DonRavy
Newbie
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Activity: 32
Merit: 0
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October 03, 2014, 11:06:22 PM |
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I believe that we have already informed our customers of this: We are currently waiting for CE to check the X3. Until completed, no shipment can be made.
We would like to ask forum users to stop flooding the thread with obscene messages.
Thank you for your patience.
What about CE certification for the rest of the machine? The one YOU produced?
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c0iner
Newbie
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Activity: 23
Merit: 0
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October 03, 2014, 11:07:26 PM |
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How can we get involved with this? I am continuously in contact with black arrow and all they do is lie. Everday they update respond to my email with lies and nonsense. I'd like to know where I can start if anyone is currently involved with pursuing legal action in any country regarding this matter.
Did you buy from Minersource or directly from BA? Directly from BA
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poon-TANG
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October 04, 2014, 06:53:36 PM |
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Got my X1's yesterday. All set up and running...so far so good. Quick question for anyone who ordered from Minersource. When I was setting up my pools I noticed that Minersource had been testing my miners on BTC Guild. So just wondering how long they were mining before they got shipped out.
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thomas_s
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October 04, 2014, 07:16:43 PM |
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Got my X1's yesterday. All set up and running...so far so good. Quick question for anyone who ordered from Minersource. When I was setting up my pools I noticed that Minersource had been testing my miners on BTC Guild. So just wondering how long they were mining before they got shipped out.
24-48 hours, depending on if the unit was up to speed possibly longer (24 hours to keep / hold 100gh/s)
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FreebieZoner
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October 05, 2014, 01:30:34 AM |
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Still nothing from ba...not even a reply in support email. 
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My GOODies GOOD GdW7XLTFByH1AU5dZjA2MEewRaTMzek5sw
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bigredbutton
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October 05, 2014, 02:51:16 AM |
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Order #17XX direct from BA... Nothing but the run around. Any reports on orders shipping direct from BA?
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tempestb
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October 05, 2014, 03:05:52 AM |
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Holiday until the 6th.
CE Paperwork is in as of September 30th.
All parts for all miners are in stock.
Most likely shipping starts after the 6th. That was not said to me, but I have spoken to them, they are still alive.
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1D7JwRnoungL1YQy7sJMsqmA8BHkPcKGDJ We mine as we dream... Alone
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Waramp22
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October 05, 2014, 03:18:41 AM |
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Don't hold your breath, they always find an excuse. (They just had bitcoin "stolen")
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Specialkey
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October 05, 2014, 06:41:42 AM |
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Holiday until the 6th.
CE Paperwork is in as of September 30th.
All parts for all miners are in stock.
Most likely shipping starts after the 6th. That was not said to me, but I have spoken to them, they are still alive.
Hahaha. Holidays;-)
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ninjaboon
Legendary
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Activity: 2142
Merit: 1002
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October 05, 2014, 07:17:52 AM |
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Don't hold your breath, they always find an excuse. (They just had bitcoin "stolen")
stolen? how did that happen?
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Unacceptable
Legendary
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Activity: 2212
Merit: 1001
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October 05, 2014, 08:08:44 AM |
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Don't hold your breath, they always find an excuse. (They just had bitcoin "stolen")
stolen? how did that happen? I'll bet it is was "hookers & blow" that "stole" their BTC 
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"If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day long, you are the asshole." -Raylan Givens Got GOXXED ?? https://www.youtube.com/watch?v=9KiqRpPiJAU&feature=youtu.be"An ASIC being late is perfectly normal, predictable, and legal..."Hashfast & BFL slogan 
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abec
Newbie
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Activity: 27
Merit: 0
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October 05, 2014, 10:10:25 AM |
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I would like an update on the $12,062.30 order I placed in mid December 2013. I have requested multiple refunds, you informed me to send you my wallet and you would refund in BTC. You then told me my device was being shipped soon and recanted that option. This was over 2 months ago.
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david105396
Member

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Activity: 82
Merit: 10
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October 05, 2014, 12:19:32 PM |
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Still nothing from ba...not even a reply in support email.  What is the ticket number?
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Black Arrow Support
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Waramp22
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October 05, 2014, 03:31:06 PM |
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Don't hold your breath, they always find an excuse. (They just had bitcoin "stolen")
stolen? how did that happen? 50% Chance it is real. 50% Chance it will be used as the reason for their upcoming production delays. https://asktom.cf/index.php?topic=800660.0
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ElGrandJefe
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October 05, 2014, 03:32:12 PM |
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Don't hold your breath, they always find an excuse. (They just had bitcoin "stolen")
stolen? how did that happen? 50% Chance it is real. 50% Chance it will be used as the reason for their upcoming production delays. https://asktom.cf/index.php?topic=800660.0Srsly? More like 5% chance it is real. They now claim all X3s will be produced and shipped by the end of October. Call me crazy, but I'm sure I've heard that song before.
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Waramp22
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October 05, 2014, 03:34:30 PM |
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Srsly? More like 5% chance it is real. They now claim all X3s will be produced and shipped by the end of October. Call me crazy, but I'm sure I've heard that song before. Which third party manufacturer will they blame the delays or recalls on this time?
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ElGrandJefe
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October 05, 2014, 03:43:52 PM |
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Anonymous, but already being blamed (indirectly) in case things yet again fail to go according to plan: tempestb, on 05 Oct 2014 - 5:05 PM, said:
Since Jumbly asked, I've gotten further information about the PSU situation and how it's being handled that I'm able to share.
1. The PSU company has agreed to assume full responsibility for the bad PSU's
2. Black Arrow tried to convince them to send everyone a replacement, but they are not really wanting to do that.
3. The problem is that the PSU company already produced all the units. They don't really want to take them all back and repair them. So they are now saying, they want to manufacture a new model with a new board, but Black Arrow thinks this will take too long. So far, the PSU company has not said how long this will take.
4. Black Arrow is working in the meantime on an adapter that people can use with an HP Server PSU instead if it takes the PSU company too long.
5. Black Arrow has been told by their new manufacturers that all of the X3's will be produced before the end of October. Note, this is what their manufacturer has told them. It is not a promise that BA is making about it. By then, either the PSU situation will be handled, or the adapter will be completed.
Source
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mazedk
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October 05, 2014, 05:22:17 PM Last edit: October 06, 2014, 06:13:26 AM by mazedk |
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Anonymous, but already being blamed (indirectly) in case things yet again fail to go according to plan: tempestb, on 05 Oct 2014 - 5:05 PM, said:
Since Jumbly asked, I've gotten further information about the PSU situation and how it's being handled that I'm able to share.
1. The PSU company has agreed to assume full responsibility for the bad PSU's
2. Black Arrow tried to convince them to send everyone a replacement, but they are not really wanting to do that.
3. The problem is that the PSU company already produced all the units. They don't really want to take them all back and repair them. So they are now saying, they want to manufacture a new model with a new board, but Black Arrow thinks this will take too long. So far, the PSU company has not said how long this will take.
4. Black Arrow is working in the meantime on an adapter that people can use with an HP Server PSU instead if it takes the PSU company too long.
5. Black Arrow has been told by their new manufacturers that all of the X3's will be produced before the end of October. Note, this is what their manufacturer has told them. It is not a promise that BA is making about it. By then, either the PSU situation will be handled, or the adapter will be completed.
SourceWhy on earth would they do a "HP Server PSU" adapter....!? seriously BA.. get your head through this and do a standard ATX adaptor.. anything else would be completely insane.. You would then be forcing people to either hack something themself or go spend even more money than they have already..
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DonRavy
Newbie
Offline
Activity: 32
Merit: 0
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October 05, 2014, 06:17:05 PM |
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I believe that we have already informed our customers of this: We are currently waiting for CE to check the X3. Until completed, no shipment can be made.
We would like to ask forum users to stop flooding the thread with obscene messages.
Thank you for your patience.
What about CE certification for the rest of the machine? The one YOU produced?
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tempestb
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October 05, 2014, 06:25:49 PM |
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I assumed server PSU, they didn't say that, but since they specifically said HP, I assumed they meant some sort of HP Server PSU and not a standard ATX. So that may be my fault there. It may very well be an ATX adapter. I'll ask for clarification.
I've suggested various things that most people voice here. Refunds, Compensation, Alternatives, etc. If I get any news I'll let you know.
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1D7JwRnoungL1YQy7sJMsqmA8BHkPcKGDJ We mine as we dream... Alone
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