Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC

[Betpanda]

Hello Everybody,

Hopefully your week has been fulfilling and your spins have borne great fruit, in terms of winnings of course!

Beautiful and welcome once again, I love the fact that you have clarified this portion regarding KYC, often time the biggest challenge and fear of some privacy-conscious gamblers are demands for KYC when withdrawing a big amount and as you have mentioned, if a player did not have any shady deal or committed any offense we can withdraw higher amounts without KYC, woah that great to know and I hope that others will pay close attention to this statement to utilize it, but the betpanda is the first cryptocurrency casinos to make such bold statements among the few other cryptocurrency casinos that don't ask for KYC at the point of account creation.

Happy to clarify anything that is needed. There are certainly individuals in the world of gambling who do wish to avoid KYC, and at Betpanda these users are welcome, as long as they adhere to the Terms & Conditions of our services and do not engage in any sort of questionable activities.

i'm sorry, i don't want to be that guy who nitpicks the "details", but your terms of service say otherwise.
so, with all due respect, whatever you say here on the forum means absolutely shit if it's not in the terms.

His statement contradicts the written terms and in general, written terms is much more powerful than what is stated outside. It is better for Betpanda's rep to talk according to the written terms so there wont be complaint later in the future. Also about the terms "reaching a certain threshold", it is better if they can specify it because without specific number then it can be debatable case later once some users are asked to verify their identity but based on different threshold.

It’s okay to nitpick on things, that is what we are here for (among other things): to clarify the situation for you.

As the quote which you provided says: “We reserve the right to”, which does not equal that this will absolutely happen.

Hence we are here to clarify: the size of the withdrawal alone is not something which would trigger KYC.

That is why this casino has proven themselves to be the best among the rest, though even though they are still new here it doesn't affects their overall actions provided they stood on their statements and gamer or gambler can attests to their statement that it is as stated. I don't think there is anything to worry about rather just give it a trial over the time being, though most would like their statement to be enacted on their site as written sentence up whatever operation but i don't think it is an issues provided that this thread exist over here all state can be up when there is needs for backup.

Thank you for the positive feedback and mindset, we certainly welcome everyone to try our services and see for themselves. There is no experience like first-hand experience!

Good luck to you guy and hoping that they keep working to make their presence here in the forum much higher than it is, although all together good to see that they have the signature program on I am waiting for when they will possibly launch the review campaign so that I can use the opportunity to test the platform and coming up with my take about betpanda casino, but overall it so far good to have them around and hopping for a better future all together, sincerely speaking, having to make such bold statements regarding KYC is something that earn my respect for them since not many do that in the gambling industry.

Thank you, we also wish the best of luck to you in our games! We are indeed looking to keep the activity up and we are pushing hard to get more competitions and other fun things we can share with you.

Hopefully we have an update for you soon, and in the meantime, please keep the comments and feedback coming!

[bettingfede1998]

Hello again everyone,

Hopefully all you beautiful people had a fantastic weekend, let’s get this week started from our end as well:

I replied to their email asking for clarification on the exact reason for my account closure and which specific term I violated. I am currently waiting for a response.

All I want is a fair resolution. Not only am I asking for a refund of my deposit, but also the recovery of my winnings. This is a significant amount of money for me, and this situation has caused me a great deal of stress, especially during the holiday season.
- bettingfede1998

We are not in a position to address matters such as this in greater detail here, but we have confirmed that you have been contacted regarding the matter with an explanation to the extent we are able to give.

First of all, I would like to thank you for your response, but I must emphasize that it is not enough. The statement that I have "violated the terms" does not justify the retention of 4,000 euros, of which 1,000 euros are my deposit.
As I have already communicated, I placed only 4-5 bets, all on major leagues such as Serie A, the Premier League, and La Liga. I fail to see how this could justify a violation of the terms. If I am being accused of specific violations, I would like them to be clearly detailed.
I understand that you may withhold the winnings pending clarification, but my 1,000 euro deposit is money that belongs to me, and I believe it is my right to receive it back, regardless of the situation.

I can provide details like the registration email or other useful information in private to both the forum moderators and the official Betpanda profile.

This is the forum’s policy regarding scams:

19. Possible (or real) scams and Trust ratings are not moderated (to prevent moderation abuse).

Sorry to tell you this but you shouldn’t expect mods to get involved into this.
If you want your case to get more attention then you should create a separate topic on the Scam Accusations board and make sure oinclude as many evidence as you can such as screenshots of your conversation/emails with the support agents.

Thank you very much, I will definitely open a topic there later. Very kind of you. It's unfortunate to see a topic about a bookmaker that can sponsor itself here but isn't very transparent with its users.


-bettinfede1998

[Zwei]

As the quote which you provided says: “We reserve the right to”, which does not equal that this will absolutely happen.

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

We will not ask any players who have not breached our Terms & Conditions in any way to KYC themselves. So all players who have not engaged in any shady activities can certainly enjoy Betpanda anonymously.

Hence we are here to clarify: the size of the withdrawal alone is not something which would trigger KYC.

okay, let's say a withdrawal won't trigger KYC. what about the part about "reaching a certain gambling threshold"?
can you define what kind of threshold you mean? because it's very vague to me, are we talking about the amount wagered, the amount lost, or the amount won?

[Mahdirakib]

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

Don't expect that OP will change their marketing strategy. They will try to convince you by saying that "we allow the users to play anonymously as long as they don't breach the terms". Most of the casinos allow the users to play anonymously until they do anything wrong or win anything big. So, there is no difference between Betpanda and any other casino (where it isn't mandatory) KYC verification requirement. OP is also proud of their misleading marketing strategy

We are not in a position to comment on how other casinos decide to define themselves, but all our users who do not engage in any activity that breaches our Terms and Conditions will enjoy a KYC free, anonymous experience on our site.

The other two casinos under Star Bright Media SRL (SBM S.R.L) is doing the marketing in the same way. They are Casinopunkz and Cryptorino. They are trying to satisfy themselves with their marketing strategy .

[panjul07]

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

Don't expect that OP will change their marketing strategy. They will try to convince you by saying that "we allow the users to play anonymously as long as they don't breach the terms". Most of the casinos allow the users to play anonymously until they do anything wrong or win anything big. So, there is no difference between Betpanda and any other casino (where it isn't mandatory) KYC verification requirement. OP is also proud of their misleading marketing strategy

Marketing strategy should be done in a better way, at least it should not against their own written terms but lets just see what will happen in the future.
If there will be a player being asked for KYC due to specific threshold, the OP should be able to help this player to skip the KYC as long as the player did not breach any term.
Actually sticking to their own written terms is better than stating a different statement here in this forum, simply say that KYC can be asked anytime, I'm sure most gamblers are understanding it really well these days.
No need to promise KYC free because I believe it does not exist anymore unless it is a fully decentralized casino.

[Zwei]

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

Don't expect that OP will change their marketing strategy. They will try to convince you by saying that "we allow the users to play anonymously as long as they don't breach the terms". Most of the casinos allow the users to play anonymously until they do anything wrong or win anything big. So, there is no difference between Betpanda and any other casino (where it isn't mandatory) KYC verification requirement. OP is also proud of their misleading marketing strategy

exactly, it's just a marketing gimmick. to me, if you say you are KYC free, that should mean you don't enforce KYC ever. and as you said, every reputable casino has the same KYC terms, but they don't advertise themselves as KYC free.

hypothetically speaking, what's stopping the casino from hiding behind "you breached our terms" without providing proof that the player DID breach the terms?
we have seen this happen many times with other casinos using the same excuse to ban players and deny wins.

[Smartvirus]

exactly, it's just a marketing gimmick. to me, if you say you are KYC free, that should mean you don't enforce KYC ever. and as you said, every reputable casino has the same KYC terms, but they don't advertise themselves as KYC free.

Ever is where they draw the line. Let’s not forget, it ain’t just a service but, a business. It’s important that they stay legal where ever they operate and put of those terms is that, they comply with the jurisdiction of where they function. Now, KYC becomes a needed document as a way to combat money laundering. When a casino or bookie becomes big enough, they seem to enforce this mostly because they are pressured by jurisdiction. It becomes some serious identifier for fishy situations from certain gamblers.

Maybe it is a marketing strategy but, when the strategy isn’t good enough no more or when it doesn’t appeal to gamblers, they could always leave for a better alternative.

[SquirrelJulietGarden]

exactly, it's just a marketing gimmick. to me, if you say you are KYC free, that should mean you don't enforce KYC ever. and as you said, every reputable casino has the same KYC terms, but they don't advertise themselves as KYC free.

hypothetically speaking, what's stopping the casino from hiding behind "you breached our terms" without providing proof that the player DID breach the terms?
we have seen this happen many times with other casinos using the same excuse to ban players and deny wins.

Users have to know that as big companies, casinos have to obey to currently existing laws and regulations to make sure of safety and legality of their business operation. It is most important thing for their company existence legally, so KYC or not, if governments want KYC, companies will follow it.

At bigger scale, we have big examples like Google, Facebook that under pressure had to censor and bias their search result or on posts of their users on social media. If a company advertise as no KYC platform, but in terms of service, there are some points mention about special cases of KYC implementation, it is surely not a non KYC platform.

Users have to understand about KYC policy, its risk and common practice on many centralized platforms to comply with government regulations, so that they can make better decisions to asses and use a platform with or without KYC.

[dimonstration]

Actually sticking to their own written terms is better than stating a different statement here in this forum, simply say that KYC can be asked anytime, I'm sure most gamblers are understanding it really well these days.
No need to promise KYC free because I believe it does not exist anymore unless it is a fully decentralized casino.

As a gambler, the point that you mention is highly acceptable as I knew already what’s the AML rules set on casino so they really have no choice than to obey instead of declaring a total anonymous crypto casino in the forum.

Most of the user here is already well versed on casino ToS and already accepted the fact of imminent KYC. I think they don’t need to push this tag line here since gambler will keep playing on the casino regardless of the KYC requirements if their promotion is good.

Betpanda is doing a great job with their current marketing here tho.

[Wiwo]

As the quote which you provided says: “We reserve the right to”, which does not equal that this will absolutely happen.

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

Mate I don't see any point of misunderstanding here, the statement made by the Betpanda representatives here is the same as what is one of the terms and conditions unless maybe you are misunderstanding both statements when a team says that they reserve the right to ask for KYC at any time is same as not asking for verification outrightly unless there are suspicious activities noticed on the account.

Don't get me wrong, they can still decide to ask for verification at the point of account creation if the IP is suspected to have been on the casino before now, so for sure it same thing but being said in different ways.

[Taskford]

As the quote which you provided says: “We reserve the right to”, which does not equal that this will absolutely happen.

that's exactly the issue i'm pointing out. you are misleading players here.
in the ToS, you reserve the right to request KYC at any time for any reason, which is completely different from what you are claiming here.

Mate I don't see any point of misunderstanding here, the statement made by the Betpanda representatives here is the same as what is one of the terms and conditions unless maybe you are misunderstanding both statements when a team says that they reserve the right to ask for KYC at any time is same as not asking for verification outrightly unless there are suspicious activities noticed on the account.

Don't get me wrong, they can still decide to ask for verification at the point of account creation if the IP is suspected to have been on the casino before now, so for sure it same thing but being said in different ways.

I understand what Zwei say although its not really mandatory to provide KYC but there are certain point that KYC will be ask if there's certain factor triggers it. That's why its not really fully anonymous casino if this situation happen. Although I understand that casino need to conduct an investigation happen so people really could expect that this requirements will be asked later on.

KYC is not really needed upon signing up or when they gamble and people should not be so confident with that set up and they need to be ready or have this thoughts that later on they will ask this requirements so that they won't get surprise on this matter. This is how important reading their TOS so that we know what future implementation will come to them. But overall everything is fine since this is common implementation nowadays. What's important is they are trying to build good reputation here in Bitcointalk.

[Kemarit]

Actually sticking to their own written terms is better than stating a different statement here in this forum, simply say that KYC can be asked anytime, I'm sure most gamblers are understanding it really well these days.
No need to promise KYC free because I believe it does not exist anymore unless it is a fully decentralized casino.

As a gambler, the point that you mention is highly acceptable as I knew already what’s the AML rules set on casino so they really have no choice than to obey instead of declaring a total anonymous crypto casino in the forum.

Most of the user here is already well versed on casino ToS and already accepted the fact of imminent KYC. I think they don’t need to push this tag line here since gambler will keep playing on the casino regardless of the KYC requirements if their promotion is good.

Betpanda is doing a great job with their current marketing here tho.

True, if this is 2018 then there could be a big fuzz of casinos asking KYC. However, as gamblers we already know that the tide has change, it doesn't mean that we don't like it, but KYC is already all over the place and gamblers knows that.

They just want to be transparent that's it and they doesn't want to mislead their costumers that it's a non-KYC casinos.

In any case, as gamblers we should do our due diligence, read ToS of every casinos that you're going to play.

[hd49728]

In any case, as gamblers we should do our due diligence, read ToS of every casinos that you're going to play.

You don't need to read all written texts in ToS, just searching with key words and finding most important terms that are related to account restrictions, VPN usage policy, deposit and withdrawal, and KYC.

Searching with key words on what you want to find, and most important terms for your account and money, is enough.

If a platform has its FAQs page, you can start with it first, before searching with ToS.
ToS, do you read it before using new platforms?

[iv4n]

Is anyone trying to score some high multi in the "Slot Multiplier Contest"? I am playing and I have some pretty nice wins, but for now, x111 is my max...

BetPanda has a pretty interesting selection of providers... All41, AppartGaming, IMoon, Galaxsys, and many others are unknown to me. I haven't seen those providers before, but some work and some don't. I open the page with their games and I can see all the games they offer, but when I click on a slot or some game I get a message:



By the way, why did you decide to make the "full screen" on the slots just to be extended? Many casinos have both options, to just extend or to play "full screen"...

[ryzaadit]

-snip-

Have you checked your country restricted?

Potential your country is being restricted, or perhaps you can try to test on other casinos with the same license from betpanda. Mostly, these kind of things because your country is on the restricted list by the provider.


Early check, you can check on google "List restricted country by provider .....".

[Zwei]

Mate I don't see any point of misunderstanding here, the statement made by the Betpanda representatives here is the same as what is one of the terms and conditions unless maybe you are misunderstanding both statements when a team says that they reserve the right to ask for KYC at any time is same as not asking for verification outrightly unless there are suspicious activities noticed on the account.

Don't get me wrong, they can still decide to ask for verification at the point of account creation if the IP is suspected to have been on the casino before now, so for sure it same thing but being said in different ways.

no, it's not, and i'm not misunderstanding anything here. their statement on the forum does not align with what's written in their terms. here's what they said on the forum:

We will not ask any players who have not breached our Terms & Conditions in any way to KYC themselves. So all players who have not engaged in any shady activities can certainly enjoy Betpanda anonymously.

but this is what is stated in the terms. thier is nothing about only asking KYC if terms have been breached, so you can't tell me they are the same:

We reserve the right to verify your identity upon your gambling reaching a certain threshold, but we maintain discretion to verify your identity at any time.

and just to be clear, i have no problem with them asking for KYC since that's pretty much the norm on every casino.
my issue is with the misleading statements and the marketing. because, let's be real, majority of people do not read the damn terms of service.

[Wiwo]

Mate I don't see any point of misunderstanding here, the statement made by the Betpanda representatives here is the same as what is one of the terms and conditions unless maybe you are misunderstanding both statements when a team says that they reserve the right to ask for KYC at any time is same as not asking for verification outrightly unless there are suspicious activities noticed on the account.

Don't get me wrong, they can still decide to ask for verification at the point of account creation if the IP is suspected to have been on the casino before now, so for sure it same thing but being said in different ways.

no, it's not, and i'm not misunderstanding anything here. their statement on the forum does not align with what's written in their terms. here's what they said on the forum:

We will not ask any players who have not breached our Terms & Conditions in any way to KYC themselves. So all players who have not engaged in any shady activities can certainly enjoy Betpanda anonymously.

but this is what is stated in the terms. thier is nothing about only asking KYC if terms have been breached, so you can't tell me they are the same:

We reserve the right to verify your identity upon your gambling reaching a certain threshold, but we maintain discretion to verify your identity at any time.

and just to be clear, i have no problem with them asking for KYC since that's pretty much the norm on every casino.
my issue is with the misleading statements and the marketing. because, let's be real, majority of people do not read the damn terms of service.

Alright thanks for clarifying that you have no business in betpanda asking for KYC, but then I understand your plight in the first place and you wanted to point out a very important point that I clearly understand.

We should all have it at the back of our mind that, gambling on betpanda is entirely none kyc so we should prepare to hand it over to them anytime that we are being demanded to do so so that it will not take us by surprise case we are asked to verify our account along the way.

[Bitinity]

-snip-

Have you checked your country restricted?

Potential your country is being restricted, or perhaps you can try to test on other casinos with the same license from betpanda. Mostly, these kind of things because your country is on the restricted list by the provider.


Early check, you can check on google "List restricted country by provider .....".

Normally, the notification message wont be like what is shown above if it is related to country restriction by providers. The error message above is like when there is an error while loading the game. I'm just speculating based on experiences as I have never tried the providers mentioned by iv4n above so checking country restriction as you said can be alternative thing to do to check whether the providers accept players from our country or not.

[Beparanf]

-snip-

Have you checked your country restricted?

Potential your country is being restricted, or perhaps you can try to test on other casinos with the same license from betpanda. Mostly, these kind of things because your country is on the restricted list by the provider.


Early check, you can check on google "List restricted country by provider .....".

Normally, the notification message wont be like what is shown above if it is related to country restriction by providers. The error message above is like when there is an error while loading the game. I'm just speculating based on experiences as I have never tried the providers mentioned by iv4n above so checking country restriction as you said can be alternative thing to do to check whether the providers accept players from our country or not.

Some casino display an error message like that instead of displaying the warning message that country is restricted on provider like Pragmatic.

I encounter many provider that shows this kind of error message when using normal IP and refresh multiple times while I can access using a VPN on the first try. Although some provider takes time to load that result to this error too like when I’m playing some backseat gaming slot games.

[iv4n]

-snip-

Have you checked your country restricted?

Potential your country is being restricted, or perhaps you can try to test on other casinos with the same license from betpanda. Mostly, these kind of things because your country is on the restricted list by the provider.


Early check, you can check on google "List restricted country by provider .....".

Normally, the notification message wont be like what is shown above if it is related to country restriction by providers. The error message above is like when there is an error while loading the game. I'm just speculating based on experiences as I have never tried the providers mentioned by iv4n above so checking country restriction as you said can be alternative thing to do to check whether the providers accept players from our country or not.

Some casino display an error message like that instead of displaying the warning message that country is restricted on provider like Pragmatic.

I encounter many provider that shows this kind of error message when using normal IP and refresh multiple times while I can access using a VPN on the first try. Although some provider takes time to load that result to this error too like when I’m playing some backseat gaming slot games.

I like it when the restricted providers are shaded, as you can see in the picture. This is not something that we can see in every casino, and in some of my previous comments, I wrote that this is a nice little thing that I like to see, I even explained why... small things mean a lot sometimes.

Anyway, I had some luck & won some monies... The withdrawal was approved & sent within 5 minutes, more or less. I guess we all like it when withdrawals are fast.