Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s

[CryptoGuy]

I just asked for a refund from them and they said No. Since the shipping date is so soon. I believe their post indicated shipping the beginning of this week June 2, 2014.

They've been saying that for several weeks now.

[BitCoin Operated Boy]

I will just copy what I said before :-)

What makes Black Arrow lose their credibility is the plain fact that the units were supposed to be delivered months ago and also the fact that when you request the refund you receive unpleasant, generic reply telling you that you have no right to receive the refund and making you feel that they do you a big favour by considering refunding your money at all. Then after this generic reply then do not respond to your e-mails.
Also, simple fact you cannot reach them directly on their phone lines is doesn't make them very credible neither.

On top of that what makes BA lose it's credibility that director is investing in suspicious company in Virgin Islands (international money laundering and tax haven) and if "jedimstr" is correct his alleged previous financial manipulations.

The history of BA and their X1 and X3 seems to mirror the one of Bitimine and Hashfast. Bitmine also failed to deliver on time their Rigs (larger units) and were very delayed with their Desks (smaller units). The difference between Bitmine and BA is that Bitmine responds to your phone calls, e-mails and give refunds back to some degree although often after 6-8 weeks of waiting. Also Bitmine adds 10% compensation with the refunds.
HashFast is an absolute gutter. Ultimately inconsiderate and exploitative towards their customers. BA at the moment seem to be somewhere between what Bitmine and HashFast do.

It seems that you may receive your X1s but you may have serious problems with your X3s and refunds.

It seems that BA just doesn't give a shit about customer care as they probably feel untouchable because they are based half of the world away from most of customers in the country which makes them hard to chase legally.

It is also possible that the whole project was planned by mentioned director to acquire technology to build his own farm using X1s and/or X3s or own designed untis based on Minion Asics, although they deny it in their recent news.
He may be sending some X1s to keep customers thinking hopeful for their units in order to receive more cash flow while building his own farm.
It's only a suspicion of course.

[raskul]

and I will say it again, perhaps it's time to have the police speak to Alex.

[gamer4156]

I was able to get my self added to the refund queue. Who knows what that means, but if they are being selective in who they process for refunds then there seems to be a legal issue brewing.

Edit got another email saying they have tracking numbers from BA and units appear to be shipping.

[gamer4156]

I was able to get my self added to the refund queue. Who knows what that means, but if they are being selective in who they process for refunds then there seems to be a legal issue brewing.

Edit got another email saying they have tracking numbers from BA and units appear to be shipping.

Minersource said this?

Yes

[y_boonstra]

so they are shipping to minersource and we dont even know the specs.

[CryptoGuy]

so they are shipping to minersource and we dont even know the specs.

And we can assume either no compensation units or the originally planned 50% more.

[tempestb]

Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.

[Syke]

Bobsag, can you comment as to whether your X-1 arrived and is working properly? Some more pictures and video would be appreciated.

Has not arrived yet, given the holiday in China im not expecting it till tomorrow/wednesday.

How about now?

[Dot99lr]

If they sent it on the 29th, then the package would probably be out of China by the time the holiday came on June 2nd. So the holiday shouldn't have been a cause for a delay in transit. Right?

[asiabtc]

Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

[tempestb]

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

  Thanks, I don't really want to fly to China at the moment, though if this goes on for a while longer maybe that would be a good idea.  Not sure they would let just any American walk into the building and talk to people.  Jack, have you been to Black Arrow?

[AchrafB]

Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

it would be beneficial for everybody and since you have the same hobbies for martial arts and integrated circuits Jack you could add your stone to the ediffice and end with this vicious circle! thank's for the purpose

[F2C]

till when do we have to wait to let them ship our X3 units? 

[asiabtc]

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

  Thanks, I don't really want to fly to China at the moment, though if this goes on for a while longer maybe that would be a good idea.  Not sure they would let just any American walk into the building and talk to people.  Jack, have you been to Black Arrow?

never been there. i didn't buy the miner.
their office is just 5km away from my head office.
if you like, i can represent you to visit them.
thanks.

[asiabtc]

Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

it would be beneficial for everybody and since you have the same hobbies for martial arts and integrated circuits Jack you could add your stone to the ediffice and end with this vicious circle! thank's for the purpose

never been there. i didn't buy the miner.
their office is just 5km away from my head office.
if you like, i can represent you to visit them.
thanks.

[F2C]

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

  Thanks, I don't really want to fly to China at the moment, though if this goes on for a while longer maybe that would be a good idea.  Not sure they would let just any American walk into the building and talk to people.  Jack, have you been to Black Arrow?

never been there. i didn't buy the miner.
their office is just 5km away from my head office.
if you like, i can represent you to visit them.
thanks.

Yes please do that also it will be a great help from you if show us some pictures , thanx 

[ducmami]

Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

it would be beneficial for everybody and since you have the same hobbies for martial arts and integrated circuits Jack you could add your stone to the ediffice and end with this vicious circle! thank's for the purpose

never been there. i didn't buy the miner.
their office is just 5km away from my head office.
if you like, i can represent you to visit them.
thanks.

Plz man!
We want to know what's happend. Plz go to there and take some shots
Just for your beers, i will give you some ltc for your pictures

[Dallas5]

Really hard to decide whether I wish to be fucked by cancelling my order or fucked by waiting for my order to be fulfilled.

I gave up and asked for a refund...two months ago. A month ago I received an email asking for all my info and account number stating I should receive the refund within 5 days which made me a bit more optimistic. Then after a few days I got another mail stating blackarrow wasn't releasing any money and I had to wait until.. I really don't know.

Still waiting for my $. Either way it's a lose/lose situation.

Overall a bad experience. 

Ordered 2 units in november last year.

[Stedsm]

Is anyone here Chinese?  Does Black Arrow have a Chinese forum or anything that contains any additional information?  You would think that people who bought in from China and can drive over to their warehouse would have their own Bobsag to visit and take pictures and see what is going on.  Not quite clear why the people investigating are only from the West.

i am Chinese. from same city of Black Arrow.
if you need help, i can represent you to visit them.
Jack.
LIGHTNINGASIC TEAM

it would be beneficial for everybody and since you have the same hobbies for martial arts and integrated circuits Jack you could add your stone to the ediffice and end with this vicious circle! thank's for the purpose

never been there. i didn't buy the miner.
their office is just 5km away from my head office.
if you like, i can represent you to visit them.
thanks.

Plz man!
We want to know what's happend. Plz go to there and take some shots
Just for your beers, i will give you some ltc for your pictures

I think what these guys mean is represent you in order to get a entry visa for China so you can visit BA. We can't just jump on a plane and go to China and I think we all know BA will never let someone they don't know or expect to just come in and start taking photos or asking questions