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[Kraken-Septimus]

I responded with all the details you require to my best knowledge. Off course I don't remember each and every trade that occurred in my account. Please restore my account ASAP I'll miss the EOS airdrop that is tomorrow.

Hi ahmedjadoon. I've gone ahead and manually escalated your ticket and one of our Account Access Specialists will be with you as soon as possible. If you need assistance in the future please feel free to escalate your ticket using this form. Thanks for your patience.

[Blackshadow007]

I responded with all the details you require to my best knowledge. Off course I don't remember each and every trade that occurred in my account. Please restore my account ASAP I'll miss the EOS airdrop that is tomorrow.

Hi ahmedjadoon. I've gone ahead and manually escalated your ticket and one of our Account Access Specialists will be with you as soon as possible. If you need assistance in the future please feel free to escalate your ticket using this form. Thanks for your patience.

Please help , never experienced this with Kraken , my crypto withdrawal stuck in SENDING status over an hour now .

Ticket ID : 1679597

[JanpriX]

It appears that there are more Kraken representatives here in the forum right now compared from the previous months of this year. This is a great sign of improvement on the part of Kraken. I can remember those times where many people put their tickets here without anyone from the team responding to it giving confusion to its users on whether they are actually solving it or not.

Do you have any other plans of adding more coins in your platform or you closed down the application page (for new coins) in your website?

Also, I know that I'm really late about this but I'm glad that you made an upgrade in your platform. 

[ahmedjadoon]

I responded with all the details you require to my best knowledge. Off course I don't remember each and every trade that occurred in my account. Please restore my account ASAP I'll miss the EOS airdrop that is tomorrow.

Hi ahmedjadoon. I've gone ahead and manually escalated your ticket and one of our Account Access Specialists will be with you as soon as possible. If you need assistance in the future please feel free to escalate your ticket using this form. Thanks for your patience.

Still no response from access specialist.

[Kraken-Septimus]

Please help , never experienced this with Kraken , my crypto withdrawal stuck in SENDING status over an hour now .

Ticket ID : 1679597

Hi Blackshadow007. I'm sorry to hear that there has been a delay in sending your cryptocurrency. This issue should be resolved at this point but if you're still having an issue please respond to the ticket again to let Delilah know. Thanks for your patience.

It appears that there are more Kraken representatives here in the forum right now compared from the previous months of this year. This is a great sign of improvement on the part of Kraken. I can remember those times where many people put their tickets here without anyone from the team responding to it giving confusion to its users on whether they are actually solving it or not.

Do you have any other plans of adding more coins in your platform or you closed down the application page (for new coins) in your website?

Also, I know that I'm really late about this but I'm glad that you made an upgrade in your platform. 

Hi JanpriX. Thanks for the kind words! While we're always looking for new coins to add, we never announce them in advance. In order to get up-to-date information please follow us on Twitter and/or our blog.

Still no response from access specialist.

Hi ahmedjadoon. I can see that your ticket was resolved a few hours ago. If you need anything else please respond to the ticket and let Amy know.

[Totscha]

Can I store xmr on Kraken to be credited with new monerov (xmv)

This is getting ridiculous! Seriously. It has been written several times on this page that: "Regarding the Monero V fork: we do not have a formal statement. " They don't plan to support it right now.

If you want to know which exchanges will support the fork, all you have to do is visit the official page: https://monerov.org/updates/

Mind blown... 

[kraken-augustus]

Can I store xmr on Kraken to be credited with new monerov (xmv)

This is getting ridiculous! Seriously. It has been written several times on this page that: "Regarding the Monero V fork: we do not have a formal statement. " They don't plan to support it right now.

If you want to know which exchanges will support the fork, all you have to do is visit the official page: https://monerov.org/updates/

Mind blown... 

Hey Cryp_Notes, just like Totscha said: nope, we don't support it yet. We don't make announcements in advance, but if you want to stay updated, follow us on social media.

[samlitecoin]

Trying to figure out if i can use CC for purchase of Litecoin with Kraken,

google gave me this page:

https://support.kraken.com/hc/en-us/articles/115000302327-Credit-Cards-Debit-Cards-PayPal-and-similar

but then I get:

oops
You're not authorized to access this page
Take me back to the home page

why?
and what is the answer to my question about CC use?

thanx
-sam

[kraken-augustus]

Trying to figure out if i can use CC for purchase of Litecoin with Kraken,

google gave me this page:

https://support.kraken.com/hc/en-us/articles/115000302327-Credit-Cards-Debit-Cards-PayPal-and-similar

but then I get:

oops
You're not authorized to access this page
Take me back to the home page

why?
and what is the answer to my question about CC use?

thanx
-sam

Hello again samlitecoin!

You can only fund your Kraken account from a bank account under your name, using either Wire or SEPA. Third party payment processors and credit cards are not supported.

[samlitecoin]

Hello again samlitecoin!

You can only fund your Kraken account from a bank account under your name, using either Wire or SEPA. Third party payment processors and credit cards are not supported.

can this be an account in my name and in the eurozone but in a different country? meaning: can I use 2 different accounts that are in 2 different countries for deposit and withdrawal?

thanx again

-sam

[Kraken-Septimus]

can this be an account in my name and in the eurozone but in a different country? meaning: can I use 2 different accounts that are in 2 different countries for deposit and withdrawal?

thanx again

-sam

Hi samlitecoin. You're welcome to deposit to and withdraw from any account in another country, as long as it's in your name. Thanks for reaching out!

[fabioganga]

If anyone is reading this topic and is not yet a Kraken member, I would like to add my little testimonial.

I am extremely happy with Kraken, I have been using it for a few months.

The service is always impeccable: good support, great site that is very simple to use and very low commission when withdrawing by SEPA account.

Keep up the great job, all of you at Kraken!!!

Thumb up!

[kraken-augustus]

If anyone is reading this topic and is not yet a Kraken member, I would like to add my little testimonial.

I am extremely happy with Kraken, I have been using it for a few months.

The service is always impeccable: good support, great site that is very simple to use and very low commission when withdrawing by SEPA account.

Keep up the great job, all of you at Kraken!!!

Thumb up!

Wow! I'm happy to hear that. Thanks so much for your support fabioganga!!!

[Kn_os]

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

[sam_ti_dyatel]

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

I have the same 

[Kraken-Septimus]

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

I have the same 

Hi Kn_os and sam_ti_dyatel. This issue should be resolved now. Thanks for bringing it to our attention. In the future please be sure to check out our status page for up-to-date status information.

[egd33]

Kraken Support,

I am having an issue where my wire transfer is stating it is on hold.  I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial?  The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash.  If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page.  Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!

[JanpriX]

It's good to see that the Kraken representatives are ramping up their game here and they are very active in the past few weeks. I must say that those times where no one answers any question here are long gone and we are entering a new era where support tickets are always answered and resolved within few hours. I would like to take this opportunity and ask some questions that I have in mind.

• Do you accept Credit Card payments for me to buy BTC or LTC from your platform?
• What are the requirements for me to do that? Do I still need to undergo KYC process?

[Kraken-Septimus]

Kraken Support,

I am having an issue where my wire transfer is stating it is on hold.  I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial?  The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash.  If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page.  Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!

Hi egd33. I'm sorry to hear that your deposit was placed on hold. Please escalate your ticket using this form and one of our domestic funding specialists will be with you as soon as possible. Thanks for your patience.

It's good to see that the Kraken representatives are ramping up their game here and they are very active in the past few weeks. I must say that those times where no one answers any question here are long gone and we are entering a new era where support tickets are always answered and resolved within few hours. I would like to take this opportunity and ask some questions that I have in mind.

• Do you accept Credit Card payments for me to buy BTC or LTC from your platform?
• What are the requirements for me to do that? Do I still need to undergo KYC process?

Hi JanpriX. We do not accept credit cards, debit cards, PayPal or anything similar. Please look through our How to deposit or withdraw fiat currencies via Kraken support article to find the best way to wire money from your country.

[bitcoinvest]

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?