BC.Game refuse to pay me (My ticket was won) (Resolved)

[xbenetton]

Hello asktom.cf members,

What happened: Hello, Yesterday I placed a bet on a Rugby Sevens tournament. My bet was over 43.5 points in the match, and the official result was 19–26, a total of 45 points. The bet is a winner. I watched the match, and every website shows this score — only BC.Game shows 19–24. They refuse to pay out my winnings, telling me that “their team is working on it.” But what exactly are they working on?

Here is official result from official website: https://www.svns.com/en/match/71b6b67e-8605-4ab9-aedb-0c102e1ccd38

Scammers Profile Link: BC.Game
Amount Scammed: 330 USDT


Additional Notes:

Event ID from BC.Game is 2605992023261581331, and is validate wrong. I attached my bet.

https://talkimg.com/images/2025/11/30/URfGF9.jpeg

https://talkimg.com/images/2025/11/30/URfMoN.jpeg

What do you advise me to do?

[acroman08]

Based on the screenshot and the link you shared, it's clear that the total points should be 45, so they should be paying you.

Maybe wait a bit more. They are probably verifying it, but knowing how casinos usually work, it could take several days even if the issue seems straightforward and easy to resolve.

[holydarkness]

Like acroman08 said, best to just wait, they probably just verify things with their provider. Just in case, though, mind to tell me your UID? I'll try to reach my contact come Monday and get them to see what's happening from their side.

[xbenetton]

thanks all for reply, but it's 2 days, and it's to easy to check, official site, and all sites has correct score.

Yes, holydarkness, of course... ID: 100213898

Ticket ID: 2606483673113039036

And I have open ticket on chat with id: 9516835

thanks a lot

[acroman08]

thanks all for reply, but it's 2 days, and it's to easy to check, official site, and all sites has correct score.

Yeah, we get that, but sadly, that is how it usually is, and we can't really do much about it.

Anyway, good luck! If they don't respond to you on their own, holydarkness would probably get a response from them regarding your case once he contacts someone from their team.

[Pmalek]

There is probably an issue with their sports provider and whatever live data stats they have received from the event. It shouldn't take two days to correct such a mistake, but you will still need to exercise patience. For them it's an insignificant amount of money and not something they would try to cheat you over. I think it will be sorted out soon.

[xbenetton]

yes, all is good, thanks all for infos. Cheers

[holydarkness]

I guess it's them checking with their provider or the provider requesting a check, then, as I just "start my day", forum-wise, and yet to escalate your situation to my contact.

Anyway, since it's resolved, please finalize the thread by locking it. Button is on bottom left.