FORTUNEJACK.COM |10+ Years of Trust and Experience in Crypto Gambling

[Hhampuz]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

I've seen a lot of negative comments (even ones based on nothing real) and they don't remove those posts. I don't mind a self-moderated topic as they can remove senseless spam in this thread as that sometimes happen.

[NotATether]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

Out of the ~8650 posts made over 6 years on this thread, not a single one was deleted. So perhaps the FJ staff changed their minds about moderation after making the thread. Any reputable casino with a presence here knows that if discussion about problems on their site is stiffled on this thread, the critisism will just appear again in Scam Accusations, likely in an uglier form.

[toast]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

Out of the ~8650 posts made over 6 years on this thread, not a single one was deleted. So perhaps the FJ staff changed their minds about moderation after making the thread. Any reputable casino with a presence here knows that if discussion about problems on their site is stiffled on this thread, the critisism will just appear again in Scam Accusations, likely in an uglier form.

you can usually see those on the op's top post how many did he deleted right? seems none was deleted so far. by the way i noticed some casino games on the website which is like an image problem but upon clicking it shows like this:

{"success":false,"payload":[],"error":{"error_code":45,"error_message":"You are logging in from a restricted location. This service is unavailable"}}

i guess it seems some casino games are prohibited in my country. in my opinion i suggest just put restricted games rather than showing a broken image.

[FortuneJack]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

Out of the ~8650 posts made over 6 years on this thread, not a single one was deleted. So perhaps the FJ staff changed their minds about moderation after making the thread. Any reputable casino with a presence here knows that if discussion about problems on their site is stiffled on this thread, the critisism will just appear again in Scam Accusations, likely in an uglier form.

you can usually see those on the op's top post how many did he deleted right? seems none was deleted so far. by the way i noticed some casino games on the website which is like an image problem but upon clicking it shows like this:

{"success":false,"payload":[],"error":{"error_code":45,"error_message":"You are logging in from a restricted location. This service is unavailable"}}

i guess it seems some casino games are prohibited in my country. in my opinion i suggest just put restricted games rather than showing a broken image.

---
Thanks for providing the feedback.

All noted, tech department is aware of the concern and will be fixing it anytime soon.


Cheers,


P.S - Would you mind sharing bit more information about it? what country were you accessing the website from? did you manage to grab the screenshot?

[toast]

Thanks for providing the feedback.

All noted, tech department is aware of the concern and will be fixing it anytime soon.


Cheers,


P.S - Would you mind sharing bit more information about it? what country were you accessing the website from? did you manage to grab the screenshot?

i was accessing the website from indonesia i didn't managed to take a screenshot of it and try to visit right now it's seems it's gone now but the image before is something like this. but a little bit smaller

[shield132]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

First of all this thread was created in 2014, six years ago. The reason behind self moderated thread could be to get rid of excessive spam. I wouldn't consider this as a huge problem. First of all we have Loycev's tools that gives you possibility to check deleted posts and then, anyone can open thread in scam accusation / reputation section against any company or a person. Believe me, any thread is seriously taken in sections that I mentioned and if person submits legit arguments / proofs against FJ, it won't be lost or forgotten.

So, no, it doesn't raise any question in this case, especially with FJ. See their trust for more information in their profile.

[leea-1334]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

I've seen a lot of negative comments (even ones based on nothing real) and they don't remove those posts. I don't mind a self-moderated topic as they can remove senseless spam in this thread as that sometimes happen.

perla. Almost ALL the threads here are self-moderated. FJ and others allow comments and keep them, but only if they are constructive. Self moderation is to clean the thread and make it useful for the people ACTUALLY using them,,, just go back and see this thread and see many negative comments left there for all to see.

[vd309]

I managed to skip the other 2 low scoring games but not Tot - Newcasle

[tomahawk9]

I managed to skip the other 2 low scoring games but not Tot - Newcasle
https://i.imgur.com/fAm15YC.png

damn! i can kinda relate, same nonsense (Spurs ruining my acca) happened to me twice towards the end of last season:





so yeah, lesson learned, eh? fck adding Tottenham to parlays   they've been a coin flip for some time now, not even worth it adding them to a single ticket

[Csw91]

Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "


I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!

[FortuneJack]

Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "


I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!

-
Hey @Csw91,

Sorry for the news. I will personally ask the right department to reconsider reviewing your case once again if you feel being treated unfairly.

We're more than welcome to give you all the updates here into the thread or directly in your message box, depending onto your decision in the upcoming 24 hours.

-
Team FJ

[barbara44]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

I've seen a lot of negative comments (even ones based on nothing real) and they don't remove those posts. I don't mind a self-moderated topic as they can remove senseless spam in this thread as that sometimes happen.

perla. Almost ALL the threads here are self-moderated. FJ and others allow comments and keep them, but only if they are constructive. Self moderation is to clean the thread and make it useful for the people ACTUALLY using them,,, just go back and see this thread and see many negative comments left there for all to see.

You may not like the self-moderated topic which actually has zero deleted but still if you feel uncomfortable about it you can, it is your personal feeling and nobody has a right on your feelings, so you can openly talk about it. However, one thing can be done about it, if you feel so strongly about fortunejack and feel that people can't write here easily because they would be afraid of retribution from fortunejack, all you have to do is open a new one?

You can open a new topic about fortunejack that is not moderated and you could talk about the casino there with people who would be willing to talk about it without fear of deletion. Even though none has been deleted from here, that is still an option for other people, I am sure even with another topic, nobody would be talking about it like it is not a great place because it has been one of the best for so many years.

[sempak]

Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "


I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!

-
Hey @Csw91,

Sorry for the news. I will personally ask the right department to reconsider reviewing your case once again if you feel being treated unfairly.

We're more than welcome to give you all the updates here into the thread or directly in your message box, depending onto your decision in the upcoming 24 hours.

-
Team FJ

This multi accounting is something easily to tell to customer. If this really is the case, then they should come up with some evidence. Not here in public chat of course, but they should provide you the information about this accusation. I have the feeling that in general more and more people experience problems with different bookmakers. What happened with this? It should not have to do anything with Covid.

[safari88]

fortunejack is a long time on this forum. i think they should solve this on the correct way, i would not be worried to much but keep us updated here on the forum. only thing you can do is provide documents if they request this. was this the first time it happened ?

[MI6]

fortunejack is a long time on this forum. i think they should solve this on the correct way, i would not be worried to much but keep us updated here on the forum. only thing you can do is provide documents if they request this. was this the first time it happened ?

Maybe they have a good reputation indeed, but the self moderated topic does not exist without any reasons. Since they did not delete any posts, how on earth can we imagine a reason they did it?

[LoyceV]

If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)

First of all this thread was created in 2014, six years ago. The reason behind self moderated thread could be to get rid of excessive spam. I wouldn't consider this as a huge problem. First of all we have Loycev's tools that gives you possibility to check deleted posts and then, anyone can open thread in scam accusation / reputation section against any company or a person. Believe me, any thread is seriously taken in sections that I mentioned and if person submits legit arguments / proofs against FJ, it won't be lost or forgotten.

So, no, it doesn't raise any question in this case, especially with FJ. See their trust for more information in their profile.

Even better: since January 19, 2019, the forum highlights how many posts have been deleted by self-moderation (example).
In this thread, not a single post was deleted during this time. This doesn't raise any suspicion to me.

[ShowOff]

fortunejack is a long time on this forum. i think they should solve this on the correct way, i would not be worried to much but keep us updated here on the forum. only thing you can do is provide documents if they request this. was this the first time it happened ?

It's always unpleasant to hear that gambler who win on the site can't withdraw their fund to the wallet because of the account in question. I think FJ has a reason why this happen to someone and if indeed the user has to get the result of his win then it must be resolved as soon as possible. I don't think FJ has a bad reputation against gambler on its site and I believe this problem will be resolved by the FJ team.

This multi accounting is something easily to tell to customer. If this really is the case, then they should come up with some evidence.

No, you can be accused of wrongdoing in any way but you can deny and prove your innocence with evidence that isn't just nonsense. If FJ accuses someone with multiple account then they must also be able to prove that the user is guilty so that consequences can be given.

What happened with this? It should not have to do anything with Covid.

Take it easy, this is just a normal problem and will be resolved soon and you need to know that this kind of case has nothing to do with a pandemic.

[FortuneJack]

Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "


I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!

-
Hey @Csw91,

Sorry for the news. I will personally ask the right department to reconsider reviewing your case once again if you feel being treated unfairly.

We're more than welcome to give you all the updates here into the thread or directly in your message box, depending onto your decision in the upcoming 24 hours.

-
Team FJ

-
UPDATE:

Fraud department of FortuneJack accumulated enough proofs that clearly showcase the username Csw91 being associated with another account. Despite the fact of him/her violating the above-provided topics of FJ's Terms and Condition, we decided to give the deposit amount back. (As for now, withdrawal request for the deposit amount is accepted). Unfortunately, there's nothing to be done on our end, as the data collected through the research cannot be publicly disclosed, as it's sensitive and might be against the account holder's legal rights.


Please take a look at the following sections:

1.



2.

[Csw91]

I dont know if I am the person who has won too much BTC or bet on a suspicious game, but to write here there are enough proofs without any details... It is totally confusing... For me it is normal to send verification documents to the bookmaker where I registered. I dont know if this is possible or necessary at fortunejack. But this should be standard. With this it is 100% clear to have no multiple accounts. And I offered it several times... Furthermore my email adress and the details on my identity card are clearly in connection. So where is the problem?   


So for me it is clear: I have to publish this unserious action in several betting forums. If they will not payout a honest and open minded customer, I have to take the chance and will take tare of potential customers who hopefully will not open an account at Fortunejack. 

[babygun]

I dont know if I am the person who has won too much BTC or bet on a suspicious game, but to write here there are enough proofs without any details... It is totally confusing... For me it is normal to send verification documents to the bookmaker where I registered. I dont know if this is possible or necessary at fortunejack. But this should be standard. With this it is 100% clear to have no multiple accounts. And I offered it several times... Furthermore my email adress and the details on my identity card are clearly in connection. So where is the problem?   


So for me it is clear: I have to publish this unserious action in several betting forums. If they will not payout a honest and open minded customer, I have to take the chance and will take tare of potential customers who hopefully will not open an account at Fortunejack. 

I doubt that Fortunejack will just make up the multi-accounting, as they are a very reputable casino. But maybe efialtis with BTCGOSU can step in (https://www.btcgosu.com/casino-disputes/). He offers a free service and maybe he could help you out.