao seems to be cracking down on some of the scams. https://sbgok.org