Kindly add some evidences here. You haven't been scammed yet. The failure of completing the level 3 and level 4 KYC verification is pretty common nowadays. We have seen a lot of complaints related to this against different casinos. In most of the cases, users were able to complete the verification successfully at Stake after so many failed (rejected) attempts. Some users receive their withdrawal who hasn't done anything wrong. Where Stake team block the account of some other users who violate the terms.
https://i.ibb.co/qMjhMpPw/photo-2025-05-07-02-12-26.jpgThey have Verified Level 2 now
And the Level 3 and Level 4 they are denying every single time, despite of them being the perfectly acceptable documents