Roobet scammed me and robbed me

[holydarkness]

Unfortunately, as I explained above, the investigation was asked and conducted by a third party who completely separate from Roobet. They can't get this escalated or slowed down as they wish. Like us, they can only wait for whoever that is investigating your case to get their conclusion.

Thank you

But I want to let you know that they took more than five months and they did not give me a reason to close my account !

But let's say the truth ! they closed my account and will not open it again (Roobet does not open any accounts again after closing them), so let Roobet send me my money that is inside my affiliate account and keep my account closed !
I think they closed my account to get my money after I brought them many invitations and promotions

Okay, let me try to reach them, see if there is any development or if they can probably consider releasing your affiliate earning. But, to be honest, I doubt it though, I think it's safe to assume that the investigation wraps over the entire account, as in every aspect of it.

[mmishoo2]

Unfortunately, as I explained above, the investigation was asked and conducted by a third party who completely separate from Roobet. They can't get this escalated or slowed down as they wish. Like us, they can only wait for whoever that is investigating your case to get their conclusion.

Thank you

But I want to let you know that they took more than five months and they did not give me a reason to close my account !

But let's say the truth ! they closed my account and will not open it again (Roobet does not open any accounts again after closing them), so let Roobet send me my money that is inside my affiliate account and keep my account closed !
I think they closed my account to get my money after I brought them many invitations and promotions

Okay, let me try to reach them, see if there is any development or if they can probably consider releasing your affiliate earning. But, to be honest, I doubt it though, I think it's safe to assume that the investigation wraps over the entire account, as in every aspect of it.

They don't even want to give me my money inside my affiliate account, this money belongs to me, and when I gave them a negative rating on Trustpilot, they replied to my rating and said that we have the right to close any account, and they didn't seem to give any reasons, all I want from them is my money and I don't care about opening my account again.

There is a complaint on Askgamblers similar to my complaint, but in the end they gave him his money
https://www.askgamblers.com/casino-complaints/roobet-casino-my-roobet-account-is-locked-no-information-why

I'm now sure that Roobet Casino is a scam , After you earn money, they close your account under the condition that they have the right to close any account!


I really thank you very much and I know very well that you are trying to help me very hard

[edondoko]

Is there any update to this case OP?

[mmishoo2]

Is there any update to this case OP?

In fact,
they never respond to me.
They stole my commission from my affiliate account. My account is still locked, and I think they stole my money and won't give it back to me. However, I will write about them everywhere and about them stealing my commission money. I wrote a review for them on Trustpilot, and their response was that they have the right to close any account without any reason. You can check their Trustpilot. Their rating is very bad, and they close accounts and steal money for no reason.

[mmishoo2]

https://i.ibb.co/4CcZP0z/Scam.jpg


Don't trust Roobet
They're scammers.
They'll close your account and take your money.
All I want is my commission, and Roobet never responds to my emails.

[Joncoin18]

Sorry about what happened. I know how it feels because same thing happened to me.
I have been scammed by Bybit.com.
The have put restrictions on my account and i can not withdraw my funds.

[edondoko]

https://i.ibb.co/4CcZP0z/Scam.jpg


Don't trust Roobet
They're scammers.
They'll close your account and take your money.
All I want is my commission, and Roobet never responds to my emails.

checkout my post bro, the case with Casinomeister didn't give anything meaningful. We need to make this as public as possible.

[mmishoo2]

Now everything is clear.
Roobet confiscated my money.
They are truly scammers.
No one trusts them at all. They will take anyone's money and say we have the right to take any money and close any account.
This is the last response I received from Roobet Casino.
But I write about them as scammers on all social media platforms, YouTube, and any possible means, until I get my money, which is rightfully mine.


https://i.ibb.co/tp5QYy4M/scams.jpg

Reply from Roobet

Hello,

Thank you for your review.

We regret to inform you that following a review of your account, our team closed it along with any other connected accounts detected by our security system, with immediate effect. As per our Terms of Service, we reserve the right to close any account at our sole discretion. These funds were confiscated as per your violation of our ToS.

[mmishoo2]

Unfortunately, as I explained above, the investigation was asked and conducted by a third party who completely separate from Roobet. They can't get this escalated or slowed down as they wish. Like us, they can only wait for whoever that is investigating your case to get their conclusion.

Thank you

But I want to let you know that they took more than five months and they did not give me a reason to close my account !

But let's say the truth ! they closed my account and will not open it again (Roobet does not open any accounts again after closing them), so let Roobet send me my money that is inside my affiliate account and keep my account closed !
I think they closed my account to get my money after I brought them many invitations and promotions

Okay, let me try to reach them, see if there is any development or if they can probably consider releasing your affiliate earning. But, to be honest, I doubt it though, I think it's safe to assume that the investigation wraps over the entire account, as in every aspect of it.

Can you please check the latest updates, they confiscated my money, this shows that they are scammers

[edondoko]

Now everything is clear.
Roobet confiscated my money.
They are truly scammers.
No one trusts them at all. They will take anyone's money and say we have the right to take any money and close any account.
This is the last response I received from Roobet Casino.
But I write about them as scammers on all social media platforms, YouTube, and any possible means, until I get my money, which is rightfully mine.


https://i.ibb.co/tp5QYy4M/scams.jpg

Reply from Roobet

Hello,

Thank you for your review.

We regret to inform you that following a review of your account, our team closed it along with any other connected accounts detected by our security system, with immediate effect. As per our Terms of Service, we reserve the right to close any account at our sole discretion. These funds were confiscated as per your violation of our ToS.

Violation of which term exactly? Gotta love how they lock your account under the excuse of a "criminal investigation" but can’t even tell you the outcome—if there even was one. Since you're the account owner, you should be informed of the details, but based on my experience with Roobet, you won’t get a real answer unless you have direct contact with someone on the inside.

Every email you send about this will likely be answered first by some random freelancer following a copy-paste protocol, rather than someone actually looking into your case. From what I’ve seen, they don’t even bother addressing specific accusations—they just hide behind generic ToS violations.

Either way, I hope you get somewhere with this. If not, gather every piece of evidence you can. If we combine everything—your case, mine, and the other guy’s who made a post here—we could escalate this to their licensing regulator. Maybe, just maybe, they'll take a closer look. Best case? They get fined or even lose their license.

Not holding my breath, though. Curacao is corrupt as hell.

[mmishoo2]

To everyone,
Never trust Roobet Casino . They are scammers.
They will confiscate your money and close your account at any time, just like they did to me.
Unfortunately, no one can help me get my money back, but I will write everywhere that they are scammers.
I will warn everyone on all social media and forums and write about Roobet casino that they are scammers and thieves

[BlackyJacky]

What does the Curacao Gaming Control Board say?

They gave a license to Roobet!

[mmishoo2]

What does the Curacao Gaming Control Board say?

They gave a license to Roobet!

I haven't actually contacted them. Do you think they'll help me?

[BlackyJacky]

What does the Curacao Gaming Control Board say?

They gave a license to Roobet!

I haven't actually contacted them. Do you think they'll help me?

I don't know if they will help you, but they gave a license to Roobet and have to make sure that the operator follows the regulations.

Embezzlement isn't allowed by Curacao laws!

[mmishoo2]

What does the Curacao Gaming Control Board say?

They gave a license to Roobet!

I haven't actually contacted them. Do you think they'll help me?

I don't know if they will help you, but they gave a license to Roobet and have to make sure that the operator follows the regulations.

Embezzlement isn't allowed by Curacao laws!

I've tried contacting them, but they won't resolve the issues between players and the casino.

Roobet Casino is a scam.
I'm actually trying to find someone to help me get my money back from them.

[mmishoo2]

Until now, Roobet hasn't responded to me and they won't refund my commission money!
But I will write everywhere about them and how they scammed me.
I hope someone can help me get my money back from them.

[mmishoo2]

until now , Roobet Casino hasn't responded to me at all, and they haven't sent me my pending earnings !
I've sent them more than 30 emails, and they haven't responded.
I think they scammed me and took my money.
Every time I write an update here, I won't stop until I get my money back from them.


Don't Trust Roobet Casino , They are Scammers

[mmishoo2]

Last updated July 27
I've sent many messages to Roobet Casino, but they never respond. I've also sent many emails to Tracy, the affiliate manager at Roobet Casino, and she still hasn't responded.

I've tried hard to get my affiliate money back, but I can't.
At least I'll keep trying and write about my bad experience everywhere.
I ask everyone to be wary of Roobet Casino, as they are scammers who close accounts for no apparent reason and take your money and confiscate it.

[N1N4A]

Hello, thank you for bringing this to my attention.
I have forwarded your complaint and brought this to higher ups to perform an investigation on your case.

This reply is from RoobetHowie

"Hello, the following account provided has been locked due to a Violation of our ToS, specifically
owning or managing multiple accounts with logged records of coin mixing.
If a deposit was made with a different address than the one provided in the withdrawal, security flags account for coin mixing.
That is why the account was locked, sadly due to this ToS violation I am not able to return the funds.
Roobet is a casino, not a bank. We can't provide a refund because the funds are not entirely yours, it's the casino's.
As per ToS Violation rules; Funds have been confiscated and deducted from the locked account."

Hopefully this helps!

[JollyGood]

If this is the stance Roobet have taken, the OP cannot really take this further except to appoint legal expert to start court proceedings because Roobet have stated their position. Having said that, I think we all probably agree the chances of Roobet scamming someone for $3000 is zero. Maybe there is more to this matter than meets the eye and the OP has not fully elaborated.

OP's account [as previously brushed on other page] was suspected to spread malware that prompt them to lock for investigation, back in 2022. Apparently, that investigation was not conclusive and someone probably accidentally opened OP's account, not knowing that an investigation was instructed to be done to the account, and effectively [since the account is opened and all would probably assume there is nothing wrong and/or the investigation is done] made the investigation inconclusive.

All of those "maybe"s and "probably"s on above paragraph said, the bottomline of my recent communication with Roobet is that OP's account is locked for criminal investigation and that OP has full knowledge about this. I personally think this is the end of the case. There is not much we can do or inquire due to the nature of the investigation. I believe they will update us once the investigation completed and they found nothing wrong with OP's account.