[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH

[CryptoTeng]

Case remains unsolved. no email communication to our informant about his case, and also no answers to the questions in the previous post.

Yep, it is always the same with these Kraken frauds. Since, no communication has happened, it must be assumed that no one from Kraken is actually doing something about this issue. In other words, it is a lie that a specialized team is taking care of this case. Unless it is the special "lets-ignore-unfavorable-customers-requests" team. Then they are doing an excellent job. ROFL.

[Kraken-Chase]

Case remains unsolved. no email communication to our informant about his case, and also no answers to the questions in the previous post.

Yep, it is always the same with these Kraken frauds. Since, no communication has happened, it must be assumed that no one from Kraken is actually doing something about this issue. In other words, it is a lie that a specialized team is taking care of this case. Unless it is the special "lets-ignore-unfavorable-customers-requests" team. Then they are doing an excellent job. ROFL.

CryptoTeng,

Once there are any updates regarding your informant's support request, they will be contacted. As my colleague, Septimus, has already mentioned, we take legal threats and market manipulation accusations very seriously so please understand that any further discussion will be communicated via the original support request. In regards to any other questions you might have, we would encourage you to open a support request, as well, so our trading team can directly look into and answer any questions or concerns that you may have.

[CryptoTeng]

Case remains unsolved. no email communication to our informant about his case, and also no answers to the questions in the previous post.

Yep, it is always the same with these Kraken frauds. Since, no communication has happened, it must be assumed that no one from Kraken is actually doing something about this issue. In other words, it is a lie that a specialized team is taking care of this case. Unless it is the special "lets-ignore-unfavorable-customers-requests" team. Then they are doing an excellent job. ROFL.

CryptoTeng,

Once there are any updates regarding your informant's support request, they will be contacted. As my colleague, Septimus, has already mentioned, we take legal threats and market manipulation accusations very seriously so please understand that any further discussion will be communicated via the original support request. In regards to any other questions you might have, we would encourage you to open a support request, as well, so our trading team can directly look into and answer any questions or concerns that you may have.

ROFL.
Nope, these questions can and should be discussed here. In particular as they concern an earlier statement of Septimus on recognition of false and real peaks. An open discussion might be of interest to every customer, especially as they are about market manipulation.
And from own experience, opening a ticket does not lead anywhere, as you simply ignore them. Been there before.

About the informants ticket. How many times do you want to repeat this lie? The last email communication from your side to our informant about  this case is roughly 1 month ago. And let's not start on earlier cases, then Kraken's denial to solve this problem is going on for much longer. And your answer here is particularly questionable, because Kraken claims to know what the cause of the problem is. You simply just try to solve the case by doing nothing. Yeah. Kraken is taking this issue VERY serious. LOL (Just look back for how long this type of issue is being discussed here in this forum. Same problem reoccurring again and again, and always the same type of answer and no improvement by Kraken.)

[great9]

Other than customer support being unresponsive, the API and API doc hasn't been updated in ages. I want to check outliars for the time ranges that @CryptoTeng mentioned and I'm constantly hitting API rate limits. After scouring this thread I implemented the burst+50 second waits and hopefully the data will come through. This should be in the API. not on page 324324234230984 of a 3rd party forum. Other than that the API isn't sending any unique trade IDs, which is ludicrous.

[Kraken-Chase]

Other than customer support being unresponsive, the API and API doc hasn't been updated in ages. I want to check outliars for the time ranges that @CryptoTeng mentioned and I'm constantly hitting API rate limits. After scouring this thread I implemented the burst+50 second waits and hopefully the data will come through. This should be in the API. not on page 324324234230984 of a 3rd party forum. Other than that the API isn't sending any unique trade IDs, which is ludicrous.

Great9,

This may be due to the recent database maintenance. If you're still encountering issues, however, could you please escalate your ticket using the information found in Kraken-Septimus' post? As well, I've reached out to the API team in regards to your suggestion in updating the API and its documentation so you don't have to weed through external forums for info such as this.

[dekana]

Any problems with EUR Swift wires?

I did a wire on the 27th July and my bank sent the funds the same day.

Usually Kraken credits the funds the next day but not this time

[Kraken-Chase]

Any problems with EUR Swift wires?

I did a wire on the 27th July and my bank sent the funds the same day.

Usually Kraken credits the funds the next day but not this time

Dekana,

I don't believe so. If you haven't already, please open a support request and feel free to escalate it using the form above (see my previous message). Our funding team will then be able to assist you with your most recent deposit and what the issue may have been.

[LeGaulois]

I placed an order EUR/BTC but the order was canceled for insufficient funds. I did have EUR in my account but I forgot to consider the trading fee, so fair enough to get the order not completed. However, the EUR didn't come back in my EUROS balance.

Is it me who is dumb or ?

[babygun]

I placed an order EUR/BTC but the order was canceled for insufficient funds. I did have EUR in my account but I forgot to consider the trading fee, so fair enough to get the order not completed. However, the EUR didn't come back in my EUROS balance.

Is it me who is dumb or ?

If the trade didn't go trough, than normally no money should be deducted from your account... Very strange this, I hope their support on BCT can help you out on this matter. Keep us updated.

[Kraken-Chase]

I placed an order EUR/BTC but the order was canceled for insufficient funds. I did have EUR in my account but I forgot to consider the trading fee, so fair enough to get the order not completed. However, the EUR didn't come back in my EUROS balance.

Is it me who is dumb or ?

LeGaulois,

It's likely that your order was actually partially filled. You'll want to check your account balance, as well as the details of the specific order. If you'd like for our trading team to take a look into this, please feel free to open a support request and someone will get back to you shortly!

[LeGaulois]

@Kraken-Chase
Thank, you're right. In fact, the order has been partially filled. Too much sun here, I figured it after sending a support ticket. So finally I replied to my own ticket to say I finally found what happened, to not waste the time of the guys working on the support.

[figmentofmyass]

from the OP:

In most US states, including California and New York, we offer no services.

is this still the case? where does kraken list the states that it services?

can anyone comment on the reliability of domestic (US) bank wires out of kraken? i'm looking for a new exchange to do light trading and occasional cashouts. but i came across this and became concerned: https://np.reddit.com/r/ethtrader/comments/6fu1vs/fyi_your_funds_are_at_risk_if_you_are_in_the_us/

[LeGaulois]

from the OP:

In most US states, including California and New York, we offer no services.

is this still the case? where does kraken list the states that it services?

can anyone comment on the reliability of domestic (US) bank wires out of kraken? i'm looking for a new exchange to do light trading and occasional cashouts. but i came across this and became concerned: https://np.reddit.com/r/ethtrader/comments/6fu1vs/fyi_your_funds_are_at_risk_if_you_are_in_the_us/

If I am correct, Kraken stopped to use the USD for deposits and withdraws. From the FAQ it says

What currencies can I deposit and withdraw? You can deposit and withdraw euros, US dollars, Canadian dollars, Japanese yen, bitcoins and other digital currencies.

But when I check my account I don't see the USD option for deposits/withdraws, that's why I suppose the USD has been removed. Or my location is the reason I don't see it.

[Kraken-RJ]

from the OP:

In most US states, including California and New York, we offer no services.

is this still the case? where does kraken list the states that it services?

can anyone comment on the reliability of domestic (US) bank wires out of kraken? i'm looking for a new exchange to do light trading and occasional cashouts. but i came across this and became concerned: https://np.reddit.com/r/ethtrader/comments/6fu1vs/fyi_your_funds_are_at_risk_if_you_are_in_the_us/

If I am correct, Kraken stopped to use the USD for deposits and withdraws. From the FAQ it says

What currencies can I deposit and withdraw? You can deposit and withdraw euros, US dollars, Canadian dollars, Japanese yen, bitcoins and other digital currencies.

But when I check my account I don't see the USD option for deposits/withdraws, that's why I suppose the USD has been removed. Or my location is the reason I don't see it.

LeGaulois,

At this time Kraken does not offer service to residents of New York and Washington. 

If you do reside in a US state other than NY or WA, then please see if you have been verified to Tier 3. 

The requirements to enable United States (US) domestic wire transfer deposits and withdrawals are the following:
- Your Kraken account must be registered in a supported US state (i.e. not WA or NY)
- Verification status of your Kraken account must be Tier 3 or Tier 4.
- You need to have submitted a US government-issued ID document such as passport, drivers license, etc; a US-issued SSN; an ID confirmation photo; proof of residence document in the US; and access to a US domestic bank account

Now, international USD transfers are not currently supported as we currently don't have a banking partner that can facilitate international USD wire transfers at this time. We do have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online soon.  If you reside outside of the US, if you have a bank account in the SEPA zone, you can fund your account with a EUR SEPA transfer.  Or, if you do not have a bank account in the SEPA zone you can send EUR by using the "Fidor Bank AG (Wire Transfer)" option.

[nevermindthebotox]

am i missing something but when i'm logged in and click top left corner crypto/fiat pull menu only chart i get is apple inc stock price

pop up chart redirects from kraken address to https://prod-frontend-proxy.tradingview.com/widgetembed/


worked nicely a few days back, now this 

[zazarb]

am i missing something but when i'm logged in and click top left corner crypto/fiat pull menu only chart i get is apple inc stock price

pop up chart redirects from kraken address to https://prod-frontend-proxy.tradingview.com/widgetembed/


worked nicely a few days back, now this 

Maybe something wrong with your browser, try clear cookies,
I just test, to me pop up chart redirects to https://dwq4do82y8xi7.cloudfront.net/widgetembed/?symbol=KRAKEN%3AXBTEUR&interval=D&symboledit=1&toolbarbg=f1f3f6&hideideas=1&studies=&theme=White&style=1&timezone=exchange

[nevermindthebotox]

didn't do anything and charts work ok now... 

[LeGaulois]

Am I the only one with the same problems?
When I initiate a bank transfer I get a message telling me I need to be verified Tier X while I am already, when I refresh the page and try again I get a message "Internal error", It's not a server message but rather the engine.
I deposited some coins successfully but the amount is not showing in y member area, look like a problem with syncing or something around.
I didn't even receive an email notification about my deposit credited (like we usually receive 'Kraken Alert: Deposit credited...')

Edit: working fine now

@nevermindthebotox
I heard on Forbes Kraken bought Apple, perhaps it's the reason
(joking)

[hammerhart]

when i try to short doge on kraken i get: "Order type allowed only on positions"..is it normal or did i do soeomthing wrong?

[RivAngE]

when i try to short doge on kraken i get: "Order type allowed only on positions"..is it normal or did i do soeomthing wrong?

You're probably trying to sell DOGE when you don't own it. Instead you want to stake BTC or EUR or USD to short DOGE. I'm not sure how it works since I have only used Kraken to exchange coins I own, but you could try use https://trade.kraken.com instead of kraken.com, this platform is a bit more detailed and it might help you.