Are you from the US? 99.99% of offshore casinos don't accept US players.
for example on stake I can play without any problems ( even it is not allowed to play from germany )
Just because a site has allowed you to play so far doesn't mean you won't run into the same problem. Unfortunately most don't read the ToS when signing up on sites and they can get themselves into the same situation you are in. I agree that before being allowed to deposit, if the site does kyc, you should be asked to complete the kyc. Seems unfair to the player even though they will argue it is your responsibility to read the ToS and keep yourself updated. They are correct, but doesn't make it suck any less.
Hopefully you get your money sorted, at least get your deposit refunded. If you need a no kyc site feel free to pm me and I can point you in the right direction. Under my code preferably, but i'll help regardless. Good luck.
I understand your point and agree that ToS matter. I’m not disputing account closure due to regional restrictions.
The issue is that a withdrawal was confirmed and my balance later disappeared without any transaction proof. At the very least, even if winnings are disputed, my original deposit should be returned, as I did not authorize any transfer or forfeiture.
Hopefully this can be resolved fairly.
