FORTUNEJACK.COM |10+ Years of Trust and Experience in Crypto Gambling

[Lucky7btc]

withdrawal just literally received with thanks.
regret that had to come here to expediate things - for such an established site - 48 hours withdrawal for a few rounds of dice is agreeably unacceptable
for to be playing at fortunejack again i would hope for an explanation before playing again.

If you are smart you would avoid this place. They will find any excuse to not pay out winners. They will also hold your money hostage.

[SquallLeonhart]

not a troll at all, its my honest experience here at fortunejack.
ive been waiting 24 hours for a BREAKEVEN withdrawal of 0.18 btc
and i mention to live chat that im treated like vip at stake and others and they just literally ignored me

Hate to break it to you but playing for 0.18BTC isn't even close to being "VIP"... Not to mention that if you go into livechat and start talking about how good other sites are I would never blame them for being slow or not acting in the nicest way possible.

That is the problem with people who complain almost all the times, they do not complain with reasonable enough proof of problems and present it like a true problem. If someone came along to this topic, shown proof of mismanagement or troubles that are customer support related or any other problem that could be taken a screen shot and shown, made it a great article with links and images, I would definitely get behind and support that person.

After all fortunejack is great but that doesn't mean that it is run by just one person, they have staff and staff are human and humans make mistakes, maybe this customer support made a mistake, why not? So, I would totally support the gambler in that situation if it is presented that way to me. However many complaints come in shape of "I was a vip with 0.18 btc at stake" and that's it, so? Go play at stake in that case?

[Juggy777]

not a troll at all, its my honest experience here at fortunejack.
ive been waiting 24 hours for a BREAKEVEN withdrawal of 0.18 btc
and i mention to live chat that im treated like vip at stake and others and they just literally ignored me

Hate to break it to you but playing for 0.18BTC isn't even close to being "VIP"... Not to mention that if you go into livechat and start talking about how good other sites are I would never blame them for being slow or not acting in the nicest way possible.

That is the problem with people who complain almost all the times, they do not complain with reasonable enough proof of problems and present it like a true problem. If someone came along to this topic, shown proof of mismanagement or troubles that are customer support related or any other problem that could be taken a screen shot and shown, made it a great article with links and images, I would definitely get behind and support that person.

After all fortunejack is great but that doesn't mean that it is run by just one person, they have staff and staff are human and humans make mistakes, maybe this customer support made a mistake, why not? So, I would totally support the gambler in that situation if it is presented that way to me. However many complaints come in shape of "I was a vip with 0.18 btc at stake" and that's it, so? Go play at stake in that case?

@SquallLeonhart it’s quiet possible that his withdrawal had to pass a manual check, and we all know that manual checks can take some time, hence all he needed to do was remain calm and wait for an update from them.

However it’s clear that he was impatient, and he ended up provoking the FJ support staff when he spoke about their competitors, and therefore the support staff ignored him. Lastly I strongly feel that the support staff did nothing wrong in this particular case.

[Chikito]

Hello my friends:I am interested why poker game is moved from this site.Poker was only reason why I deposited some money here and suddenly it just gone.I really loved those poker tournaments and I was playing each day here.Now I cant 

Are you mean tournaments?, cause I see https://fortunejack.com/live?filter=poker still inside on this site. Or you ussualy play it on an old fortunejack site.

[janggernaut]

withdrawal just literally received with thanks.
regret that had to come here to expediate things - for such an established site - 48 hours withdrawal for a few rounds of dice is agreeably unacceptable
for to be playing at fortunejack again i would hope for an explanation before playing again.

If you are smart you would avoid this place. They will find any excuse to not pay out winners. They will also hold your money hostage.

He already got his email reply from fortunejack. It's not a problem again for now

Hello my friends:I am interested why poker game is moved from this site.Poker was only reason why I deposited some money here and suddenly it just gone.I really loved those poker tournaments and I was playing each day here.Now I cant 

Hows your money gone? Did you contacted their support if your money was suddenly gone?

[Bitinity]

Hello my friends:I am interested why poker game is moved from this site.Poker was only reason why I deposited some money here and suddenly it just gone.I really loved those poker tournaments and I was playing each day here.Now I cant 

Are you mean tournaments?, cause I see https://fortunejack.com/live?filter=poker still inside on this site. Or you ussualy play it on an old fortunejack site.

I'm sure the link you provide above is not the one he is talking about. He is talking about the PVP poker game which was removed since long time ago. I have ever heard that Fortunejack wanted to bring it back but I havent seen any news/updates about the relaunch so far. Probably pvp poker is not really profitable these days and it is not really attract real players from this crypto community so that's why Fortunejack is yet to relaunch it.

[slaman29]

I'm sure the link you provide above is not the one he is talking about. He is talking about the PVP poker game which was removed since long time ago. I have ever heard that Fortunejack wanted to bring it back but I havent seen any news/updates about the relaunch so far. Probably pvp poker is not really profitable these days and it is not really attract real players from this crypto community so that's why Fortunejack is yet to relaunch it.

Fortunejack hasn't had poker for at least two years as I recall. And yes you are right, I also seem to remember about a comeback but now it seems the focus has shifted to Sportsbook (so good for us). I think, the problem with poker is just really hard to manage especially when the current audience are not poker players. I keep seeing all the sites with bots and I guess admins also understand that and do not see it as worthwhile -- this year we had a few tournaments which I joined and you know for sure you had bots at every table!

Or I am saying this because I suck at poker;)

[redsun114]

There has been some support problems that people complained about but I have never even needed support before so I can't talk about their support level. However, I can talk about their system and how normally it doesn't require you to contact support at all. This is a place where you would normally not need support because everything works perfectly without any problems.

Because of this they may have a lack luster support maybe but looking at whats going on right now with the customers I see them all getting help from the support as well so I do not know what could be the issue here. Maybe timing? I understand that people want their problems to be fixed right away but as long as a problem is fixed, whats there left to complain about? Just because it wasn't fixed quickly enough? That is really not a valid point.

[BitcoinAccepted]

withdrawal just literally received with thanks.
regret that had to come here to expediate things - for such an established site - 48 hours withdrawal for a few rounds of dice is agreeably unacceptable
for to be playing at fortunejack again i would hope for an explanation before playing again.

If you are smart you would avoid this place. They will find any excuse to not pay out winners. They will also hold your money hostage.

He already got his email reply from fortunejack. It's not a problem again for now

Hello my friends:I am interested why poker game is moved from this site.Poker was only reason why I deposited some money here and suddenly it just gone.I really loved those poker tournaments and I was playing each day here.Now I cant 

Hows your money gone? Did you contacted their support if your money was suddenly gone?

It may also be related to the amount of the payout. You will not have to wait long for every payout. Depends on the amount.

In this case it was not a high amount, it might have been paid out sooner. in the end they paid out.

[Text]

There has been some support problems that people complained about but I have never even needed support before so I can't talk about their support level. However, I can talk about their system and how normally it doesn't require you to contact support at all. This is a place where you would normally not need support because everything works perfectly without any problems.

Because of this they may have a lack luster support maybe but looking at whats going on right now with the customers I see them all getting help from the support as well so I do not know what could be the issue here. Maybe timing? I understand that people want their problems to be fixed right away but as long as a problem is fixed, whats there left to complain about? Just because it wasn't fixed quickly enough? That is really not a valid point.

Based on my experience when I had a problem with my account I was not satisfied with the live chat support because I was not helped to fix my problem. Maybe it was just a coincidence that the person assigned to work at that time did not have enough knowledge so she could not give the answer I expected to my question. Fortunately, I was able to put my problem here in their thread and it was immediately resolved and fixed. There is no perfect system so sometimes it is also unavoidable to experience unexpected events.

[Furious 7]

Based on my experience when I had a problem with my account I was not satisfied with the live chat support because I was not helped to fix my problem. Maybe it was just a coincidence that the person assigned to work at that time did not have enough knowledge so she could not give the answer I expected to my question. Fortunately, I was able to put my problem here in their thread and it was immediately resolved and fixed. There is no perfect system so sometimes it is also unavoidable to experience unexpected events.

well, there is no other choice but to do that because so far only that way the problems you experience at the gambling place will be helped to be overcome and as much as possible to remain patient because the support will contact you soon. So far I often contact support from Fortunejack and all problems can be resolved smoothly.

I often contact chat support I think this can also help although not completely if the problem is more complicated then the chat service will be conveyed to the technician and will be able to reply via our email and it can be resolved properly without having to complain any longer.

I know this thread can also help with the problem, well, we are active, it's okay to do it here, it's all the same in my opinion and the support that has been provided in FortuneJack has a good performance.

[FortuneJack]

Based on my experience when I had a problem with my account I was not satisfied with the live chat support because I was not helped to fix my problem. Maybe it was just a coincidence that the person assigned to work at that time did not have enough knowledge so she could not give the answer I expected to my question. Fortunately, I was able to put my problem here in their thread and it was immediately resolved and fixed. There is no perfect system so sometimes it is also unavoidable to experience unexpected events.

well, there is no other choice but to do that because so far only that way the problems you experience at the gambling place will be helped to be overcome and as much as possible to remain patient because the support will contact you soon. So far I often contact support from Fortunejack and all problems can be resolved smoothly.

I often contact chat support I think this can also help although not completely if the problem is more complicated then the chat service will be conveyed to the technician and will be able to reply via our email and it can be resolved properly without having to complain any longer.

I know this thread can also help with the problem, well, we are active, it's okay to do it here, it's all the same in my opinion and the support that has been provided in FortuneJack has a good performance.

-
Sorry for the interruption, feel free to share your problems within the community here as well. I'm willing to guide you in any way - cheers 

[tokeweed]

I'm sure the link you provide above is not the one he is talking about. He is talking about the PVP poker game which was removed since long time ago. I have ever heard that Fortunejack wanted to bring it back but I havent seen any news/updates about the relaunch so far. Probably pvp poker is not really profitable these days and it is not really attract real players from this crypto community so that's why Fortunejack is yet to relaunch it.

Fortunejack hasn't had poker for at least two years as I recall. And yes you are right, I also seem to remember about a comeback but now it seems the focus has shifted to Sportsbook (so good for us). I think, the problem with poker is just really hard to manage especially when the current audience are not poker players. I keep seeing all the sites with bots and I guess admins also understand that and do not see it as worthwhile -- this year we had a few tournaments which I joined and you know for sure you had bots at every table!

Or I am saying this because I suck at poker;)

It's not only about how hard it is to make a safe and secure playing environment for the players...  It's also too damn hard to make it worthwhile to run a poker site to earn just thru rake.

And I see this in some live casinos too.  Poker tables are placed at the back cos really, it's just a minor source of profit.  

But it would be cool to see a BTC poker network with all the different BTC sports betting sites and casinos sharing their player pool.

[FortuneJack]

WELCOME PACK UPDATE:




dear community, we've updated all the crucial parts of our welcome pack.

It indeed is as good as it sounds, no hidden requirements - pure value to the members.




In any case, if you've any questions regarding it - don't hesitate to ask them here.





-
Tornike

[justdimin]

It's not only about how hard it is to make a safe and secure playing environment for the players...  It's also too damn hard to make it worthwhile to run a poker site to earn just thru rake.

And I see this in some live casinos too.  Poker tables are placed at the back cos really, it's just a minor source of profit.  

But it would be cool to see a BTC poker network with all the different BTC sports betting sites and casinos sharing their player pool.

Poker and crypto never really got together for some reason, people who gamble on poker websites do not really care about crypto I suppose. Now I know some people may say there are a lot of poker websites in crypto and so forth but I can tell you that none of them really make the profit you assume they do, most of them do not even break even and lose money and the rake they profit from is so small that even the operational costs are bigger let alone marketing budget required to keep it high.

There has been one big poker website for a very long time in crypto world and they are still having trouble with profits, all others are even worse than them. So, it is safe to say why nobody spends tens of millions of dollars and build the biggest and best poker game in crypto, it just doesn't worth it.

[FortuneJack]

It's not only about how hard it is to make a safe and secure playing environment for the players...  It's also too damn hard to make it worthwhile to run a poker site to earn just thru rake.

And I see this in some live casinos too.  Poker tables are placed at the back cos really, it's just a minor source of profit.  

But it would be cool to see a BTC poker network with all the different BTC sports betting sites and casinos sharing their player pool.

Poker and crypto never really got together for some reason, people who gamble on poker websites do not really care about crypto I suppose. Now I know some people may say there are a lot of poker websites in crypto and so forth but I can tell you that none of them really make the profit you assume they do, most of them do not even break even and lose money and the rake they profit from is so small that even the operational costs are bigger let alone marketing budget required to keep it high.

There has been one big poker website for a very long time in crypto world and they are still having trouble with profits, all others are even worse than them. So, it is safe to say why nobody spends tens of millions of dollars and build the biggest and best poker game in crypto, it just doesn't worth it.

-
Talking the truth. 

[sempak]

A question from your welcome promotion, does the wagering requirements counted for every games on your platform I mean casinos and sports book? I can't find these details on your website.

My experience is that every site has different requirements for this. And betting in sports matches will also be different from the casino.
I think there are other requirements for this. Is that not in the conditions somewhere?

[panjul07]

A question from your welcome promotion, does the wagering requirements counted for every games on your platform I mean casinos and sports book? I can't find these details on your website.

There is a specific page for Bonus Terms and Condition as you can read here: https://fortunejack.com/faq/bonus_tnc
Scroll down the page, the one you asking about is located on the last 2 information on that page called by "Game Contributions".
In short, sportsbook contribution is 0% so it is clear that your wager on sportsbook does not count towards wagering requirement unless there is a special welcome bonus for sports bettor only.

[Babaluba]

I have information about a bug on the page Fortunejack.
Is it true that you can get a free bet or some kind of reward for this?

[shanghai]

I have information about a bug on the page Fortunejack.
Is it true that you can get a free bet or some kind of reward for this?

Bug Bounty is active from July 1 to July 10.
Refer link: https://asktom.cf/index.php?topic=5259299.0
This program has expired but admin will probably still reward you if they feel it deserves.