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Author Topic: Bluechip.io bookmaker is a scam.  (Read 126 times)
Ramzan500 (OP)
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May 16, 2025, 03:25:11 PM
 #1

Bluechip just sent me an email:


Quote
BlueChip Account Blocked
Dear [Name],

We regret to inform you that your account with BlueChip Casino has been blocked due to suspected fraudulent activity. This action is by our Terms & Conditions, specifically clause 10.1, which outlines our strict anti-fraud policy:

"The Company considers the following actions as fraudulent including, but not limited to:
- participating in any type of collusion with other players;
-- development and use of strategies aimed at unfaithful bonus abuse;
-- fraudulent actions against other online casinos or payment providers;
-- provision of counterfeit documents;
-- use of stolen cards;
-- creating more than one account in order to get advantage from the Company's promotions;
-- provision of incorrect registration data;
-- provision of counterfeit documents."

After reviewing your account activities, we have detected certain transactions or behaviors that are potentially fraudulent practices. As a result, we have exercised our right to block your account.

Please note that we cannot return or compensate any funds remaining in your account balance.

Best regards,

BlueChip Antifraud Team

I didn't even verify my account for them to suspect all of this. It's literally my account LMAO.

Just don't use this website, I did and got scammed, don't go through the same.
Bitcoin_Arena
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May 16, 2025, 11:04:43 PM
 #2

Never heard of this casino before to be honest. I do have not so good reviews from other users, and they seem to have similar issues to yours: https://casino.guru/bluechip-casino-review#tab=js-tab-reviews
The problem is, you haven't told us the whole story. Like;
1. How much did you deposit?
2. How much had you won?
3. How much were you trying to withdraw before that message?
4. Did you try contacting their support after the generic email was sent to you?

 
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Ramzan500 (OP)
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May 17, 2025, 04:55:57 PM
 #3

Never heard of this casino before to be honest. I do have not so good reviews from other users, and they seem to have similar issues to yours: https://casino.guru/bluechip-casino-review#tab=js-tab-reviews
The problem is, you haven't told us the whole story. Like;
1. How much did you deposit?
2. How much had you won?
3. How much were you trying to withdraw before that message?
4. Did you try contacting their support after the generic email was sent to you?

1 - Not sure to be honest, but probably around a thousand dollars?
2 - Again, not sure, it depends on my deposits, but I had a 2.7k USD balance.
3 - I had a 1k withdrawal pending for like a week. Then I contacted live support and they told me it was pending because I had to verify my account first. I kinda forgot, when I came back to the website, I couldn't login and had that email I shared in the initial message,
4 - Yes. Got an answer 13hs ago

Quote
Dear [Name],

Please not jump to negative conclusions beforehand. But unfortunately, we must inform you that your account has been suspended due to a violation of our Terms and Conditions. Specifically, you have been found to be participating in fraudulent, illegal, or improper activities, which is a direct violation of our rule 10.1. For more details, you can check our Terms and Conditions by following the link: https://bluechip.io/in-en/general-terms-conditions .

As a result, we have suspended your access to our website's services and blocked your account without prior notice. Please be aware that in such cases, the company does not have any responsibility for returning or compensating the funds that remain in your account balance.

We take these violations very seriously and have strict measures in place to prevent such activities. Our priority is to ensure the safety and security of our platform and our users. We have zero tolerance for fraudulent behavior, and we regret that we had to take this action against your account.

If you have any questions or concerns regarding this matter, please do not hesitate to contact our customer support team. We are available 24/7 to assist you and provide you with further information.

Thank you for your understanding and cooperation in this matter.

Best regards,
BlueChip Team

Ticket ID: xxxxxx
Assigned agent: Steve
Bitcoin_Arena
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May 17, 2025, 11:22:24 PM
 #4

1 - Not sure to be honest, but probably around a thousand dollars?
2 - Again, not sure, it depends on my deposits, but I had a 2.7k USD balance.

You might need accurate figures when creating a dispute about this casino because at one point, you will be asked about how much you were scammed.
So regarding the response they made to you. What is your way forward because to me, they don't seem to say exactly what kind of fraud you committed.

 
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vzroslieigry
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May 18, 2025, 07:58:00 AM
 #5

suspected fraudulent activity? how they determine this? Creating a dispute might solve your issue men.

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Ramzan500 (OP)
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May 18, 2025, 04:55:31 PM
Last edit: May 18, 2025, 10:37:19 PM by Mr. Big
 #6

-Snip
You might need accurate figures when creating a dispute about this casino because at one point, you will be asked about how much you were scammed.
So regarding the response they made to you. What is your way forward because to me, they don't seem to say exactly what kind of fraud you committed.
Yes, I do need to know accurate figures, but I don't remember :/ I don't even know what was the deposit wallet, I could look through my crypto transactions, but without knowing Bluechip's deposit wallet, I won't be able to know how much I deposited. Anyways, the amount of money I got scammed is slightly above 2.7k (including profits.)
Ramzan500 (OP)
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May 20, 2025, 07:26:02 PM
 #7

-Snip
You might need accurate figures when creating a dispute about this casino because at one point, you will be asked about how much you were scammed.
So regarding the response they made to you. What is your way forward because to me, they don't seem to say exactly what kind of fraud you committed.
Yes, I do need to know accurate figures, but I don't remember :/ I don't even know what was the deposit wallet, I could look through my crypto transactions, but without knowing Bluechip's deposit wallet, I won't be able to know how much I deposited. Anyways, the amount of money I got scammed is slightly above 2.7k (including profits.)

Sorry I ask again, you are talking about AskGamblers?
Bitcoin_Arena
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May 20, 2025, 10:32:34 PM
 #8

=
Yes, I do need to know accurate figures, but I don't remember :/ I don't even know what was the deposit wallet, I could look through my crypto transactions, but without knowing Bluechip's deposit wallet, I won't be able to know how much I deposited. Anyways, the amount of money I got scammed is slightly above 2.7k (including profits.)
Try to check via the wallet/exchange where you made the deposit from. Mostly the transaction history (withdrawal history). You should be able to the transaction or the TX IDs with your approximate amounts.

You talked of ask gamblers, have you already create a dispute over there?

 
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