FORTUNEJACK.COM |10+ Years of Trust and Experience in Crypto Gambling

[marlboroza]

Let's say you deposit 100 and get a 100% bonus so you have 200 to play with. You start playing and winning and never dip below 100 into your bonus funds, and now you're up to 2000. No matter how much you play, you can't withdraw until your balance goes below 100. Only then will the wagering requirements start. So you'd have to go from 2000 to 100, then play with 30x wagering before you can withdraw.

I asked support months ago about this and that should be correct.

You have to lose bonus balance first and then wager remaining funds. I never used bonus because of this rule as I don't see point of such bonus, unless support didn't inform me well, which I doubt or they changed something in ToS, which I also doubt.

[BTCevo]

Players are using real balance first and having chance to win big using the real balance (not using bonus). If this case happen and there is no terms about winning using real balance will be forfeited if we request withdrawal before meeting the requirement, so logically your winning wont be lost as per terms only winning amount using bonus money will be lost.
Fortunejack should make it clear, so there wont be confusion and accusation because of this unclear terms about the bonus.

I think that it is pretty common thing and players usually already know that on everytime they use the bonus code, their game will start using the real money first before the bonus as well. And it can't be forfeit because you start from your balance instead of the bonus. Some of them even try to forfeit it because they can't finish what they start and they are starting to make nonsense thing which is really absurd thing

[panjul07]

Players are using real balance first and having chance to win big using the real balance (not using bonus). If this case happen and there is no terms about winning using real balance will be forfeited if we request withdrawal before meeting the requirement, so logically your winning wont be lost as per terms only winning amount using bonus money will be lost.
Fortunejack should make it clear, so there wont be confusion and accusation because of this unclear terms about the bonus.

I think that it is pretty common thing and players usually already know that on everytime they use the bonus code, their game will start using the real money first before the bonus as well. And it can't be forfeit because you start from your balance instead of the bonus. Some of them even try to forfeit it because they can't finish what they start and they are starting to make nonsense thing which is really absurd thing

Indeed it is a common thing if we talk about which balance to be used first, but it is the only site where wagering requirement is started to count when players using bonus balance only. AFAIK other sites does not do the same thing, means that once players start to wager no matter using real balance or bonus balance then it will be counted towards wagering requirement.
This is why above users asking about winning using real balance while at other hand he need to lose his real balance first in order to complete wagering requirement. In short, once players take a bonus then there is no chance to win big with the real balance as even if they win big then they need to lose it first.

[BTCevo]

Players are using real balance first and having chance to win big using the real balance (not using bonus). If this case happen and there is no terms about winning using real balance will be forfeited if we request withdrawal before meeting the requirement, so logically your winning wont be lost as per terms only winning amount using bonus money will be lost.
Fortunejack should make it clear, so there wont be confusion and accusation because of this unclear terms about the bonus.

I think that it is pretty common thing and players usually already know that on everytime they use the bonus code, their game will start using the real money first before the bonus as well. And it can't be forfeit because you start from your balance instead of the bonus. Some of them even try to forfeit it because they can't finish what they start and they are starting to make nonsense thing which is really absurd thing

Indeed it is a common thing if we talk about which balance to be used first, but it is the only site where wagering requirement is started to count when players using bonus balance only. AFAIK other sites does not do the same thing, means that once players start to wager no matter using real balance or bonus balance then it will be counted towards wagering requirement.
This is why above users asking about winning using real balance while at other hand he need to lose his real balance first in order to complete wagering requirement. In short, once players take a bonus then there is no chance to win big with the real balance as even if they win big then they need to lose it first.

Im sorry for missing that part then, so you are saying whenever players take the bonus code, it is a must to lose your initial balance before you can get the wagering counted? So nothing will be counted when you are still playing on your real balance? Then is it better not to use the bonus code, I mean people use that bonus because they want to try their luck and complete the requirement but if they only counted from the bonus then will it just be a pointless thing to get the bonus?

[coinermang]

Players are using real balance first and having chance to win big using the real balance (not using bonus). If this case happen and there is no terms about winning using real balance will be forfeited if we request withdrawal before meeting the requirement, so logically your winning wont be lost as per terms only winning amount using bonus money will be lost.
Fortunejack should make it clear, so there wont be confusion and accusation because of this unclear terms about the bonus.

I think that it is pretty common thing and players usually already know that on everytime they use the bonus code, their game will start using the real money first before the bonus as well. And it can't be forfeit because you start from your balance instead of the bonus. Some of them even try to forfeit it because they can't finish what they start and they are starting to make nonsense thing which is really absurd thing

Indeed it is a common thing if we talk about which balance to be used first, but it is the only site where wagering requirement is started to count when players using bonus balance only. AFAIK other sites does not do the same thing, means that once players start to wager no matter using real balance or bonus balance then it will be counted towards wagering requirement.
This is why above users asking about winning using real balance while at other hand he need to lose his real balance first in order to complete wagering requirement. In short, once players take a bonus then there is no chance to win big with the real balance as even if they win big then they need to lose it first.

Im sorry for missing that part then, so you are saying whenever players take the bonus code, it is a must to lose your initial balance before you can get the wagering counted? So nothing will be counted when you are still playing on your real balance? Then is it better not to use the bonus code, I mean people use that bonus because they want to try their luck and complete the requirement but if they only counted from the bonus then will it just be a pointless thing to get the bonus?

Yes that is how the bonuses work. But if you win big using the real money balance, can you cash everything out, just minus the bonus amount? The terms say yes but like said earlier it just needs to be stated more clearly.

Requesting a withdrawal of funds before wagering requirements have been met will lead to bonus money being forfeited and all funds won using the bonus money being lost.

[FortuneJack]

"Price reflects value over longer periods of time, but in short periods, price reflects many people trying to predict price — The Nature of Value"
- a bit from recent publication on our publishing channels.

Read the full piece here 👇https://medium.com/…/cryptocurrency-gambling-and-prediction…

[Lucky7btc]

Dear FortuneJack Casino,

Please keep in mind that despite the fact this case has been reopened as per your request, AskGamblers Complaints Team cannot see much of a progress nor willingness in assisting the player in a prompt manner unfortunately. We believe your team has been given more than enough time to make one more try and get this case resolved eventually. Therefore you are strongly encouraged to schedule the aforementioned Skype call in an urgent manner. If you fail to do that within the next 96 hours, AskGamblers Complaints Team will have no other choice but to consider the case as Unresolved and it will be closed accordingly.

Thank you in advance for your prompt cooperation


FJ seems to be stalling on paying a legit winner. This has been going on since June. As your customer service agent, Robert is horrible. He takes forever to respond to chat or emails and he allows withdrawals to just pend forever.

[Zer0ttt]

Fortunejack support have such little ability to solve anything of importance in a timely manner. This is a management problem and needs fixing. High rollers don't want their time wasted.

My deposit has a problem
there is a technical issue
Lily avatar
and funds will be credited within some hours
the race is almost over
can you get this done now!
I was one of the first to contact about it, because I was told there was no problem
Lily avatar
unfortunately, I am not able to speed up this issue
why not?
Lily avatar
because it needs time
My transfer has 48 confirmations
Lily avatar
and support agent is not able to affect on the process
it's not a small amount of money
Lily avatar
I understand
who can?
is there a VIP contact you can give that can action this?
Lily avatar
but please understand that technical issues may happen and it needs time to be fixed
I want to play with my money now
there must be someone that can update my account
Lily avatar
I understand but...
as your casino has my funds
I would like to file a complaint
please make sure this is heard by managment
you can send it at support@fortunejack.com
Lily avatar
okay , I can make it sure
aren't you support?
is there anyone else I can speak to?
i contacted FJ about this many hours ago and was told it's not a issue
I had to keep pushing until something was done
yes, I am support and at the moment you can talk only with me
Lily avatar
I can assure you that your funds are secure
my understanding is the transaction has 48 confirmations it should be a easy manual adjustment to get the funds
Lily avatar
it just needs time to be fixed
why time?
you seem so sure that this is what's needed
Lily avatar
Usually, technical issues needs time for fixing
but it should take a few secondsfor someone with the ability
I have deposited over 7 BTC to your casino
I want priority when I contact you about a issue
I understand you can't do anything
but I want you to find someone who can

[Lucky7btc]

Fortunejack support have such little ability to solve anything of importance in a timely manner. This is a management problem and needs fixing. High rollers don't want their time wasted.

My deposit has a problem
there is a technical issue
Lily avatar
and funds will be credited within some hours
the race is almost over
can you get this done now!
I was one of the first to contact about it, because I was told there was no problem
Lily avatar
unfortunately, I am not able to speed up this issue
why not?
Lily avatar
because it needs time
My transfer has 48 confirmations
Lily avatar
and support agent is not able to affect on the process
it's not a small amount of money
Lily avatar
I understand
who can?
is there a VIP contact you can give that can action this?
Lily avatar
but please understand that technical issues may happen and it needs time to be fixed
I want to play with my money now
there must be someone that can update my account
Lily avatar
I understand but...
as your casino has my funds
I would like to file a complaint
please make sure this is heard by managment
you can send it at support@fortunejack.com
Lily avatar
okay , I can make it sure
aren't you support?
is there anyone else I can speak to?
i contacted FJ about this many hours ago and was told it's not a issue
I had to keep pushing until something was done
yes, I am support and at the moment you can talk only with me
Lily avatar
I can assure you that your funds are secure
my understanding is the transaction has 48 confirmations it should be a easy manual adjustment to get the funds
Lily avatar
it just needs time to be fixed
why time?
you seem so sure that this is what's needed
Lily avatar
Usually, technical issues needs time for fixing
but it should take a few secondsfor someone with the ability
I have deposited over 7 BTC to your casino
I want priority when I contact you about a issue
I understand you can't do anything
but I want you to find someone who can

They suck so bad with CS it's a shame. I have gone back to old fashion casinos. FJ and Bitcasino have really fumbled the ball.

[Zer0ttt]

They suck so bad with CS it's a shame. I have gone back to old fashion casinos. FJ and Bitcasino have really fumbled the ball.

I have asked management to contact me to discuss how their support can be improved. I wait for contact. Hopefully something is done or I will also leave.

[FortuneJack]

"Online Casinos that are blockchain based will have an advantage over those that are not."

Michael Spenser is discussing industry insights on our new blog.

What do you think, how much crypto and gambling are bonded?
read a new post on https://fortunejack.com/blog/article/how-blockchain-will-disrupt-gambling and don't be shy to share your thoughts in comments

[shield132]

To be fair I have never interested in blockchain based gambling websites but I am a huge fan of blockchain technology because it's really amazing, it's future. But I can't agree you in one task: A Casino that integrates crypto isn't more progressive to new technologies than others who doesn't. Usually owners do this because there are less opponents in crypto market, they are more anonymous and they have one payment way which is pretty easy to handle.

[Theb]

To be fair I have never interested in blockchain based gambling websites but I am a huge fan of blockchain technology because it's really amazing, it's future. But I can't agree you in one task: A Casino that integrates crypto isn't more progressive to new technologies than others who doesn't. Usually owners do this because there are less opponents in crypto market, they are more anonymous and they have one payment way which is pretty easy to handle.

The article stayed true to how the gambling sites are benefiting to the blockchain technology but mainly the point being is because of the use of cryptocurrencies as the main mode of betting. The cryptocurrency market opened up a lot of convenience to a lot of people. First of their are people who want to enjoy the casino but they are too lazy to go, there are people where they don't have e-games sites on their country, there are people who don't want to be members in casinos, cryptocurrency gambling sites offer a way for them and it use up not their money but just their cryptocurrency which is more convenient compared to paying up with Paypal or your credit card.

[STT]

I find the point about laziness quite funny because I think technology is often about doing something easier,  Bill Gates has a famous quote about this.   Ultimately it adds up to being more efficient and/or with less time & cost required.  At one point in time people had to travel out to the desert in Las Vegas just to gamble because it was too restricted locally and now we can remotely interact with people and companies all over the world.    
Thanks to Bitcoin that can also mean secure transactions globally and independently so they'll probably always be a big link between blockchain tech and gambling imo

[FortuneJack]

Hi Dear Players,

We are happy to announce that FortuneJack will be joining iGaming Affiliate Conference taking place at Lisbon.

We are going to occupy stand F60 and will be happy to catch up with our partners for a little chat about industry insides, along with a brand new commission structure and new bonuses for gaming enthusiasts!
Make sure to stop by!

Cheers,
FortuneJack.

[Lucky7btc]

I suggest new players to use caution when playing at FJ casino. There are complaints of nonpayment against fortunejack on other sites that they are aware of but choose to ignore.

[NeuroticFish]

I suggest new players to use caution when playing at FJ casino. There are complaints of nonpayment against fortunejack on other sites that they are aware of but choose to ignore.

Since you got negative feedback, I guess that not many will take your complaint into consideration.

Since FJ is a casino with quite a history, I still think that you should try to solve your issues with them in a nice manner. If they delayed for no reason your deposit, it would have been nice from them to compensate you somehow if you are indeed an old/known player there. But if you indeed broke the ToS.. then it's bad and you are at their mercy, really.

However, although I'd like to be impartial and helpful, I don't know all the details of the story, I've just read a couple of posts up. Good luck though, if that's still possible.

[panjul07]

I suggest new players to use caution when playing at FJ casino. There are complaints of nonpayment against fortunejack on other sites that they are aware of but choose to ignore.

Could you give the links to the complaints you are referring to? I just checked scam accusations board but I do not find new threads against fortunejack. Did you read it somewhere out of the forum or the nonpayment is your own issue?

[Theb]

I suggest new players to use caution when playing at FJ casino. There are complaints of nonpayment against fortunejack on other sites that they are aware of but choose to ignore.

Could you give the links to the complaints you are referring to? I just checked scam accusations board but I do not find new threads against fortunejack. Did you read it somewhere out of the forum or the nonpayment is your own issue?

He mentioned that he found the complaints outside of the forum where he mentioned that it is on "other sites". If that is the case in order for you to be convincing to other members you must provide the sources (if there are one) as it is essential for your warning as you are also accusing FortuneJack without any kind of proof. Also people here are right to notice that there are no new complaints to FJ in the scam accusation board because most of the time some mysterious person will create an account just to post in their ANN thread accusing FJ on stealing their money and then later on post their complaint in the scam accusation board.

[FortuneJack]

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